Can't get MyPhoneExplorer to find my phone

[Rhonda]

I believe I have followed the installation and set up instructions correctly. MyPhoneExplorer installed on the PC, downloaded the ADB driver for X10, Enabled USB-debugging on the phone, connected the phone, selected Charge Phone, Opened MyPhoneExplorer on PC, Fixed the settings for Android and autodetect and to copy outlook data to the phone, then selected connect but keep getting message that no device attached to usb.
Help appreciated thank you. Rhonda
Log file below:

Logdatei MyPhoneExplorer
************************
Programmversion: 1.8.0
Datum: 15/03/2011

23:35:10.90 Setting Port: 999
23:35:10.90 Setting Baud: 115200
23:35:11.03 Avaiable Ports: COM3=\Device\SmSrl;
23:35:11.32 Main Load frmSplash
23:35:11.70 Load frmSplash...
23:35:11.70 Show splash...
23:35:11.79 frmSplash geladen
23:35:17.75 Hauptfenster wird geladen
23:35:21.00 Sidebar fertig geladen
23:35:21.40 UC SMS wird geladen
23:35:22.28 UC Phonebook wird geladen
23:35:22.46 UC Phonebook fertig geladen
23:35:22.48 UC Calls wird geladen
23:35:22.62 UC Organizer wird geladen
23:35:23.04 Organizer initiated
23:35:23.09 Startpage=1
23:35:23.15 UC Filebrowser wird geladen
23:35:24.56 UC Filebrowser fertig geladen
23:35:24.56 UC AppBrowser wird geladen
23:35:24.59 UC Notes wird geladen
23:35:24.62 UC Calls wird geladen
23:35:24.85 Setting Lastuser:
23:35:24.90 Lade Userdatenbank:
23:35:24.96 Kontakte geladen
23:35:25.01 Anrufe geladen
23:35:25.01 Organizer geladen
23:35:25.01 Notizen geladen
23:35:25.03 SMS geladen
23:35:26.88 Hauptfenster fertig geladen
23:35:28.07 Downloader: RC=6 BytesMax=5 URL=http://www.fjsoft.at/myphoneexplorer/version.txt
23:35:29.46 Refresh ComDescriptions...
23:35:29.60 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=Motorola SM56 Data Fax Modem InstanceID=HDAUDIO\FUNC_02&VEN_1057&DEV_3055&SUBSYS_10573055&REV_1007\5&2F010DBF&0&0101
23:35:30.82 StickyNotesPath=C:\WINDOWS\Sysnative\StikyNot.exe FileExists=False
23:36:01.07 fSyncContactSettings_Activate
23:36:01.09 List OL folders...
23:36:01.09 OL Initapplication...
23:36:01.09 Loading Outlook.Application was successfully
23:36:01.17 InitApplication (cOutlook) successfully
23:36:04.63 ListFolders (cOutlook)=00000000EB37B3BC5E01C111A4926EB097584F1E42810000
23:36:04.63 1 folders listed
23:36:04.70 OL folderlisting ok
23:38:48.46 Outlook Terminate
23:38:48.46 Outlook terminated
23:38:58.17 OL Initapplication...
23:38:58.17 Loading Outlook.Application was successfully
23:38:58.17 InitApplication (cOutlook) successfully
23:38:58.54 ListFolders (cOutlook)=00000000EB37B3BC5E01C111A4926EB097584F1E22810000
00000000D93812017B86B749850C5A6CDD4D185902850000
00000000D93812017B86B749850C5A6CDD4D185922850000
00000000D93812017B86B749850C5A6CDD4D185942850000
00000000FEB03F4B1468CF47949C8AFBBBC3798602870000
00000000FEB03F4B1468CF47949C8AFBBBC3798622870000
00000000EB37B3BC5E01C111A4926EB097584F1E42820000
23:38:58.82 ListFolders (cOutlook)=00000000EB37B3BC5E01C111A4926EB097584F1EA2810000
23:39:36.60 Outlook Terminate
23:39:36.60 Outlook terminated
23:39:41.62 OL Initapplication...
23:39:41.62 Loading Outlook.Application was successfully
23:39:41.62 InitApplication (cOutlook) successfully
23:39:41.88 ListFolders (cOutlook)=00000000EB37B3BC5E01C111A4926EB097584F1E82810000
23:42:27.71 OK pressed in settingswindow
23:42:27.81 Set first swap of settings
23:42:27.82 Apply new holidays
23:42:27.84 Holidays applied
23:42:27.84 Second swap of settings set
23:42:27.85 Everything is done
23:50:36.40 Broadcaster started
23:50:36.40 Sending broadcast
23:50:36.90 Sending broadcast
23:50:37.40 Sending broadcast
23:50:38.35 Closing Broadcaster
23:50:38.35 RunADBCommand: start-server
23:50:40.45 ADB CommandResponse:
23:50:40.45 RunADBCommand: devices
23:50:41.09 ADB CommandResponse: List of devices attached
23:50:41.09 Run DeviceTracker
23:50:41.13 Init Tracker
23:50:41.13 Connect to Android failed!
23:50:41.13 bOpened=False
23:50:41.13 No device attached to USB
23:50:41.13 Refresh ComDescriptions...
23:50:41.26 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=Motorola SM56 Data Fax Modem InstanceID=HDAUDIO\FUNC_02&VEN_1057&DEV_3055&SUBSYS_10573055&REV_1007\5&2F010DBF&0&0101
23:50:41.26 ErrMsg: Connection to phone could not be established:
No device attached to USB
23:50:41.28 Device Tracker Message: OKAY0000
23:52:53.34 Refresh ComDescriptions...
23:52:53.45 MODEM: COM3 Enumerator=HDAUDIO LocationInfo=Internal High Definition Audio Bus FriendlyName=Motorola SM56 Data Fax Modem InstanceID=HDAUDIO\FUNC_02&VEN_1057&DEV_3055&SUBSYS_10573055&REV_1007\5&2F010DBF&0&0101
23:52:54.82 StickyNotesPath=C:\WINDOWS\Sysnative\StikyNot.exe FileExists=False

