Messages remain un-read on phone

[hunter.england]

Hi, not a huge problem but since the latest andriod update (4.3) i notice that when you read a message on MPE, it doesn't mark it as read on the phone. Then you cannot clear it off the phone, it remains un-read?

[FJ]

Since Android 4.4 only the default SMS app has write access to the sms database, are we speaking about Android 4.3 or 4.4 ?

[hunter.england]

My phone is showing 4.3 and that it is up to date?

[FJ]

Which phone model do you have ?

[hunter.england]

Samsung Galaxy S3 GT-I9300

[FJ]

Please post the logfile after you marked the message in MPE as read (doubleclick the message)

[hunter.england]

Here you go, 5 minutes before until after i double clicked. The messages still remains unread on the phone

13:34:15.98 [RX]: AT+CBC
13:34:15.98 [RX]: +CBC: 1,100
13:34:15.99 [RX]: OK
13:34:15.99 [TX]: AT+CSQ
13:34:16.00 [RX]: AT+CSQ
13:34:16.00 [RX]: +CSQ: 6,99
13:34:16.00 [RX]: OK
13:34:26.01 [TX]: AT+CBC
13:34:26.08 [RX]: AT+CBC
13:34:26.08 [RX]: +CBC: 1,100
13:34:26.09 [RX]: OK
13:34:26.09 [TX]: AT+CSQ
13:34:26.09 [RX]: AT+CSQ
13:34:26.09 [RX]: +CSQ: 6,99
13:34:26.10 [RX]: OK
13:34:36.12 [TX]: AT+CBC
13:34:36.19 [RX]: AT+CBC
13:34:36.19 [RX]: +CBC: 1,100
13:34:36.19 [RX]: OK
13:34:36.19 [TX]: AT+CSQ
13:34:36.20 [RX]: AT+CSQ
13:34:36.20 [RX]: +CSQ: 6,99
13:34:36.20 [RX]: OK
13:34:46.22 [TX]: AT+CBC
13:34:46.32 [RX]: AT+CBC
13:34:46.32 [RX]: +CBC: 1,100
13:34:46.32 [RX]: OK
13:34:46.33 [TX]: AT+CSQ
13:34:46.33 [RX]: AT+CSQ
13:34:46.33 [RX]: +CSQ: 6,99
13:34:46.34 [RX]: OK
13:34:56.33 [TX]: AT+CBC
13:34:56.38 [RX]: AT+CBC
13:34:56.38 [RX]: +CBC: 1,100
13:34:56.38 [RX]: OK
13:34:56.39 [TX]: AT+CSQ
13:34:56.39 [RX]: AT+CSQ
13:34:56.39 [RX]: +CSQ: 7,99
13:34:56.40 [RX]: OK
13:35:06.40 [TX]: AT+CBC
13:35:06.45 [RX]: AT+CBC
13:35:06.45 [RX]: +CBC: 1,100
13:35:06.45 [RX]: OK
13:35:06.45 [TX]: AT+CSQ
13:35:06.46 [RX]: AT+CSQ
13:35:06.46 [RX]: +CSQ: 7,99
13:35:06.46 [RX]: OK
13:35:16.46 [TX]: AT+CBC
13:35:16.55 [RX]: AT+CBC
13:35:16.55 [RX]: +CBC: 1,100
13:35:16.55 [RX]: OK
13:35:16.56 [TX]: AT+CSQ
13:35:16.56 [RX]: AT+CSQ
13:35:16.56 [RX]: +CSQ: 7,99
13:35:16.57 [RX]: OK
13:35:26.57 [TX]: AT+CBC
13:35:26.62 [RX]: AT+CBC
13:35:26.62 [RX]: +CBC: 1,100
13:35:26.62 [RX]: OK
13:35:26.62 [TX]: AT+CSQ
