Error Message: Could not open COM9

[simonmenkes]

I am able to open MyPhoneExplorer once and sync my phone. From then on, if I unplug my phone and try and resync later, I get the above error message. If I close MyPhoneExplorer and reopen, I still get the same message. If I reboot the computer, I can sync my phone only one time and then I start getting the error message again.

I have searched the English board, and this problem has been raised repeatedly since 2006 (whether its COM9, COM6, or COM16 or whatever doesn't matter). This appears to be a software glitch of some sort; otherwise it wouldn't be happening with so many different people across such a period of time.

I'm running Windows XP and have aW850i.

Any ideas?

PS-Thank you to F.J. Wechselberger for an otherwise excellent program!

[FJ]

I have searched the English board, and this problem has been raised repeatedly since 2006 (whether its COM9, COM6, or COM16 or whatever doesn't matter). This appears to be a software glitch of some sort; otherwise it wouldn't be happening with so many different people across such a period of time.

Its not a software glitch. This message appears often - everytime when the connection does not work. This happens also if there is no driver installed or when the cable is broken or when the wrong COM-Port is selected.

You problem is much more seldom, cause the above user-problems does not match here. When you get this message the next time: Go to Menu-File-Settings-Connection and press "Search device" - after this procedure post the logfile here.

[simonmenkes]

I tried your suggestion and got this error message:

• Take the battery out of your phone for 2 minutes
• Restart your computer
• If you use Bluetooth: Make sure that Bluetooth is enabled on your phone and the "Serial Port" service is activated in your Bluetooth software
• If you use a USB cable: If a new menu appears when you connect your phone, then select "Phone mode" and NOT "File transfer"!
• If you use USB-cable: make sure that you have installed the drivers for it.

Other than restarting the computer or taking out the phone battery, none of these make sense to me. Would I need a driver for the USB-cable if the sync worked once already (when I started up the computer)? Wouldn't I already have a driver if it worked once?

[FJ]

Please follow my instructions and post the LOGFILE directly after the search was completed without result. To open the logfile: Menu-File-Settings-Show logfile

[simonmenkes]

Logdatei MyPhoneExplorer
************************
Programmversion: 1.7.3
Datum: 9/10/2009

16:24:30.94 Setting Port: 9
16:24:30.94 Setting Baud: 921600
16:24:30.98 Avaiable Ports: COM3=Winachsf0;
16:24:33.35 frmSplash geladen
16:24:34.63 Hauptfenster wird geladen
16:24:35.27 Sidebar fertig geladen
16:24:35.37 Farbschema wurde gelesen
16:24:36.04 UC SMS wird geladen
16:24:36.20 UC Phonebook wird geladen
16:24:36.30 UC Phonebook fertig geladen
16:24:36.30 UC Calls wird geladen
16:24:36.51 UC Organizer wird geladen
16:24:36.70 DoItemUpdate
16:24:36.79 DoItemUpdate fertig
16:24:36.88 DoItemUpdate
16:24:36.93 DoItemUpdate fertig
16:24:37.01 Organizer initiated
16:24:37.01 Startpage=2
16:24:37.01 Startpage set
16:24:37.01 UC Filebrowser wird geladen
16:24:37.04 UC Filebrowser: Images werden geladen...
16:24:37.05 UC Filebrowser: Icons Haupttoolbar geladen
16:24:37.07 UC Filebrowser: Icons Detailtoolbar geladen
16:24:37.07 UC Filebrowser: Icons PLaylisttoolbar geladen
16:24:37.07 Lade Ordnericon
16:24:37.07 Lade Laufwerkicon
16:24:37.07 Lade sonstige Icons...
16:24:37.07 Lade Treeviewicons...
16:24:37.09 UC Filebrowser: Icons Listview geladen
16:24:37.09 UC Filebrowser: Sprachdaten werden geladen...
16:24:37.12 Winpreview exists=True
16:24:37.18 UC Filebrowser fertig geladen
16:24:37.18 UC Notes wird geladen
16:24:37.21 UC Calls wird geladen
16:24:37.37 Setting Lastuser: Sony Ericsson W810 [352350011620450]
16:24:37.37 Lade Userdatenbank: Sony Ericsson W810 [352350011620450]
16:24:37.37 GMT Einstellungen geladen
16:24:37.37 InfoSMS geladen
16:24:37.71 Kontakte geladen
16:24:37.87 DoItemUpdate
16:24:37.93 DoItemUpdate fertig
16:24:38.01 Organizer geladen
16:24:38.01 Notizen geladen
16:24:38.01 Load SMS Data...
16:24:38.05 RefreshList (Archive): Addrows=0 Sort=0 MenuUpdate=0 Redraw=0
16:24:38.05 SMS Data Loaded...
16:24:38.05 SMS geladen
16:24:38.07 Anrufe geladen
16:24:38.26 Hauptfenster fertig geladen
16:25:18.37 Avaiable Ports: COM3=Winachsf0;
16:25:18.37 Neue COM-Bibliothek wird verwendet
16:25:18.53 SPort Properties set, opening COM9
16:25:18.53 After OpenPort
16:25:18.54 ErrMsg: Could not open COM9!

[FJ]

now you posted the log directly after startup/connect, i have to know the logentries while the device was searched
- plug in the phone
- run MPE
- start the search wizard
- after the serachwizzard has completed post the logfile

[simonmenkes]

Here's the 2nd log file. Thank you.

