Trouble using MyPhoneExplorer after patching WinXP with SP3

Devo · Beitrag von **Devo** » Fr 5. Dez 2008, 09:03

Hello.

After applying SP3 to WinXP MyPhoneExplorer 1.7.0 did not start. It finished during "Loading interface..." without any error message.

Then I uninstalled MyPhoneExplorer 1.7.0 and installed MyPhoneExplorer 1.7.1.
MyPhoneExplorer 1.7.1 finished also during "Loading interface...", but now application error message (memory access violation) was issued:
"The instruction at ... The memory could not be "read""

Beitrag von FJ » Fr 5. Dez 2008, 12:34

Are you logged in as Administrator ?
Try it with an exception in DEP (Data Execution Prevention) for MyPhoneExplorer.
Try to delete the databasefolder of MPE (%appdata%\MyPhoneExplorer). Backup this folder before.

Devo · Beitrag von **Devo** » Fr 12. Dez 2008, 08:41

Hello.

Thanks for the hints.

First I tried to delete the databasefolder of MPE (%appdata%\MyPhoneExplorer). It helped to make MyExplorer running, but after creating new %appdata% folder the error poped up again when I started MPE next time.

Yes, I am the local admin. I will continue with second hint concerning DEP.

Beitrag von FJ » Sa 13. Dez 2008, 13:35

but after creating new %appdata% folder the error poped up again when I started MPE next time.

Did you connect to the phone already after the first working start ?
Does it help to delete only the file "general.ini" in the database-folder ?

Devo · Beitrag von **Devo** » Fr 2. Jan 2009, 13:38

Hello.

Sorry for later answer.
I have two news: good and bad one:-)
Good news is that MPE works again for me fine now.
Bad news is I do not know the reason.
The changes done to my computer were:
1. applied MS hotpatch for MS IExplorer
2. applied pack of MS Office hotpatches
I can not imagine any link between those patches and MPE...

However from my (stupid user's:-) ) point of view, the issue can be closed.

Best wishes to you for New Year 2009!