MPE crashes when downloading sms from android

Anmeldedatum: 21.07.2019 Beiträge: 2

Hi.

I'm using latest version 1.8.12 with old version for my Android phone Redmi 7 (android 9).

When I do this:

- Tools > Start multi-sync (or keys MAJ + F5)

or

- in messages sections, right click on "Received", then I select "refresh"

or

- in the toolbar I click on the blue down arrow

MPE starts getting sms from my phone (I have more than 30.000 and growing each day), but after 2-3 seconds, hangs and crashes.

Sometimes it works. Sometimes after a reboot of my PC (Windows 10), it is better but not always the case. Reboot of Android phone nothing better.

I had an old phone before that, it would sometimes crash but it was rare. But with my new phone, it is like the speed of my phone is so high that MPE can cope with it and crashes.

Anybody has similar problems? Any work around?

Because it's a pain in the xxx. When I'm outside, I send and receive sms. Then when I'm back at home, I update MPE with all those new messages, calls, etc... But most of the time I can't !!

And I just update message/calls/contact. I do nothing more. No images or anything else. Just the basics, updating my sms message in MPE.

- in messages sections, right click on "Received", then I select "refresh"

That is just sms updating, nothing more. But even this simple and basic operation does not work.

Thanks for any help.

Verfasst am: So Jul 21, 2019 19:02

Eric12 hat Folgendes geschrieben:

I have more than 30.000 and growing each day

Stopped reading at this point. No phone is designed to handle that amount of texts. So, the problem is selfmade.

Anmeldedatum: 09.08.2019 Beiträge: 2 Wohnort: Prague

Koelner hat Folgendes geschrieben:

Eric12 hat Folgendes geschrieben:

I have more than 30.000 and growing each day

No phone is designed to handle that amount of texts. So, the problem is selfmade.

Obviously the phone is able to handle it, but probably MyPhoneExplorer is not able to handle it. So problem is not in the phone.

Anmeldedatum: 09.08.2019 Beiträge: 2 Wohnort: Prague

Hello,
I have the same problem, MPE crashing, when downloading sms messages.
I have something more than 5000 messages.
Usually the first attempt of download of messages crashes. When starting MPE again and repeating the download, it is working.
But still it is annoying.
And I have Redmi 4 Note Global with Android 7.0.
Maybe it is some incompatibly between Xiaomi Redmi and MPE?
I am using MPE 1.8.12. On Windows 10 ver. 1809.
Is it enough to write it here or should I write is somewhere else a bug?
5000 messages is not so much and especially now, when it is not possible to delete them using MPE, it is more difficult to reduce this number. I do not know, if this is not possibly only od Redmi phones or generally for all phones. Some time ago it was possible.

Anmeldedatum: 03.12.2018 Beiträge: 4

MPE starts the update, then just stops and crashes after about 1/4 of the messages. Did not happen with version 1.8.11

Anmeldedatum: 21.07.2019 Beiträge: 2

Koelner hat Folgendes geschrieben:

Eric12 hat Folgendes geschrieben:

I have more than 30.000 and growing each day

Stopped reading at this point. No phone is designed to handle that amount of texts. So, the problem is selfmade.

When people talk about a subject they OBVIOUSLY do not understand and write complete stupid things because they know nothing about what they're talking about.

Just some figures:

A sms message is 160 characters long. I have some sms less than that and some much longer but just consider the hypothesis that all my sms are 160 characters long ok?

1 character is 1 octet or 1 byte (or 8 bits).

So 30.000 sms x 160 = 4.800.000 bytes

4.800.000 bytes / 1024 = 4687,5 KBytes

4687,5 KBytes / 1024 = 4,57 MBytes

So in short, 30.000 sms on your smartphone represent the very little tiny space of 4,57 MBytes in your memory Ram phone and same for your Rom to save them permanently.

4,57 MBytes !!!!!!!

Dude, my 8 years smartphone, a ridiculous Alcatel 918-D:

https://www.gsmarena.com/alcatel_ot_918d-4528.php

running Android 2.3.5 (Gingerbread) and with 512MB of storage and the incredible 256MB of ram. And guess what? This poor antic antediluvian device was managing all those 30.000 sms without problem!

So I reassure everyone one of you, I have a real smartphone, much powerful since many years, but this poor Alcatel was enough for managing a specific line I use only with sms, but it was time for an upgrade because some lags, not very fast phone, keyboard screen very tiny to type my sms outside (inside I was using MPE of course to write them).

So I decided to move to a Redmi 7 (not redmi note 7, just redmi 7). It is even overkill to just send and manage sms. 100$ direct import from China, 15 days to Europe. Fantastic upgrade and by the way, very fantastic phone for the price, I also have a Xiaomi Redmi Note 5 and guess what? I hardly see a difference and I bought it 200$ one year ago. Day pictures are beautiful (night pics are not nice, forget that). But I'm out of topic.

Redmi 7:

https://www.kimovil.com/en/where-to-buy-xiaomi-redmi-7-global-32gb

32GB of rom storage and 3GB of ram.

3GB x 1024 = 3072 MBytes.

I remind you my 30.000 sms represent 4,57 MBytes so potentially, and considering 1 GB of ram is constantly used by the system, I could have 2GB only for my SMS program and 30.000 sms.

2GB x 1024 = 2048 MB.

2048 MB / 4,57 MBytes = 448

In others words, I could put in my 2GB ram phone the equivalent of 448 times the size of my current 30.000 sms and my phone would still be able to manage all of them.