Logdatei MyPhoneExplorer
************************
Programmversion: 1.7.3
Datum: 9/11/2009

10:52:06.84 Setting Port: 11
10:52:06.84 Setting Baud: 921600
10:52:06.84 Avaiable Ports: COM3=Winachsf0; COM8=\Device\w810mdm0; COM9=\Device\w810mdm1; COM10=\Device\w810obex0; COM11=\Device\w810mgmt0;
10:52:07.23 frmSplash geladen
10:52:07.96 Hauptfenster wird geladen
10:52:08.31 Sidebar fertig geladen
10:52:08.32 Farbschema wurde gelesen
10:52:08.45 UC SMS wird geladen
10:52:08.54 UC Phonebook wird geladen
10:52:08.63 UC Phonebook fertig geladen
10:52:08.63 UC Calls wird geladen
10:52:08.81 UC Organizer wird geladen
10:52:09.00 DoItemUpdate
10:52:09.07 DoItemUpdate fertig
10:52:09.17 DoItemUpdate
10:52:09.25 DoItemUpdate fertig
10:52:09.31 Organizer initiated
10:52:09.31 Startpage=2
10:52:09.31 Startpage set
10:52:09.32 UC Filebrowser wird geladen
10:52:09.34 UC Filebrowser: Images werden geladen...
10:52:09.37 UC Filebrowser: Icons Haupttoolbar geladen
10:52:09.37 UC Filebrowser: Icons Detailtoolbar geladen
10:52:09.37 UC Filebrowser: Icons PLaylisttoolbar geladen
10:52:09.37 Lade Ordnericon
10:52:09.38 Lade Laufwerkicon
10:52:09.38 Lade sonstige Icons...
10:52:09.38 Lade Treeviewicons...
10:52:09.38 UC Filebrowser: Icons Listview geladen
10:52:09.38 UC Filebrowser: Sprachdaten werden geladen...
10:52:09.42 Winpreview exists=True
10:52:09.46 UC Filebrowser fertig geladen
10:52:09.46 UC Notes wird geladen
10:52:09.50 UC Calls wird geladen
10:52:09.63 Setting Lastuser: Sony Ericsson W810 [352350011620450]
10:52:09.63 Lade Userdatenbank: Sony Ericsson W810 [352350011620450]
10:52:09.63 GMT Einstellungen geladen
10:52:09.63 InfoSMS geladen
10:52:09.85 Kontakte geladen
10:52:09.93 DoItemUpdate
10:52:10.01 DoItemUpdate fertig
10:52:10.07 Organizer geladen
10:52:10.09 Notizen geladen
10:52:10.09 Load SMS Data...
10:52:10.13 RefreshList (Archive): Addrows=0 Sort=0 MenuUpdate=0 Redraw=0
10:52:10.13 SMS Data Loaded...
10:52:10.13 SMS geladen
10:52:10.13 Anrufe geladen
10:52:10.35 Hauptfenster fertig geladen
10:52:19.87 Avaiable Ports: COM3=Winachsf0; COM8=\Device\w810mdm0; COM9=\Device\w810mdm1; COM10=\Device\w810obex0; COM11=\Device\w810mgmt0;
10:52:19.87 Kompatibilitätsmodus aktiviert !
10:52:19.87 Neue COM-Bibliothek wird verwendet
10:52:19.87 SPort Properties set, opening COM11
10:52:19.87 After OpenPort
10:52:19.88 ErrMsg: Could not open COM11!
10:52:26.29 Port 8 wird geöffnet...
10:52:26.29 Systemerror: 2 [The system cannot find the file specified.]
10:52:26.29 Port 9 wird geöffnet...
10:52:26.31 Systemerror: 2 [The system cannot find the file specified.]
10:52:26.31 Port 3 wird geöffnet...
10:52:26.31 Systemerror: 32 [The process cannot access the file because it is being used by another process.]
10:52:26.32 Port 10 wird geöffnet...
10:52:26.32 Systemerror: 2 [The system cannot find the file specified.]
10:52:26.34 Port 11 wird geöffnet...
10:52:26.34 Systemerror: 2 [The system cannot find the file specified.]
10:52:34.40 DBT_DEVICEREMOVECOMPLETE: COM11
10:52:34.81 DBT_DEVICEREMOVECOMPLETE: COM10
10:52:35.23 DBT_DEVICEREMOVECOMPLETE: COM9
10:52:35.63 DBT_DEVICEREMOVECOMPLETE: COM8
10:52:44.09 Port 8 wird geöffnet...
10:52:44.09 Systemerror: 2 [The system cannot find the file specified.]
10:52:44.10 Port 9 wird geöffnet...
10:52:44.10 Systemerror: 2 [The system cannot find the file specified.]
10:52:44.10 Port 3 wird geöffnet...
10:52:44.10 Systemerror: 32 [The process cannot access the file because it is being used by another process.]
10:52:44.12 Port 10 wird geöffnet...
10:52:44.12 Systemerror: 2 [The system cannot find the file specified.]
10:52:44.13 Port 11 wird geöffnet...
10:52:44.13 Systemerror: 2 [The system cannot find the file specified.]

[FJ]

As you see in the logfile Windows registered that the phone was detached:

10:52:34.40 DBT_DEVICEREMOVECOMPLETE: COM11
10:52:34.81 DBT_DEVICEREMOVECOMPLETE: COM10
10:52:35.23 DBT_DEVICEREMOVECOMPLETE: COM9
10:52:35.63 DBT_DEVICEREMOVECOMPLETE: COM8

So i think the problem is raised from the drivers - uninstall the drivers from devicemanager and install them again with this driverpackage: http://grisu59964.de/utp/