Can't install on XP

Verfasst am: Mi Aug 27, 2008 00:25

Hi
First I wish to say this is a great piece of software! But...
The installer for version 1.7 just hangs at Register SPort.dll forever...

Any known work-around?

TIA

/Mattias

Moderator Anmeldedatum: 04.12.2007 Beiträge: 543

Hi

Is there any errormessage?
Do you have admin-rights?

Look into your systemdirectory (C:windows\system32).
Does the file SPort.dll exist in this folder?

Have you try a restart of your pc?
And, if all other hints doesn't help, try to disable your antivirus-software during installation.

lg mani

Verfasst am: Mi Aug 27, 2008 18:42

Hi

it's XP SP3
no error messages, i am admin, pc restarted
SPort.dll is copied to system32
antivirus off
no progress...

hangs with process regsp.exe hanging. If I kill that the install finish, but with a non-functional MPE.

Could I do the registering manually?

/Mattias

Verfasst am: Mi Aug 27, 2008 21:32

Register at the forum

Verfasst am: Sa Aug 30, 2008 09:22

FJ hat Folgendes geschrieben:

Register at the forum

I have the same problem, what do you mean by register? would you provide a solution first if we are registered?

Verfasst am: Sa Aug 30, 2008 10:38

You should register at the forum so that i can send you a private email.

Gast

Hi there! I use v 1.6, I think it's one of the most useful bits of software I have. I've just tried installing 1.7, after I get to the creating a directory stage, it tells me that 1.6 is open (it isn't) and I can only remove the error message via Task Manager. Any advice would be most appreciated!

Anmeldedatum: 02.09.2008 Beiträge: 2

Hi, I'm hoping that this will contain my registration details, so that you can respond to my previous post:
"Hi there! I use v 1.6, I think it's one of the most useful bits of software I have. I've just tried installing 1.7, after I get to the creating a directory stage, it tells me that 1.6 is open (it isn't) and I can only remove the error message via Task Manager. Any advice would be most appreciated!"

Anmeldedatum: 02.09.2008 Beiträge: 2

alanmmorris hat Folgendes geschrieben:

Hi, I'm hoping that this will contain my registration details, so that you can respond to my previous post:
"Hi there! I use v 1.6, I think it's one of the most useful bits of software I have. I've just tried installing 1.7, after I get to the creating a directory stage, it tells me that 1.6 is open (it isn't) and I can only remove the error message via Task Manager. Any advice would be most appreciated!"

Just tried uninstalling 1.6 then installing 1.7. It worked perfectly!

Anmeldedatum: 03.09.2008 Beiträge: 4

FJ hat Folgendes geschrieben:

You should register at the forum so that i can send you a private email.

done

Verfasst am: Mi Sep 03, 2008 22:21

@treignier: You are the man where the regsp.exe is blocking the setup. Am i right ?

Anmeldedatum: 04.09.2008 Beiträge: 3 Wohnort: Stockholm

No, that's me. I've just registered...

Found that this is what it tries to do when it hangs;
"C:\Program Files\MyPhoneExplorer\regsp.exe" "C:\WINDOWS\system32\SPort.dll" /s /i:"Franz Josef Wechselberger#0000KP-zip-zip..."

I've tried to run that manually. I get the DOS prompt back, but the regsp process is hanging in background. No error messages, alerts or anything visible.

Tried the older 1.6.7 version with same result at this PC (a Lenovo T60) but both works OK at a Acer Ferrari. Guess that are some dependencies I'm lacking for SPort.dll...?

Any idea? -Thanks

Verfasst am: Fr Sep 05, 2008 07:05

The depencies are not the problem, i think its regsp.exe itself. Try to register it manually with regsvr32.exe (same commandparameters). Make sure that you have all rights on the PC. Normally i have to use regsp.exe on NT-systems and regsvr32.exe on Non-NT-systems. Maybe it works on your PC also with regsvr32.exe.

Anmeldedatum: 04.09.2008 Beiträge: 3 Wohnort: Stockholm

Already tried that, even did it in safe mode (F Cool

as Administrator. Searching the net indicates others have had problems with SPort.dll, but no 'one-solution'. Policy settings are discussed, but this beats me as I'm a Java/Unix guy...

Cheers

Verfasst am: Fr Sep 05, 2008 18:25

You'll get a mail form me...
Please give feedback about the results...

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