13:35:26.63 [RX]: AT+CSQ
13:35:26.63 [RX]: +CSQ: 7,99
13:35:26.63 [RX]: OK
13:35:36.63 [TX]: AT+CBC
13:35:36.69 [RX]: AT+CBC
13:35:36.69 [RX]: +CBC: 1,100
13:35:36.69 [RX]: OK
13:35:36.69 [TX]: AT+CSQ
13:35:36.70 [RX]: AT+CSQ
13:35:36.70 [RX]: +CSQ: 7,99
13:35:36.70 [RX]: OK
13:35:46.69 [TX]: AT+CBC
13:35:46.74 [RX]: AT+CBC
13:35:46.74 [RX]: +CBC: 1,100
13:35:46.74 [RX]: OK
13:35:46.75 [TX]: AT+CSQ
13:35:46.75 [RX]: AT+CSQ
13:35:46.75 [RX]: +CSQ: 7,99
13:35:46.76 [RX]: OK
13:35:56.76 [TX]: AT+CBC
13:35:56.81 [RX]: AT+CBC
13:35:56.81 [RX]: +CBC: 1,100
13:35:56.81 [RX]: OK
13:35:56.82 [TX]: AT+CSQ
13:35:56.82 [RX]: AT+CSQ
13:35:56.82 [RX]: +CSQ: 7,99
13:35:56.83 [RX]: OK
13:36:06.82 [TX]: AT+CBC
13:36:06.91 [RX]: AT+CBC
13:36:06.91 [RX]: +CBC: 1,100
13:36:06.91 [RX]: OK
13:36:06.92 [TX]: AT+CSQ
13:36:06.92 [RX]: AT+CSQ
13:36:06.92 [RX]: +CSQ: 7,99
13:36:06.93 [RX]: OK
13:36:16.93 [TX]: AT+CBC
13:36:17.01 [RX]: AT+CBC
13:36:17.01 [RX]: +CBC: 1,100
13:36:17.02 [RX]: OK
13:36:17.02 [TX]: AT+CSQ
13:36:17.03 [RX]: AT+CSQ
13:36:17.03 [RX]: +CSQ: 7,99
13:36:17.03 [RX]: OK
13:36:27.04 [TX]: AT+CBC
13:36:27.12 [RX]: AT+CBC
13:36:27.12 [RX]: +CBC: 1,100
13:36:27.12 [RX]: OK
13:36:27.13 [TX]: AT+CSQ
13:36:27.13 [RX]: AT+CSQ
13:36:27.13 [RX]: +CSQ: 7,99
13:36:27.14 [RX]: OK
13:36:37.14 [TX]: AT+CBC
13:36:37.23 [RX]: AT+CBC
13:36:37.23 [RX]: +CBC: 1,100
13:36:37.23 [RX]: OK
13:36:37.24 [TX]: AT+CSQ
13:36:37.24 [RX]: AT+CSQ
13:36:37.24 [RX]: +CSQ: 7,99
13:36:37.25 [RX]: OK
13:36:47.24 [TX]: AT+CBC
13:36:47.32 [RX]: AT+CBC
13:36:47.32 [RX]: +CBC: 1,100
13:36:47.33 [RX]: OK
13:36:47.33 [TX]: AT+CSQ
13:36:47.33 [RX]: AT+CSQ
13:36:47.33 [RX]: +CSQ: 7,99
13:36:47.34 [RX]: OK
13:36:57.34 [TX]: AT+CBC
13:36:57.42 [RX]: AT+CBC
13:36:57.42 [RX]: +CBC: 1,100
13:36:57.42 [RX]: OK
13:36:57.43 [TX]: AT+CSQ
13:36:57.43 [RX]: AT+CSQ
13:36:57.43 [RX]: +CSQ: 7,99
13:36:57.44 [RX]: OK
13:37:07.45 [TX]: AT+CBC
13:37:07.54 [RX]: AT+CBC
13:37:07.54 [RX]: +CBC: 1,100
13:37:07.54 [RX]: OK
13:37:07.54 [TX]: AT+CSQ
13:37:07.55 [RX]: AT+CSQ
13:37:07.55 [RX]: +CSQ: 7,99
13:37:07.55 [RX]: OK
13:37:17.55 [TX]: AT+CBC
13:37:17.65 [RX]: AT+CBC
13:37:17.65 [RX]: +CBC: 1,100
13:37:17.65 [RX]: OK
13:37:17.66 [TX]: AT+CSQ
13:37:17.66 [RX]: AT+CSQ
13:37:17.66 [RX]: +CSQ: 7,99
