incomplete restore from backup

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rhooshvar
Beiträge: 4
Registriert: Mi 15. Sep 2010, 05:42

incomplete restore from backup

Beitrag von rhooshvar »

I had Samsung I9000 and have made backups regularly of my contacts. Short after, I realized that my restore does not return all my contact and retrieves only a part of it and then the program hangs.
I thought it is a problem with my phone, while my new S3 phone has the same problem. It sometimes get the message like: OBX error, however it is not the message when restore finishes(it say completed)
Anyways, I have reinstalled program several times.
Please help, as I have 1400 contacts.
Cheers,
RHooshvar
user_deleted

Beitrag von user_deleted »

You can try to IMPORT your contacts (also calendar) direct from your backup file instead of restoring it. To avoid doubles, delete existing contacts first.

best regards...
rhooshvar
Beiträge: 4
Registriert: Mi 15. Sep 2010, 05:42

Incomplete restore

Beitrag von rhooshvar »

THanks,

first of all, please let me know how to use backup directly. Should I copy the file into the mobile and if yes, what is the location.
user_deleted

Beitrag von user_deleted »

Hi,

no, there's no need to copy backup file to phone.
Just open MPE into your profile, go to contact list, then select "Export/Import" from context menu and choose the backupfile you've created before on your PC.

best regards...
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