App Crash..

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Ekjr.

App Crash..

Beitrag von Ekjr. »

I, first great program. I used the program a lot and some how whit out a reason the program keeps crashing. I have installed a' fresh version but is still crash.

The vista business event viewer log this.
Problem Event Name: APPCRASH
Application Name: MyPhoneExplorer.exe
Application Version: 1.6.0.3
Application Timestamp: 46eab6aa
Fault Module Name: StackHash_c3d0
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000096
Exception Offset: 013e3470
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1043
Additional Information 1: c3d0
Additional Information 2: c3011f499b4a9ef05f8e705fc180f473
Additional Information 3: 3c41
Additional Information 4: d3ce1f262baf8023b903e4a17be77d60

And de debug file:
Logdatei MyPhoneExplorer
************************
Programmversion: 1.6.3
Datum: 14-11-2007


14:15:53.56 Setting Port:
14:15:53.56 Setting Baud:
14:15:53.56 Avaiable Ports: COM8=\Device\BthModem7; COM9=\Device\BthModem6; COM10=\Device\BthModem8;

I hope that you can help me whit this problem..

Ekjr.
FJ
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Registriert: Mi 15. Feb 2006, 01:16
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Beitrag von FJ »

Maybe there is something wrong with the userdata on the PC.
Please do following:
- go to Start-Run and type "%appdata%" in the window. The explorer will open your Appdata-folder. There should be a folder called "MyPhoneExplorer" - rename it to "MyPhoneExplorer_backup"
- then try to start again
Ekjr

App Crash

Beitrag von Ekjr »

That didn't solve the problem. The program created a new folder whit a debug file:

Logdatei MyPhoneExplorer
************************
Programmversion: 1.6.3
Datum: 4-12-2007


11:02:15.73 Setting Port:
11:02:15.73 Setting Baud:
11:02:15.73 Avaiable Ports: COM0=;
FJ
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Beiträge: 32107
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol
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Beitrag von FJ »

Did you get any errormessages while installing ?
Please set an exception for MyPhoneExplorer in the Windows-DEP-List and try it again
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