MyPhoneExplorer has stopped working

[ydrylios]

i use MyPhoneExplorer for at least three months (v1.5.9)
one day the following message showed on my screen:
MyPhoneExplorer has stopped working
windows can check online for a solution to the problem

Problem signature:
Problem Event Name: APPCRASH
Application Name: MyPhoneExplorer.exe
Application Version: 1.6.0.2
Application Timestamp: 46a3375b
Fault Module Name: StackHash_876c
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000096
Exception Offset: 01593470
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1032
Additional Information 1: 876c
Additional Information 2: 9cfc6f5d0e0be8a2c03abd63e2b90d84
Additional Information 3: aab6
Additional Information 4: 80f2080e1375157e241b1fc85ec14153

i don't know what to do
i tried under windows xp compatibility and the same message pops again

thanks in advance for your replies.

[FJ]

Try a reinstall

[ydrylios]

i tried
and i installed a newer version
(sorry for not telling that)
any other suggestions?

[FJ]

Did you deleted the database while uninstalling ?

[ydrylios]

no

[FJ]

Then do it - but export your sms-archive before