13:37:17.66 [RX]: OK
13:37:27.66 [TX]: AT+CBC
13:37:27.71 [RX]: AT+CBC
13:37:27.71 [RX]: +CBC: 1,100
13:37:27.72 [RX]: OK
13:37:27.72 [TX]: AT+CSQ
13:37:27.73 [RX]: AT+CSQ
13:37:27.73 [RX]: +CSQ: 6,99
13:37:27.73 [RX]: OK
13:37:37.72 [TX]: AT+CBC
13:37:37.80 [RX]: AT+CBC
13:37:37.80 [RX]: +CBC: 1,100
13:37:37.81 [RX]: OK
13:37:37.81 [TX]: AT+CSQ
13:37:37.82 [RX]: AT+CSQ
13:37:37.82 [RX]: +CSQ: 6,99
13:37:37.82 [RX]: OK
13:37:47.82 [TX]: AT+CBC
13:37:47.90 [RX]: AT+CBC
13:37:47.90 [RX]: +CBC: 1,100
13:37:47.90 [RX]: OK
13:37:47.91 [TX]: AT+CSQ
13:37:47.91 [RX]: AT+CSQ
13:37:47.91 [RX]: +CSQ: 6,99
13:37:47.91 [RX]: OK
13:37:57.91 [TX]: AT+CBC
13:37:57.97 [RX]: AT+CBC
13:37:57.97 [RX]: +CBC: 1,100
13:37:57.97 [RX]: OK
13:37:57.98 [TX]: AT+CSQ
13:37:57.98 [RX]: AT+CSQ
13:37:57.98 [RX]: +CSQ: 6,99
13:37:57.98 [RX]: OK
13:38:07.99 [TX]: AT+CBC
13:38:08.07 [RX]: AT+CBC
13:38:08.07 [RX]: +CBC: 1,100
13:38:08.08 [RX]: OK
13:38:08.08 [TX]: AT+CSQ
13:38:08.09 [RX]: AT+CSQ
13:38:08.09 [RX]: +CSQ: 6,99
13:38:08.09 [RX]: OK
13:38:18.08 [TX]: AT+CBC
13:38:18.17 [RX]: AT+CBC
13:38:18.17 [RX]: +CBC: 1,100
13:38:18.18 [RX]: OK
13:38:18.18 [TX]: AT+CSQ
13:38:18.19 [RX]: AT+CSQ
13:38:18.19 [RX]: +CSQ: 6,99
13:38:18.19 [RX]: OK
13:38:28.19 [TX]: AT+CBC
13:38:28.29 [RX]: AT+CBC
13:38:28.29 [RX]: +CBC: 1,100
13:38:28.29 [RX]: OK
13:38:28.30 [TX]: AT+CSQ
13:38:28.30 [RX]: AT+CSQ
13:38:28.30 [RX]: +CSQ: 6,99
13:38:28.31 [RX]: OK
13:38:38.31 [TX]: AT+CBC
13:38:38.39 [RX]: AT+CBC
13:38:38.39 [RX]: +CBC: 1,100
13:38:38.39 [RX]: OK
13:38:38.39 [TX]: AT+CSQ
13:38:38.40 [RX]: AT+CSQ
13:38:38.40 [RX]: +CSQ: 6,99
13:38:38.40 [RX]: OK
13:38:48.40 [TX]: AT+CBC
13:38:48.48 [RX]: AT+CBC
13:38:48.48 [RX]: +CBC: 1,100
13:38:48.48 [RX]: OK
13:38:48.49 [TX]: AT+CSQ
13:38:48.49 [RX]: AT+CSQ
13:38:48.49 [RX]: +CSQ: 6,99
13:38:48.50 [RX]: OK
13:38:58.51 [TX]: AT+CBC
13:38:58.59 [RX]: AT+CBC
13:38:58.59 [RX]: +CBC: 1,100
13:38:58.59 [RX]: OK
13:38:58.60 [TX]: AT+CSQ
13:38:58.60 [RX]: AT+CSQ
13:38:58.60 [RX]: +CSQ: 6,99
13:38:58.61 [RX]: OK
13:39:02.31 [RX]: +CMTI: "ME",4283
13:39:02.42 Settimeout: RT=45000 WT=1000
13:39:02.42 [TX]: AT+CPMS="ME","ME"
13:39:02.51 [RX]: AT+CPMS="ME","ME"
13:39:02.51 [RX]: +CPMS: 3727,20000,3727,20000
13:39:02.51 [RX]: OK
13:39:02.51 Settimeout: RT=15000 WT=1000
