Latest version keeps crashing

OK with previous versions of MPE I never once encountered the software crashing.

Now with latest version - it crashes regularly - this weekend , Friday night till just now I have had approx 5/6 crashes.

Can I go back to previous version until this version becomes more stable ? If so where can I download previous version please ?

Thanks

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31906 Wohnort: Tirol

On which actions the software crashes ? Or does it crash when MPE is in Standby ? If yes - only when connected or always ? I need more informations to find and fix a bug

Anmeldedatum: 17.02.2009 Beiträge: 4 Wohnort: in my own little,deranged world

will try and keep tabs and keep reporting back - but on this last crash I clicked on refresh view and it "fell over"

Phone: Se K510i
Windows XP Home

anything else that will help you ?

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31906 Wohnort: Tirol

"Refresh" in which panel ?

Anmeldedatum: 17.02.2009 Beiträge: 4 Wohnort: in my own little,deranged world

main screen when inbox highlighted

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31906 Wohnort: Tirol

There was no easy findable bug in this routine. if it happens again then please tell it to me and tell me if it was again after Refresh for inbox

Anmeldedatum: 17.02.2009 Beiträge: 4 Wohnort: in my own little,deranged world

will do

Gast

Hi!

I just downloaded your program (which I have looked all over the net for - it is a great idea!!) and wanted to ask why my version also keeps crashing.

The problem for me is that I cannot seem to open MPE most of the time; the main window will show up but then the whole thing disappears within 2 seconds. I then get an error message telling me to end the program.

The one time I managed to sync was straight after I installed the program for the first time. But even then it only got through phone contacts before crashing on me. I have since uninstalled/reinstalled several times with no luck!! I am fairly certain it is not a connection problem because I was able to connect phone to PC when the program did not crash. It is kind of frustrating because this is such a fabulous program and would be really useful if it would work!!

Thanks in advance for your help.

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31906 Wohnort: Tirol

Please post the content of the logfile after the crash.
Start-Run-%appdata%\MyPhoneExplorer\Debug.txt-OK

Gast

FJ hat Folgendes geschrieben:

Please post the content of the logfile after the crash.
Start-Run-%appdata%\MyPhoneExplorer\Debug.txt-OK

On my side, it crash sometimes, and most important is that MPE shows "user loaded: sony ericsson g700" at he bottom of the screen application, but it can't communicate with the phone at all. whatever I try, I get the error message "phone could not be identified". Sometimes, I unplug and plug the phone again (USB cable), and I get the "could not open com3!" error message, or even some other times I get this error message: "SCOM error: -2147024809 failed to get I.P. address for requested service". And another error message is: "the file list could not be loaded".
The m-Router and PC Suite for sony ericsson work fine (slow but fine).

my phone: SE G700
PC: Windows XP SP3
Connection: via USB cable

Here is the logfile:
Logdatei MyPhoneExplorer
************************
Programmversion: 1.7.2
Datum: 3/19/2009

