Outlook sync/Unknown entries

Gast

Trying to sync contacts from Outlook to phone. Same 3 contacts are identified by MPE as missing from phone. I choose to create new entries on the phone for these three contacts but when I look at the phone, the contacts are not created. Furthermore, each time I synch, I get (Unknown) contacts added to the top of my phone's contact list. If I try to view these contacts, the phone says "The contact does not exist".

This happens on Wi-Fi as well as Bluetooth.

I've confirmed that these new entries make it from Outlook to MPE on Windows. I've tried using "sync with outlook", multi-sync, and "download entire" without success. Each time, I get additional (Unknown) entries but never the 3 contacts that MPE identifies as missing from the phone.

Phone = T-Mobile G2 Android 2.3.4
MPE Client 1.0.10
MPE 1.8.1

Verfasst am: Fr Sep 02, 2011 21:36

Maybe thos three contacts are assigned to another contact-account. Check out the setting "Contact-Accounts to sync" in MyPhoneExplorer client

Anmeldedatum: 12.01.2012 Beiträge: 14

The same thing is happening to me. Sometimes when I sync, the software prompts me to add a contact to my phone. Instead of adding the complete contact information to my phone, the contact is added as Unknown. The Unknown contact is not accessible.

Verfasst am: Sa Feb 04, 2012 14:05

Which contact account did you select in the settings of MyPhoneExplorer Client ?

Anmeldedatum: 20.04.2012 Beiträge: 4

This happens to me too. Each time I "SYNC" the phone to my PC I get another "unknown" blank entry.

?

Verfasst am: Fr Apr 27, 2012 22:41

How is this contact show in the contactlist of MyPhoneExplorer ?

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