13:39:02.51 [TX]: AT+CMGR=4283
13:39:02.52 [RX]: AT+CMGR=4283
13:39:02.53 [RX]: +CMGR: 4283,0,TXT,20140305T133900,+447971284142,Yes love we are it was funny seeing them speak later xxxxx
13:39:02.53 [RX]: OK
13:39:03.08 SaveDatafile: SMS.dat (1215769 Bytes)
13:39:03.13 Save encrypted (1215776 Bytes)
13:39:03.14 SMS-Datenbank gespeichert. Dauer:109 SMS:3726
13:39:08.61 Settimeout: RT=3500 WT=800
13:39:08.61 [TX]: AT+CBC
13:39:08.66 [RX]: AT+CBC
13:39:08.66 [RX]: +CBC: 1,100
13:39:08.67 [RX]: OK
13:39:08.67 [TX]: AT+CSQ
13:39:08.68 [RX]: AT+CSQ
13:39:08.68 [RX]: +CSQ: 7,99
13:39:08.68 [RX]: OK
13:39:18.68 [TX]: AT+CBC
13:39:18.76 [RX]: AT+CBC
13:39:18.76 [RX]: +CBC: 1,100
13:39:18.76 [RX]: OK
13:39:18.76 [TX]: AT+CSQ
13:39:18.77 [RX]: AT+CSQ
13:39:18.77 [RX]: +CSQ: 6,99
13:39:18.77 [RX]: OK
13:39:28.77 [TX]: AT+CBC
13:39:28.84 [RX]: AT+CBC
13:39:28.84 [RX]: +CBC: 1,100
13:39:28.85 [RX]: OK
13:39:28.85 [TX]: AT+CSQ
13:39:28.86 [RX]: AT+CSQ
13:39:28.86 [RX]: +CSQ: 6,99
13:39:28.86 [RX]: OK
13:39:38.88 [TX]: AT+CBC
13:39:38.96 [RX]: AT+CBC
13:39:38.96 [RX]: +CBC: 1,100
13:39:38.96 [RX]: OK
13:39:38.97 [TX]: AT+CSQ
13:39:38.97 [RX]: AT+CSQ
13:39:38.97 [RX]: +CSQ: 6,99
13:39:38.98 [RX]: OK
13:39:48.99 [TX]: AT+CBC
13:39:49.06 [RX]: AT+CBC
13:39:49.06 [RX]: +CBC: 1,100
13:39:49.07 [RX]: OK
13:39:49.07 [TX]: AT+CSQ
13:39:49.08 [RX]: AT+CSQ
13:39:49.08 [RX]: +CSQ: 6,99
13:39:49.08 [RX]: OK
13:39:57.39 Settimeout: RT=15000 WT=1000
13:39:57.39 [TX]: AT+CMGE=4283,1
13:39:57.47 [RX]: AT+CMGE=4283,1
13:39:57.93 [RX]: OK
13:39:59.08 Settimeout: RT=3500 WT=800
13:39:59.08 [TX]: AT+CBC
13:39:59.14 [RX]: AT+CBC
13:39:59.14 [RX]: +CBC: 1,100
13:39:59.14 [RX]: OK
13:39:59.15 [TX]: AT+CSQ
13:39:59.15 [RX]: AT+CSQ
13:39:59.15 [RX]: +CSQ: 6,99
13:39:59.16 [RX]: OK
13:40:08.71 Refresh ComDescriptions...
13:40:08.71 PORT: COM1 Enumerator=ACPI Displayed=Communications Port InstanceID=ACPI\PNP0501\1
13:40:08.72 MODEM: COM3 Enumerator=USB Displayed=SAMSUNG Mobile USB Modem FriendlyName=SAMSUNG Mobile USB Modem InstanceID=USB\VID_04E8&PID_6860&MODEM\7&1133906B&1&0001
13:40:09.34 [TX]: AT+CBC
13:40:09.39 [RX]: AT+CBC
13:40:09.39 [RX]: +CBC: 1,100
13:40:09.39 [RX]: OK
13:40:09.40 [TX]: AT+CSQ
13:40:09.40 [RX]: AT+CSQ
13:40:09.40 [RX]: +CSQ: 6,99
13:40:09.41 [RX]: OK
[/code]

