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unable to run program
Verfasst: Mi 17. Okt 2007, 14:20
von nettelio
i get a windows error report whenever i try to run my phone explorer. then the program automatically shuts down.
I have tried uninstalling and redownloading the program from the website but the same error message appears.
help me please!
Verfasst: Mi 17. Okt 2007, 17:19
von FJ
Which OS ?
Verfasst: Do 18. Okt 2007, 10:56
von nettelio
Windows XP Professional
Version 2002
Service Pack 2
Pentium(R) 4 CPU 1300MHz
1.30 GHz, 128 MB of RAM
Verfasst: Do 18. Okt 2007, 17:58
von FJ
Any errors while installing ?
Verfasst: Fr 19. Okt 2007, 11:05
von nettelio
Nope, no errors while installing. I've been using the program for about 3 weeks actually. But a few days ago, I plugged my phone in using a USB cable and the program hanged at the 'initiating connection' screen. So I unplugged the phone and restarted the computer. I haven't been able to run the program after that.
Verfasst: Fr 19. Okt 2007, 17:04
von FJ
OK, go to Start-Run-%appdata%-OK
You'll see now your Appdata-Folder. Then rename the folder "MyPhoneExplorer" to "MyPhoneExplorer_backup". After this try again to start MyPhoneExplorer
Verfasst: Sa 20. Okt 2007, 14:19
von nettelio
THANK YOU SO MUCH!
The program works great now. (: