Synced the wrong way(?) and lost all data

For user who dont speak german please use this part of my forum
Antworten
AndyChips
Beiträge: 1
Registriert: Sa 20. Mär 2010, 16:17

Synced the wrong way(?) and lost all data

Beitrag von AndyChips »

I backed my W995 up using MyPhone Explorer before it went for a repair. When I got it back I launched MyPhone explorer and checked that all the backed up data was still there on my PC. It was, so I then connected my phone and clicked SYNC. This then proceeded to sync the phone's blank memory to the backup, thus clearing all data in both places. I thought it would restore all data from the backup to the phone.
What did I do wrong?
FJ
Site Admin
Beiträge: 32117
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

For backups you have to use Menu-Extras-Create backup
Which version of MyPhoneExplorer did you use ?
Have you any backup (i mean a real backup)
Gast

Beitrag von Gast »

Hi FJ,
I'm using version 1.7.4.
I created a full backup using Extras, Create Backup before my phone was sent away.
When I got the phone back I launched MyPhone Explorer. All my contacts automatically appeared. I therefore assumed it had loaded back in the last known backup for my convenience.
I then performed a Sync. That's when I lost everything on the phone.
I've since realised that you have to Restore the data to get it back on the phone, so all's well. I just can't work out why the Sync wouldn't do the same.
FJ
Site Admin
Beiträge: 32117
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

Th sync should do the same but espacially after softwareupdates its hard to keep the whole data in order.
Gast

Beitrag von Gast »

Thanks for the help, but I guess it's a mystery then. Anyway, now I know the correct procedure I should be OK.

I will be donating, as I find it very useful.
Thank you.
Antworten