30.000 x 448 = 13.440.000 sms !!!

Yes, potentially my phone at the very maximum, could handle in its ram more than 13 millions sms. I guess I will be dead before I reach such figure. Wink

So please people, stop thinking (and give lessons) that your smartphone is incapable of managing 30.000 sms. My 8 years old phone could do it and a 2019 phone couldn't ? Of course your phones can manage that very tiny amount of place sms use. Sms take NO place !!! It is virtually nothing for our nowadays phones!!! Our phones are a computer in our pocket. You can play wonderful and detailed videos games on it, you can view FHD or even 4K videos now on it, without any stutter. And you would be limited by sms? Stop that please.

I remind you people, a video FHD is 1980 x 1024 = 2.027.520 bytes or 1980 KB or 1,93 MB just for one single image. And you have 25 per seconds to put on screen and that your cpu and graphics must handle. And after that you have people telling you that your phone can't handle 30.000 sms, the equivalent of 4,57 MB ????? Please come on !!!

So copy paste my message everywhere you want to tell people they don't need to delete their sms after 250 Wink

No no, even 100.000 is NOTHING.

So of course the problem is NOT my phone. My phone have absolutely no lag, I swipe down in the list, open any group of sms, they appear on screen immediately. No lag I tell you. Again my phone is NOT the problem. My phone does not lag or crash or anything. It is fast as light. Even my old 8 years phone didn't crash with 30.000 sms. The problem comes from MPE !!! And that problem, at least for me, didn't appear since the latest version. I had it already from time to time on my 9 years old phone since many years and even when I was with 4000 sms. For me it is not the amount of sms the problem, when I had 2000 sms or now I have 30.000, on my old phone it was same behaviour. It was rare but every week I had 1 or 2 or 3 crashes when trying to make an update to get all my sms, phone calls, back to MPE. Also, sometimes I received a sms on my old phone, as it is connected on my computer via USB, MPE updates itself. But sometimes for an unknown reason, it crashes after receiving a single and unique sms that someone sent me. I forgot to mention that in my first message but sometimes the crash is not only when you do a full update and transfer ALL your sms back to MPE, no, sometimes just receiving a sms can make MPE crash.

My alcatel was very slow CPU, the update was taking around 45 seconds to transfer all the sms back to my computer/MPE.

Now with my Redmi 7, fortunately the power of the phone CPU is so fast, it takes less than 8-10 seconds (I even find it a bit slow, I thought it would be much faster 1 or 2 seconds). But as soon as I have moved to Redmi 7, it crashes almost every time. Today, thanks God, the update worked. 15 days without any possibility to transfer my sms from my phone to MPE and tonight, don't know why, it worked!

I don't know where the culprit lies.

Summary:

1 - With my Redmi 7, when I try to make an update, it crashes MPE almost every times. With my old 8 years slow phone, update was working 99,99% of time.

2 - sometimes (even with my old very slow phone), just receiving a sms could make MPE crash.

3 - this problem exists for me since 5 years. I was used to it, but since my new phone, it became virtually impossible to do an update. So it is not a problem with latest version, it is something that lies deep into the code of MPE. I have no knowledge of coding, I can't help. But if needed, I can try beta versions.

4 - with my old phone, restarting MPE and updating it to download all sms from my phone would work 100% of the time. Now with much more powerful phone, I can launch the program 15 times, it crashes everytime and impossible to update MPE. I've been 2 weekds without the possibility to make it updating. Crash crash and only crash. And when you launch it, MPE makes almost 10 seconds to be available as it hangs doing I don't know what.

5 - when I receive a sms, since the first time years ago I used MPE, it stalls then show the sms in the list. If I receive 3 sms, it stalls for 1 sms, then show sms, then stalls again, then show 2nd sms, then stalls again and show 3rd sms. Again the problem lies here somewhere. It is NOT normal behaviour, when you receive a sms that MPE stalls and is not available for 5, 6 or even more seconds sometimes. Again my machine is a powerful computer, Intel 6700K quadcore with 64GB ram on it under Windows 10 - 64bits!!! (I hope I will not see a guy that will tell me that our machines are not designed to handle 3 sms at the same time lol Wink

Some parts of the program should be rewritten with new code up to date because again, those stalls, the program hanging just by receiving a sms, when you try to make an update, the program downloads but at the end, stalls again to manage sms (4,57MB in my case!!!!), something is woobly. Even without crash, the program stalls for several seconds. You add to this the crashes, it becomes crazy. Something is absolutely not optimized in the code and should be recoded.

Yes maybe if you have 100 or 200 sms in 10 years, that you receive 1 or 2 sms from your grand'ma to say happy new year and happy birthday, everything is fine for you. But for us it is a pain in the xxx and now the update not working and crashing MPE, it takes the cake.

I find it strange that we are so few to experience this very annoying problem. Do everyone only have 100-500 sms and that is all? I'm sad to ask but anybody tried with success an MPE alternative program? MPE is fantastic, clear, all sms in view, but it becomes difficult to use it in such circumstances. And as the program is free, the author updates it once a year maximum and always stuff I don't need. So I'm afraid this situation will not evolve in the good direction.

Verfasst am: Di Aug 20, 2019 08:25

Eric12 hat Folgendes geschrieben:

I find it strange that we are so few to experience this very annoying problem.

As an original Beta-Tester to the MPE I give you the advice to think about your attitude in this matter.
The MPE is a long lived project and FJ is clearly doing everthing possible to keep the users satisfied. If you´re not happy with that, you´re welcome to write your own piece of software.

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