Suddenly OBEX Errorcode: 00 - Phone didn't answer, Timeout

Anmeldedatum: 02.04.2015 Beiträge: 5

Everything worked very well until a few days ago, but today, I can no longer sync contacts with outlook. To troubleshoot, I have "repaired" office through Windows Add/Remove Programs, I have uninstalled and reinstalled both the android and windows clients, I have force stopped the android app, cleared its cache and data and reconfigured the contacts to sync to Phone contacts. Have done PC and Phone restarts. Have done a repair of the outlook PST file. None of them have resolved the problem.
I noticed that I can sync calendar, notes, photos, and files just fine. However, when trying to sync the Contacts either using the Blue sync circular button in the desktop client or the blue down arrow in the desktop client they both give the "OBEX Errorcode: 00 - Phone didn't answer, Timeout" while the client is stating "Please wait... Downloading phonebook... Initiating sync...". Contacts, Calendar, and Notes are all set to force sync PC->Phone

Do you have any suggestions on how to troubleshoot or fix this?

Thanks

======Software=======
Android version: 1.0.37
on Samsung Galaxy S5 (ATT: G900A), Android 5.0, Kernel 3.4.0-4432708, build LRX21T.G900AUCU4BOF2, with root

Desktop client version: 1.8.6
on Windows 7 64bit, Outlook 2013 32-bit

======related Log section========
13:48:03.59 [TX]: AT+CBC
13:48:03.72 [RX]: AT+CBC
13:48:03.72 [RX]: +CBC: 0,65
13:48:03.72 [RX]: OK
13:48:03.75 Form_Activate fSync Operation=2
13:48:03.76 [TX]: AT+CPROT=0
13:48:03.77 [RX]: AT+CPROT=0
13:48:03.77 [RX]: CONNECT
13:48:03.77 OBEX Connect: 16384 Bytes Paketgröße, Target: IRMC-SYNC
13:48:03.77 [TX]: 80 00 13 10 00 40 00 46 00 0C 49 52 4D 43 2D 53 59 4E 43
13:48:04.41 [RX]: A0 00 18 10 00 FF FF CB 00 00 00 01 4A 00 0C 49 52 4D 43 2D 53 59 4E 43
13:48:04.41 Connection ID:1
13:48:04.41 Paketgröße: 16384, maximal möglich:65535
13:48:04.41 Ermittle und verarbeite info.log
13:48:04.42 Settimeout: RT=20000 WT=10000
13:48:04.42 OBEX Get: telecom/pb/info.log
13:48:04.42 [TX]: 83 00 33 CB 00 00 00 01 01 00 2B 00 74 00 65 00 6C 00 65 00 63 00 6F 00 6D 00 2F 00 70 00 62 00 2F 00 69 00 6E 00 66 00 6F 00 2E 00 6C 00 6F 00 67 00 00
13:48:05.51 [RX]: A0 00 17 49 00 14 54 6F 74 61 6C 2D 52 65 63 6F 72 64 73 3A 32 31 39
13:48:05.51 ObexGet Fertig, Returncode=A0
13:48:05.51 Info.log:
Total-Records:219
13:48:05.51 Settimeout: RT=90000 WT=10000
13:48:05.51 OBEX Get: telecom/pb/initsync
13:48:05.51 [TX]: 83 00 33 CB 00 00 00 01 01 00 2B 00 74 00 65 00 6C 00 65 00 63 00 6F 00 6D 00 2F 00 70 00 62 00 2F 00 69 00 6E 00 69 00 74 00 73 00 79 00 6E 00 63 00 00
13:49:35.51 [RX]: 00
13:49:35.51 Lesevorgang fehlerhaft! - Systemerror: 0 [The operation completed successfully.]
13:49:35.51 ObexGet Fertig, Returncode=0
13:49:35.51 OBEX Errorcode: 00 - Phone didn't answer, Timeout
13:49:35.51 ErrMsg: OBEX Errorcode: 00 - Phone didn't answer, Timeout
13:49:37.77 OBEX Disconnect
13:49:37.77 Settimeout: RT=10000 WT=10000
13:49:37.77 [TX]: 81 00 08 CB 00 00 00 01
13:49:47.76 [RX]: 00
13:49:47.76 Lesevorgang fehlerhaft! - Systemerror: 0 [The operation completed successfully.]
13:49:47.76 Disconnect answered...
13:49:49.44 Settimeout: RT=3500 WT=800
13:49:49.44 [TX]: AT+CBC
13:49:52.95 Androidsocket wird geschlossen 7
13:49:52.95 Port wurde geschlossen
13:49:53.02 Got Broadcast
13:49:53.02 Try connecting to 192.168.1.101...
13:49:53.14 Connect to Android OK (192.168.1.101)
13:49:53.14 Settimeout: RT=2000 WT=500
13:49:53.14 Settimeout: RT=1500 WT=500
13:49:53.14 [TX]: AT+CGSN
13:49:53.18 [RX]: H
13:49:53.18 [RX]: 20/219 H
13:49:53.18 [RX]: 219/219 H
13:49:53.18 [RX]: 219/219 AT+CGSN
13:49:53.18 [RX]: 354691064801325
13:49:53.18 [RX]: OK
13:49:53.18 Settimeout: RT=15000 WT=1000
13:49:53.18 [TX]: AT+CBC
13:49:53.19 [RX]: AT+CBC
13:49:53.19 [RX]: +CBC: 0,65
13:49:53.19 [RX]: OK
13:49:53.20 [TX]: AT+CSQ
13:49:53.21 [RX]: AT+CSQ
13:49:53.21 [RX]: +CSQ: 99,99
13:49:53.21 [RX]: OK
13:49:53.21 [TX]: AT+CSCS="UTF-8"
13:49:53.22 [RX]: AT+CSCS="UTF-8"
13:49:53.22 [RX]: OK
13:49:53.22 [TX]: AT*ECAM=1
13:49:53.23 [RX]: AT*ECAM=1
13:49:53.23 [RX]: OK
13:50:02.95 Settimeout: RT=3500 WT=800
13:50:02.96 [TX]: AT+CBC
13:50:03.06 [RX]: AT+CBC
13:50:03.06 [RX]: +CBC: 0,65
13:50:03.06 [RX]: OK
13:50:03.07 [TX]: AT+CSQ
13:50:03.07 [RX]: AT+CSQ
13:50:03.07 [RX]: +CSQ: 99,99
13:50:03.08 [RX]: OK
13:50:08.84 Refresh ComDescriptions...
13:50:13.09 [TX]: AT+CBC
13:50:13.19 [RX]: AT+CBC
13:50:13.19 [RX]: +CBC: 0,65
13:50:13.19 [RX]: OK
13:50:13.20 [TX]: AT+CSQ
13:50:13.20 [RX]: AT+CSQ
13:50:13.20 [RX]: +CSQ: 99,99
13:50:13.20 [RX]: OK
13:50:20.66 Device driver info:
13:50:20.66 Devices with ADB Interface:
13:50:20.71 ADB Devices:
13:50:20.71 Portable devices:
13:50:20.71 Unknown devices:

Anmeldedatum: 02.04.2015 Beiträge: 5

It looks like I am having issues with sync of the calendar at this point as well. Not sure what is causing this. Any insight on how to troubleshoot this?

Anmeldedatum: 02.04.2015 Beiträge: 5

I just realized that my phone is showing that the data file for android contacts is over 900MB. I don't know if this was because of some android bug, some samsung bug, or some bug in MyPhone Explorer's sync. Using Android App manager, I cleared the data for Android contacts and restarted the phone. It looks like it is able to sync everything now. Very Happy

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