[FJ]

The logfile looks good. When you refresh the SMS-Content in MyPhoneExplorer -> is the message still shown as unread ?

[hunter.england]

There is another issue which might be linked? Double xxx on the message in MPE doesn't mark its as read on the phone. If i "download entire" on the messages page, it still remains unread on the phone. If i do a "Multi Sync" the refresh the messages it still remains unread.

Here's the other thing - If i read the message on MPE first by double xxx on it, the message remains unread as above but no matter how many times i read it on the actual phone, it always stays unread?? Linked to this must be?

[mrm1]

There is another issue which might be linked? Double xxx on the message in MPE doesn't mark its as read on the phone. If i "download entire" on the messages page, it still remains unread on the phone. If i do a "Multi Sync" the refresh the messages it still remains unread.

Here's the other thing - If i read the message on MPE first by double xxx on it, the message remains unread as above but no matter how many times i read it on the actual phone, it always stays unread?? Linked to this must be?

I have had this same problem for over a year on S2 and S4, a workround I have found, if you go to the SMS settings on the phone, and notification settings and select 'Message Alert repitition', after the selected time is reached (mine is set to 2 mins), the message opened in MPE will get marked as read on the phone.

I think MPE is flagging the message on the phone but Samsungs notifications do not get triggered correctly, when the message auto repitition is triggered, the phone reads the message flag that was updated by MPE and updates the samsung notification system. It would be nice if MPE could trigger this update when a message is flagged.

Hope this helps.

[mrm1]

I have had this same problem for over a year on S2 and S4, a workround I have found, if you go to the SMS settings on the phone, and notification settings and select 'Message Alert repitition', after the selected time is reached (mine is set to 2 mins), the message opened in MPE will get marked as read on the phone.

I think MPE is flagging the message on the phone but Samsungs notifications do not get triggered correctly, when the message auto repitition is triggered, the phone reads the message flag that was updated by MPE and updates the samsung notification system. It would be nice if MPE could trigger this update when a message is flagged.

Hope this helps.

Unfortunatly, this has now stopped working in the latest 4.4.2

[hunter.england]

Its definitely only happened since the last major Android update to 4.3.

[FJ]

Since Android 4.4 its not possible to write the sms database if MyPhoneExplorer is not the Standard-S;MS-App - so this is normal. But it should work until Android 4.3. I will see if i can get a Samsung phone to test this issue.