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Verfasst: Mi 25. Mär 2009, 02:58
von Gast
Guest hat geschrieben:Hi!

I just downloaded your program (which I have looked all over the net for - it is a great idea!!) and wanted to ask why my version also keeps crashing.

The problem for me is that I cannot seem to open MPE most of the time; the main window will show up but then the whole thing disappears within 2 seconds. I then get an error message telling me to end the program.

The one time I managed to sync was straight after I installed the program for the first time. But even then it only got through phone contacts before crashing on me. I have since uninstalled/reinstalled several times with no luck!! I am fairly certain it is not a connection problem because I was able to connect phone to PC when the program did not crash. It is kind of frustrating because this is such a fabulous program and would be really useful if it would work!!

Thanks in advance for your help.
Hi,FJ.
First, thank you for your awesome software.
My problem is the same as this Guest mate. The MPE is shortly closed and when i startup it, and give me a 'MyPhoneExplorer has stopped working' error. But at the first several times it's launch ok after i reinstall it.
And my logfile as follow:
----------------------------


Logdatei MyPhoneExplorer
************************
Programmversion: 1.7.2
Datum: 2009/3/25

09:30:31.56 Machine works as Double-Byte-Character-System!
09:30:31.57 Setting Port: 4
09:30:31.57 Setting Baud: 921600
09:30:31.57 Avaiable Ports: COM3=\Device\s115mdm0; COM4=\Device\s115mdm1; COM5=\Device\s115obex0; COM6=\Device\s115mgmt0; COM11=\Device\00000037;
09:30:31.89 frmSplash geladen
09:30:32.65 Hauptfenster wird geladen
09:30:33.02 Sidebar fertig geladen
09:30:33.03 Farbschema wurde gelesen
09:30:33.16 UC SMS wird geladen
09:30:33.25 UC Phonebook wird geladen
09:30:33.32 UC Phonebook fertig geladen
09:30:33.33 UC Calls wird geladen
09:30:33.41 UC Organizer wird geladen
09:30:33.51 DoItemUpdate
09:30:33.55 DoItemUpdate fertig
09:30:33.59 DoItemUpdate
09:30:33.63 DoItemUpdate fertig
09:30:33.69 Organizer initiated
09:30:33.69 Startpage=1
09:30:33.70 Startpage set
09:30:33.70 UC Filebrowser wird geladen
09:30:33.72 UC Filebrowser: Images werden geladen...
09:30:33.72 UC Filebrowser: Icons Haupttoolbar geladen
09:30:33.73 UC Filebrowser: Icons Detailtoolbar geladen
09:30:33.73 UC Filebrowser: Icons PLaylisttoolbar geladen
09:30:33.73 Lade Ordnericon
09:30:33.73 Lade Laufwerkicon
09:30:33.74 Lade sonstige Icons...
09:30:33.74 Lade Treeviewicons...
09:30:33.75 UC Filebrowser: Icons Listview geladen
09:30:33.75 UC Filebrowser: Sprachdaten werden geladen...
09:30:33.78 Winpreview exists=True
09:30:33.81 UC Filebrowser fertig geladen
09:30:33.82 UC Notes wird geladen
09:30:33.83 UC Calls wird geladen
09:30:33.95 Setting Lastuser: Sony Ericsson K750 [355705010198468]
09:30:33.96 Lade Userdatenbank: Sony Ericsson K750 [355705010198468]
09:30:33.96 GMT Einstellungen geladen
09:30:33.97 InfoSMS geladen
09:30:34.16 Kontakte geladen
09:30:34.18 DoItemUpdate
09:30:34.23 DoItemUpdate fertig
09:30:34.24 Organizer geladen
09:30:34.24 Notizen geladen
09:30:34.25 Load SMS Data...
09:30:34.25 SMS - Datenbank wird geladen...
09:30:34.27 SMS Laden - Readfile: 0 Split: 0 Parse: 32 HandleMultiSMS: 0 Nachrichten: 195
--------------------------------------------------------------------------
FJ hat geschrieben:MyPhoneExplorer has problems to run on computers which work in DBCS-Mode. You could disable the DBCS-Mode if you set the system-charset to English (not China).
I found you say this in another post. Should i try to do this? I dont know how to disable the DBCS-Mode. Can u tell me how to do this for details?

very thanks!

