Run-time error

[roxor]

Hi,

can you help me ? After installation of My phone explorer I'm able to run program, but after a while only this error message appears:

Run-time error '440':

Automation error

***************************
than next message:

Run-time error '372'

Failed to load control 'PhoneBokk' from. Your version of may be outdated. Make sure you are using the version of the control that was provided with your application.

[FJ]

You must have Admin-Rights if you install MyPhoneExplorer

[roxor]

You must have Admin-Rights if you install MyPhoneExplorer

hmmm, my account has domain admin permissions
In computer is login set to administrators , is it enough ?

[FJ]

Hmmm
which OS you have ?
can you post the logfile ?

[roxor]

Hmmm
which OS you have ?
can you post the logfile ?

sorry !

windows xp pro SP2 with all updates
which logfile did you mean ? debug.txt ?

Logdatei MyPhoneExplorer
************************
Programmversion: 1.5.8
Datum: 29. 1. 2007


14:02:32.20 Setting Port: 3
14:02:32.20 Setting Baud: 921600
14:02:32.22 Avaiable Ports: COM1=\Device\Serial0; COM2=\Device\Serial1; COM7=\Device\porte7; COM8=\Device\porte8; COM10=\Device\porte10; COM11=\Device\porte11; COM12=\Device\porte12; COM13=\Device\porte13; COM14=\Device\porte14; COM20=\Device\porte20; COM21=\Device\porte21; COM40=\Device\porte40;

[FJ]

Something went wrong with the installation, did you try a reinstall ? Did you try another PC ?

[roxor]

Something went wrong with the installation, did you try a reinstall ? Did you try another PC ?

I tryed this in work and at home too, on the same os.

Reinstall is only one thing that could help, but after a while this error message appears again. Therefore I have to reinstall on each use.

[FJ]

What you mean with "while" - you start MyPhoneExplorer and then it crashes after some time or does it happen after restart of the PC ?

[roxor]

What you mean with "while" - you start MyPhoneExplorer and then it crashes after some time or does it happen after restart of the PC ?

It's simple, I click on desktop icon after installation. App starts with no problem. Then I shut down app and after a while (cca 2-3 minutes) I run program again, but with those error messages. After that I have to reinstall it and it is working again, but after a while the same error apears.

Restart does not solve this problem ! It happens with or without restart of os.

What is run-time error 440 ?

I have english version of XP with slovak language mui.

[user_deleted]

Hello roxor,

i think you connect your phone with Bluetooth and Toshiba's BT-Stack, right?

There's a problem and known bug with Toshiba's stack in earlier
versions (3.xx). If possible try to update to version 4.x.

In the german FAQ's is a description of this BT fault, but sorry, not yet
in english.

br ...

[edit]
Hi again, just added a little hint in englisch faq's and found another topic about this fault. Please have a look here...

[roxor]

Hello roxor,

i think you connect your phone with Bluetooth and Toshiba's BT-Stack, right?

There's a problem and known bug with Toshiba's stack in earlier
versions (3.xx). If possible try to update to version 4.x.

In the german FAQ's is a description of this BT fault, but sorry, not yet
in english.

br ...

[edit]
Hi again, just added a little hint in englisch faq's and found another topic about this fault. Please have a look here...

Sorry, excuse me I have Sony Erricson K510i with USB data cable and with bluetooth too. With bluetooth my mobile did not work under My phone explorer (cannot find any bluetooth device - connection to the BT USB key was established, and it works under Master mobile), but via USB it works ! Hmmm, I don't think this is problem of cellphone, because this error apears with or without connected cellphone. It seems to be an application error.

I have Epox BT-DG07A+

[Firence]

Jump to English section

[user_deleted]

Sorry,

because of the lots of entrys like

COMx=\Device\portex

in your logfile my tip was directed to the Toshiba-Stack.

Did you ever try the MS-Stack?
Note: MS-Stack has no audio support, but works more stable for serial connections.

Failed to load control 'PhoneBokk' from. Your version of may be outdated. Make sure you are using the version of the control that was provided with your application.

Maybe there's a problem within Windows' systemrecovery, that replaces
controls from MPE with other versions.


br ...

[FJ]

I don't think its a problem with the connection, Mr. Deauvilles Tip with the system-recovery could be possible.