15:58:38.57 Setting Port: 3
15:58:38.57 Setting Baud: 921600
15:58:38.57 Avaiable Ports: COM1=\Device\Serial0; COM3=\Device\zebrmdm0; COM4=\Device\zebrmdm1; COM5=\Device\zebrsce0;
15:58:38.85 frmSplash geladen
15:58:39.12 Hauptfenster wird geladen
15:58:39.21 Sidebar fertig geladen
15:58:39.23 Farbschema wurde gelesen
15:58:39.26 UC SMS wird geladen
15:58:39.29 UC Phonebook wird geladen
15:58:39.34 UC Phonebook fertig geladen
15:58:39.34 UC Calls wird geladen
15:58:39.40 UC Organizer wird geladen
15:58:39.45 DoItemUpdate
15:58:39.53 DoItemUpdate fertig
15:58:39.57 DoItemUpdate
15:58:39.62 DoItemUpdate fertig
15:58:39.63 Organizer initiated
15:58:39.63 Startpage=1
15:58:39.63 Startpage set
15:58:39.63 UC Filebrowser wird geladen
15:58:39.65 UC Filebrowser: Images werden geladen...
15:58:39.65 UC Filebrowser: Icons Haupttoolbar geladen
15:58:39.65 UC Filebrowser: Icons Detailtoolbar geladen
15:58:39.65 UC Filebrowser: Icons PLaylisttoolbar geladen
15:58:39.65 Lade Ordnericon
15:58:39.65 Lade Laufwerkicon
15:58:39.67 Lade sonstige Icons...
15:58:39.67 Lade Treeviewicons...
15:58:39.67 UC Filebrowser: Icons Listview geladen
15:58:39.67 UC Filebrowser: Sprachdaten werden geladen...
15:58:39.68 Winpreview exists=True
15:58:39.71 UC Filebrowser fertig geladen
15:58:39.71 UC Notes wird geladen
15:58:39.71 UC Calls wird geladen
15:58:39.76 Setting Lastuser: Sony Ericsson G700 [353887021384766]
15:58:39.76 Lade Userdatenbank: Sony Ericsson G700 [353887021384766]
15:58:39.76 GMT Einstellungen geladen
15:58:39.76 InfoSMS geladen
15:58:39.93 Kontakte geladen
15:58:39.93 DoItemUpdate
15:58:40.00 DoItemUpdate fertig
15:58:40.00 Organizer geladen
15:58:40.00 Notizen geladen
15:58:40.00 Load SMS Data...
15:58:40.00 RefreshList (Archive): Addrows=0 Sort=0 MenuUpdate=0 Redraw=0
15:58:40.00 SMS Data Loaded...
15:58:40.00 SMS geladen
15:58:40.01 Anrufe geladen
15:58:40.04 Hauptfenster fertig geladen
15:58:42.71 Avaiable Ports: COM1=\Device\Serial0; COM3=\Device\zebrmdm0; COM4=\Device\zebrmdm1; COM5=\Device\zebrsce0;
15:58:42.71 Neue COM-Bibliothek wird verwendet
15:58:42.71 SPort Properties set, opening Port...
15:58:42.73 After OpenPort
15:58:42.73 Settimeout: RT=2000 WT=200
15:58:43.23 Port 3 wurde geöffnet !
15:58:43.54 [TX]: AT+CGSN
15:58:43.54 Systemerror: 0 [The operation completed successfully.]
15:58:43.54 ErrMsg: Phone could not be identified
15:58:44.51 Port 3 wird geschlossen
15:58:44.63 Port wurde geschlossen
15:58:49.12 COM4.
15:58:51.01 COM3.
15:58:59.46 COM3.
15:58:59.50 Avaiable Ports: COM1=\Device\Serial0; COM3=\Device\zebrmdm0; COM4=\Device\zebrmdm1; COM5=\Device\zebrsce0;
15:58:59.50 Neue COM-Bibliothek wird verwendet
15:58:59.50 SPort Properties set, opening Port...
15:58:59.50 After OpenPort
15:58:59.50 Settimeout: RT=2000 WT=200
15:59:00.00 Port 3 wurde geöffnet !
15:59:00.00 [TX]: AT+CGSN
15:59:02.00 ErrMsg: Phone could not be identified
15:59:02.38 COM4.^
15:59:04.09 COM4.^
15:59:05.18 COM3.^
15:59:07.60 Port 3 wird geschlossen
15:59:07.95 Port wurde geschlossen
15:59:07.95 DCD changed to: False
15:59:08.46 COM3..
15:59:08.50 Avaiable Ports: COM1=\Device\Serial0; COM3=\Device\zebrmdm0; COM4=\Device\zebrmdm1; COM5=\Device\zebrsce0;
15:59:08.50 Neue COM-Bibliothek wird verwendet
15:59:08.50 SPort Properties set, opening Port...
15:59:08.50 After OpenPort
15:59:08.50 ErrMsg: Could not open COM3!
15:59:11.37 COM4..
16:00:24.71 COM4..
16:00:26.10 COM3..
16:00:39.93 COM3..

Gast

Problem fixed. I found out that the problem was (again) from the Sony Ericsson PC Suite. I uninstalled the latest PC Suite, and reinstalled an old SE PC suite version. Now, so far MPE 1.7.2 seems to work fine...
Kitedili

kitedili hat Folgendes geschrieben:

FJ hat Folgendes geschrieben:

Please post the content of the logfile after the crash.
Start-Run-%appdata%\MyPhoneExplorer\Debug.txt-OK

On my side, it crash sometimes, and most important is that MPE shows "user loaded: sony ericsson g700" at he bottom of the screen application, but it can't communicate with the phone at all. whatever I try, I get the error message "phone could not be identified". Sometimes, I unplug and plug the phone again (USB cable), and I get the "could not open com3!" error message, or even some other times I get this error message: "SCOM error: -2147024809 failed to get I.P. address for requested service". And another error message is: "the file list could not be loaded".
The m-Router and PC Suite for sony ericsson work fine (slow but fine).

my phone: SE G700
PC: Windows XP SP3
Connection: via USB cable

Here is the logfile:

Anmeldedatum: 02.02.2008 Beiträge: 9

The new version on my PC keeps crashing.....when I edit or input a new contact details.

I just tried to upload a photo from my PC and it did it again.

I uninstalled the latest version and installed the old one that was before.

Just did it again.

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31906 Wohnort: Tirol

First in contact details, then in filebrowser, then you installed the old version and after this it still crashes. What you want to tell me ?

Please tell me details and diffrences. With the informations you gave me i can do nothing. The logfile after the crash could also help (Start-Run-%appdata%\MyPhoneExplorer\Debug.txt)

Anmeldedatum: 02.02.2008 Beiträge: 9

FJ hat Folgendes geschrieben:

First in contact details, then in filebrowser, then you installed the old version and after this it still crashes. What you want to tell me ?

Please tell me details and diffrences. With the informations you gave me i can do nothing. The logfile after the crash could also help (Start-Run-%appdata%\MyPhoneExplorer\Debug.txt)

Well, firstly a about 3 weeks ago, photos syncing on start up crashed so i removed that from the multi syncing preferences. Phone synced ok after that.

Then about 2 weeks ago, whenever I tried to edit a persons contact details or add a new contact, when i press to sync with phone the program crashes.

Unistalled new version and loaded in old version.

Tried to upload a photo tonight using the previous version and it crashed again.

Does all this make sense?

Im not to sure how to perform this task you mentioned.....

Start-Run-%appdata%\MyPhoneExplorer\Debug.txt

Davie

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31906 Wohnort: Tirol

Click on Start (bottom left of the desktop), then on "Run". In the inputfield you enter "%appdata%\MyPhoneExplorer\Debug.txt". then click on OK. Important: Do this directly after the crash.

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