Verfasst: Mi 25. Mär 2009, 13:01
von FJ
09:30:31.56 Machine works as Double-Byte-Character-System!
The DBCS-Mode is also the problem on your PC. You can change this settings in control panel->regional settings. change the system-chrset to english (PC-Restart is needed)

crashing like never

Verfasst: Di 21. Apr 2009, 09:23
von CR
Hi! Thanks for all the work and this great software!
A few days ago it started crashing... At the beginning when I tried to sync any mms, but today it just crashed just trying to open it...
A had the 1.7 installed, and after the crashing, installed the new version and it's the same...
I have a W610 and I use Vista.

Debug.txt

Verfasst: Di 21. Apr 2009, 09:27
von CR
Sorry I meant SMS, when I sync SMS.
And here goes the log...


Logdatei MyPhoneExplorer
************************
Programmversion: 1.7.2
Datum: 21/04/2009

02:25:17.53 Setting Port: 8
02:25:17.53 Setting Baud: 921600
02:25:17.53 Avaiable Ports: COM3=\Device\AgereModem5; COM8=\Device\s116mdm0; COM9=\Device\s116mdm1; COM10=\Device\s116obex0; COM11=\Device\s116mgmt0;
02:25:18.96 frmSplash geladen
02:25:19.90 Hauptfenster wird geladen
02:25:20.50 Sidebar fertig geladen
02:25:20.51 Farbschema wurde gelesen
02:25:20.74 UC SMS wird geladen
02:25:20.83 UC Phonebook wird geladen
02:25:20.89 UC Phonebook fertig geladen
02:25:20.90 UC Calls wird geladen
02:25:21.05 UC Organizer wird geladen
02:25:21.22 DoItemUpdate
02:25:21.33 DoItemUpdate fertig
02:25:21.42 DoItemUpdate
02:25:21.48 DoItemUpdate fertig
02:25:21.57 Organizer initiated
02:25:21.57 Startpage=1
02:25:21.59 Startpage set
02:25:21.59 UC Filebrowser wird geladen
02:25:21.60 UC Filebrowser: Images werden geladen...
02:25:21.61 UC Filebrowser: Icons Haupttoolbar geladen
02:25:21.62 UC Filebrowser: Icons Detailtoolbar geladen
02:25:21.62 UC Filebrowser: Icons PLaylisttoolbar geladen
02:25:21.62 Lade Ordnericon
02:25:21.62 Lade Laufwerkicon
02:25:21.63 Lade sonstige Icons...
02:25:21.63 Lade Treeviewicons...
02:25:21.63 UC Filebrowser: Icons Listview geladen
02:25:21.63 UC Filebrowser: Sprachdaten werden geladen...
02:25:21.66 Winpreview exists=True
02:25:21.71 UC Filebrowser fertig geladen
02:25:21.73 UC Notes wird geladen
02:25:21.78 UC Calls wird geladen
02:25:21.85 Setting Lastuser: Sony Ericsson W610 [357154016139275]
02:25:21.86 Lade Userdatenbank: Sony Ericsson W610 [357154016139275]
02:25:21.86 GMT Einstellungen geladen
02:25:21.86 InfoSMS geladen
02:25:23.01 Kontakte geladen
02:25:23.24 DoItemUpdate
02:25:23.40 DoItemUpdate fertig
02:25:23.67 Organizer geladen
02:25:23.70 Notizen geladen
02:25:23.70 Load SMS Data...
02:25:23.71 SMS - Datenbank wird geladen...
02:25:24.40 SMS Laden - Readfile: 16 Split: 0 Parse: 670 HandleMultiSMS: 16 Nachrichten: 1010
02:25:27.26 SMS Archiv laden - Parse: 2855

Verfasst: Di 21. Apr 2009, 10:28
von FJ
It seems that there is really a bug in MyPhoneExplorer - can you contact me via ICQ ?

ICQ???

Verfasst: Di 21. Apr 2009, 17:21
von CR
Yeah no problem! How can I we do it?

