I backed my W995 up using MyPhone Explorer before it went for a repair. When I got it back I launched MyPhone explorer and checked that all the backed up data was still there on my PC. It was, so I then connected my phone and clicked SYNC. This then proceeded to sync the phone's blank memory to the backup, thus clearing all data in both places. I thought it would restore all data from the backup to the phone.
What did I do wrong?
Synced the wrong way(?) and lost all data
-
Gast
Hi FJ,
I'm using version 1.7.4.
I created a full backup using Extras, Create Backup before my phone was sent away.
When I got the phone back I launched MyPhone Explorer. All my contacts automatically appeared. I therefore assumed it had loaded back in the last known backup for my convenience.
I then performed a Sync. That's when I lost everything on the phone.
I've since realised that you have to Restore the data to get it back on the phone, so all's well. I just can't work out why the Sync wouldn't do the same.
I'm using version 1.7.4.
I created a full backup using Extras, Create Backup before my phone was sent away.
When I got the phone back I launched MyPhone Explorer. All my contacts automatically appeared. I therefore assumed it had loaded back in the last known backup for my convenience.
I then performed a Sync. That's when I lost everything on the phone.
I've since realised that you have to Restore the data to get it back on the phone, so all's well. I just can't work out why the Sync wouldn't do the same.
-
Gast