[StefanGaller]

to be honest, I'm not a 100% sure what has gone wrong, but:
is the MPE application on your android started ? (dont kill it via a task killer or something)
or is it installed correctly ? (maybe install it manually from the market!)

there seems to be another device on your pc:
Motorola SM56 Data Fax Modem

can you maybe unistall it (if its no longer needed) or maybe disconnect it for another try!

[FJ]

The message "No device attached to USB" can have only two reasons:
- USB-Debugging was not installed on phone
- the drivers are not installed correctly

Open the devicemanager (after yu plugged the phone) and check if there is a root entry called "SEMC Composite Interface" or similar

[Gast]

Just bought a new Xperia X8 with latest Android 2.1. Specially bought a SE phone and not an iPhone because I still wanted to continue using MPE, which I have been using for the past 4 years and it has been working well and I have gotten so used to it.

But now my MPE cannot access the phone. Says 'no device attached to USB'. I also followed all the instructions carefully, as Rhonda above did.

I used to connect with the Infrared connection from the old phone and sometimes with the USB cable, but the new phone does not have Infrared connection. And my old PC does not have Bluetooth.

What should I do?

[SEpat]

Sorry, the reply above by Guest is me.

[FJ]

Did you already read the FAQ carefully ?

[SEpat]

Sorry, my mistake. All fixed now. Thanks for a great software!

BTW, I was happy to donate before and I might donate again.

Cheers!

[Rhonda]

After FJ first response re MPE being open on the phone, I went to the phone and downloaded MPE from android market and connected by wireless starting from the phone this time, following the wireless instructions on the FAQ.
Calendar transfer worked fine but I had no contact data. Have since imported some contact data from sim card (surprising since I don't save contacts to the Sim) Could MPE have transferred contacts to the SIM instead of the Memory card? I still have call log with names and numbers and contacts in the phone dialler and contacts in Phonebook but it is not entered as it is in Outlook. Is phone contacts and Phonebook the same data source? Where does MPE save the tasks, I cant find them anywhere. Have not tried to synch again since first transfer and would like the contacts problem sorted out first. I have switched to MPE at Sony Ericssons recommendation because previously recommended program (DejaOffice (phone) with CompanionLink (PC)) had totally scrambled my contacts data in synching with Outlook. I am a bit nervous with all this after the major drama it was to sort out my scrambled Outlook database. Does MPE transfer to native phone files or are there other options? Cant say my experience with MPE has been encouraging to date.
Thanks Rhonda

[Rhonda]

Re FJ reply 17 March
there are 2:
SEMC mass storage USB Drive and
SEMC CD-Rom USB Device.

[Rhonda]

I have downloaded the latest version and successfully connected using USB and sync'd outlook with the phone. All contact and calendar items transferred correctly (complete with contact photos) . All we need now is a tool to sync outlook tasks. Thanks Rhonda

[senteron]

Hello,

I am trying to sync my P1 with Outlook 2007.
The contacts from my other phone are saved in the Outlook and I'd like to copy them to P1.

The computer is running Windows 7 64bit.
The MPE version is 1.8.1.

But the phone is not recognized by the MPE when connected by USB.

Thank you in advance!

[FJ]

Did you already read the FAQ ? Did you install already the PC-Suite ?

[senteron]

Did you already read the FAQ ? Did you install already the PC-Suite ?

Installed PC Suite for Sony Ericsson 1.6.0.
But strange thing happened: the suite just could not be started on my computer - the .exe file in the Program files does not start anything.
After that did some googling and found that the genuine suite drivers are not compatible with Windows 7 and must be replaced with some other ones.
Found the other drivers (supposedly better) and replaced the genuine suite drivers following the suggested procedure. No difference: again the suite could not start on the PC and MPE is not recognizing P1.
Years ago with my K750 did not have any problems.....

[FJ]

Oh - i did not check your operating system. On Windows 7 x64 you will not get correct drivers for your P1i, no chance