Verfasst: Di 21. Apr 2009, 21:15
von FJ
please contact me via icq
by the way - how many messages you had in the archive ?

Verfasst: Mi 22. Apr 2009, 08:12
von CR
I already sent you a message by icq.
And I think there must be thousands, maybe 20 or 30... Why? there was a limit?

CPU resources

Verfasst: Mi 22. Apr 2009, 08:27
von CR
And also when it tries to start takes a lot of resources from the CPU (40-50) and around 50.000 K. Don't know if you can decipher that...

Verfasst: Mi 22. Apr 2009, 21:43
von FJ
The theoretically limit is something about 32.700 items (integer overflow). But normally MPE will crash also on writing 32.700 items. So i don't think that its possible to have too much messages in the archive-file.

Could you send me the file %appdata%\MyPhoneExplorer\<profilefolder>\SMSArchive.dat zipped via email so i can take a look at it ?

If yoou want just to use MPE again then you could move this file to another location but this does not fix the original probglem.

SMSArchive.dat from MPE crashed

Verfasst: Do 23. Apr 2009, 03:46
von CR
I sent you the archive.
I took it away from the folder, and now it's working again, but will I lose any data...?

Verfasst: Do 23. Apr 2009, 06:06
von FJ
I don't think so. The data are still here - i have only to check out why MPE crashes.

Verfasst: So 26. Apr 2009, 11:56
von FJ
Thank you for your trust, i tried to load your Archive-File into MyPhoneExplorer. You had more messages in the archive than the known limit of 32.700.

I removed now this limitation and i hope it works cause there were alot of changes need to removing this limit. Please use the beta until the next release: http://www.fjsoft.at/files/MyPhoneExplo ... Update.exe

Anyway: Its really strongly recommened to reduce the size of your messagearchive cause this makes MyPhoneExplorer very slow.

Verfasst: Mo 27. Apr 2009, 18:38
von CR
Any luck????

Verfasst: Mo 27. Apr 2009, 18:40
von FJ
Yes - as i wrote above:
- download and install the beta
- copy the SMSArchive.dat file back to its original location
- start MyPhoneExplorer and enjoy using it ;-)

ALL RIGHT!!!

Verfasst: Mo 27. Apr 2009, 18:41
von CR
Au contraire, Thanks to you!!!!! I'm gonna try it now. Thanks for your time and effort! ANd yes, I'll reduce the quantity.

Done

Verfasst: Mo 27. Apr 2009, 19:06
von CR
Tested and working flawlessly!
Thank you!

Verfasst: Di 26. Mai 2009, 23:13
von Gast
I have similar problem with "Failed to get I.P. address" :(
Yesterday everything worked just fine, but today I wasn't able to connect my phone even once.
Windows XP, SE G700, PC suite 1.5.8, MyPhoneExplorer 1.7.2
This was the only way I could copy files to and from my phone, now it's impossible :(

Logdatei MyPhoneExplorer
************************
Programmversion: 1.7.2
Datum: 2009.05.27.

