how to prevent unwanted country code prefix?

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alanrew
Beiträge: 4
Registriert: Di 23. Dez 2008, 14:06
Wohnort: UK

how to prevent unwanted country code prefix?

Beitrag von alanrew »

When dialling the special number for my account balance, which in my case is *#1345# the software adds the country code (+44 in my case) which makes an invalid number, which does not work.

How can I prevent the country code being added to some numbers?

Is there a temporary work-around to omit the country code completely for all numbers?

For example, in the file
C:\Documents and Settings\username\Application Data\MyPhoneExplorer\Sony Ericsson K310 [nnnnnnnnnnnnnnn]\settings.dat

there is an entry
CountryCode=44

Could I just comment out or delete this line?

I'm using MyPhoneExplorer 1.7.1 with a SE K310i on Win XP SP3.

Thanks in anticipation for any advice.
FJ
Site Admin
Beiträge: 32117
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

I don't think that MPE adds the country-code
Take a look at the logfile after dialing. I'm sure the country-code will be added from the phone.
alanrew
Beiträge: 4
Registriert: Di 23. Dez 2008, 14:06
Wohnort: UK

Beitrag von alanrew »

Thanks for your reply.

After further experiments, I've found that this problem with MPE only happens for numbers starting with the asterisk * symbol. Other 'special' numbers, such as 191 for Vodafone customer services, work OK.

My address book does not use the +44 prefix. I can't find any setting in the phone that would add +44.

When I dial the number directly from the phone's address book it works OK.

When dialling via MPE the actual phone display says 'Number error. Retry?'

The MPE popup windows says 'dialling... +44*#1345#' which is why I assumed it was adding the prefix. Maybe the pop-up message is wrong.

The fundamental problem I have is that numbers starting with * can't successfully be dialled with MPE. This is not a big issue, but is annoying!

If you'd like some logging please tell me how to do this.

TIA
FJ
Site Admin
Beiträge: 32117
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

Please dial a problematic number and then post the logfile here
(Menu-File-Settings-Show logfile)
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