Stuck "Checking for latest version"
Stuck "Checking for latest version"
Just today when I start MPE (2.3) it is getting stuck at "Checking for latest version" - I have to force stop. I have reinstalled the 2.3 version and restarted the PC (Windows 11) but it is still happening. Any ideas please?
Re: Stuck "Checking for latest version"
I can't reproduce the problem.
Please contact FJ via Mail directly with a link to this thread=> Impressum
Please contact FJ via Mail directly with a link to this thread=> Impressum
Re: Stuck "Checking for latest version"
I also cannot reproduce the problem, however I see some possible measures:
Before sending the log to FJ, have a look into it by yourself. Maybe you get a hint. Consider the possibility, that the problem might or might not have to with this last message displayed, a later step without message could have caused that.
Uncheck the version check in the settings. If the problem is gone, you can work with MPE again und perform a manual version check from time to time. Or, if the problem is gone, you know a further initialisation step as probable cause for the malfunction.
Before sending the log to FJ, have a look into it by yourself. Maybe you get a hint. Consider the possibility, that the problem might or might not have to with this last message displayed, a later step without message could have caused that.
Uncheck the version check in the settings. If the problem is gone, you can work with MPE again und perform a manual version check from time to time. Or, if the problem is gone, you know a further initialisation step as probable cause for the malfunction.
Re: Stuck "Checking for latest version"
Hi. Thanks but at the moment I can't open the application to look at logs or change settings as it doesn't get past this step. Are the logs viewable another way - are they kept locally somewhere?
Re: Stuck "Checking for latest version"
You can find the debug.txt log file in your MPE database folder.
Windows Start button (Run) input: %appdata%\myphoneexplorer\debug.txt
Windows Start button (Run) input: %appdata%\myphoneexplorer\debug.txt
Re: Stuck "Checking for latest version"
... and the global settings are stored in %appdata%\myphoneexplorer\general.ini
where you have to change the line
CheckVersion=1
to
CheckVersion=0
where you have to change the line
CheckVersion=1
to
CheckVersion=0