01:10:18.06 Setting Port: 3
01:10:18.06 Setting Baud: 921600
01:10:18.06 Avaiable Ports: COM1=\Device\Serial0; COM2=\Device\Serial1; COM3=\Device\zebrmdm0; COM4=\Device\zebrmdm1; COM5=\Device\zebrsce0;
01:10:18.57 frmSplash geladen
01:10:19.10 Hauptfenster wird geladen
01:10:19.32 Sidebar fertig geladen
01:10:19.33 Farbschema wurde gelesen
01:10:19.42 UC SMS wird geladen
01:10:19.50 UC Phonebook wird geladen
01:10:19.56 UC Phonebook fertig geladen
01:10:19.56 UC Calls wird geladen
01:10:19.70 UC Organizer wird geladen
01:10:19.83 DoItemUpdate
01:10:19.88 DoItemUpdate fertig
01:10:19.91 DoItemUpdate
01:10:19.94 DoItemUpdate fertig
01:10:19.99 Organizer initiated
01:10:19.99 Startpage=1
01:10:20.00 Startpage set
01:10:20.00 UC Filebrowser wird geladen
01:10:20.02 UC Filebrowser: Images werden geladen...
01:10:20.03 UC Filebrowser: Icons Haupttoolbar geladen
01:10:20.03 UC Filebrowser: Icons Detailtoolbar geladen
01:10:20.04 UC Filebrowser: Icons PLaylisttoolbar geladen
01:10:20.04 Lade Ordnericon
01:10:20.04 Lade Laufwerkicon
01:10:20.04 Lade sonstige Icons...
01:10:20.04 Lade Treeviewicons...
01:10:20.05 UC Filebrowser: Icons Listview geladen
01:10:20.05 UC Filebrowser: Sprachdaten werden geladen...
01:10:20.07 Winpreview exists=True
01:10:20.09 UC Filebrowser fertig geladen
01:10:20.10 UC Notes wird geladen
01:10:20.11 UC Calls wird geladen
01:10:20.21 Setting Lastuser: Sony Ericsson G700 [353887021727949]
01:10:20.21 Lade Userdatenbank: Sony Ericsson G700 [353887021727949]
01:10:20.21 GMT Einstellungen geladen
01:10:20.22 InfoSMS geladen
01:10:20.45 Kontakte geladen
01:10:20.47 DoItemUpdate
01:10:20.50 DoItemUpdate fertig
01:10:20.51 Organizer geladen
01:10:20.51 Notizen geladen
01:10:20.51 Load SMS Data...
01:10:20.55 RefreshList (Archive): Addrows=0 Sort=0 MenuUpdate=0 Redraw=0
01:10:20.55 SMS Data Loaded...
01:10:20.55 SMS geladen
01:10:20.66 Anrufe geladen
01:10:20.78 Hauptfenster fertig geladen
01:10:23.00 Avaiable Ports: COM1=\Device\Serial0; COM2=\Device\Serial1; COM3=\Device\zebrmdm0; COM4=\Device\zebrmdm1; COM5=\Device\zebrsce0;
01:10:23.00 Neue COM-Bibliothek wird verwendet
01:10:23.00 SPort Properties set, opening Port...
01:10:23.02 After OpenPort
01:10:23.02 Settimeout: RT=2000 WT=200
01:10:23.52 Port 3 wurde geoffnet !
01:10:23.53 [TX]: AT+CGSN
01:10:23.60 [RX]: AT+CGSN

01:10:23.60 [RX]: 353887021727949
01:10:23.62 [RX]: OK
01:10:23.62 Settimeout: RT=15000 WT=1000
01:10:23.63 [TX]: ATI
01:10:23.64 [RX]: ATI

01:10:23.64 [RX]: Sony Ericsson G700
01:10:23.64 [RX]: OK
01:10:23.65 [TX]: AT+CSCS="UTF-8"
01:10:23.66 [RX]: AT+CSCS="UTF-8"

01:10:23.66 [RX]: OK
01:10:23.67 [TX]: ATI3
01:10:23.68 [RX]: ATI3

01:10:23.68 [RX]: Sony Ericsson USB WMC Modem
01:10:23.68 [RX]: OK
01:10:23.69 [TX]: AT+CNMI=2,1,0,1
01:10:23.75 [RX]: AT+CNMI=2,1,0,1

01:10:23.75 [RX]: OK
01:10:23.75 [TX]: AT*ECAM=1
01:10:23.81 [RX]: AT*ECAM=1

01:10:23.81 [RX]: OK
01:10:23.82 [TX]: AT+CBC
01:10:23.87 [RX]: AT+CBC

01:10:23.87 [RX]: +CBC: 1, 57
01:10:23.88 [RX]: OK
01:10:23.89 [TX]: AT+CSQ
01:10:23.94 [RX]: AT+CSQ

01:10:23.94 [RX]: +CSQ: 19,99
01:10:23.96 [RX]: OK
01:10:23.96 Alle Verbindungsaktionen beendet
01:10:23.97 Suche Memorystick: C:\ D:\ E:\ F:\ H:\ K:\
01:10:23.97 Suche abgeschlossen:
01:10:24.06 ErrMsg: SCOM Error: -2147024809 Failed to get I.P. address for requested service
01:10:25.26 ErrMsg: SCOM Error: -2147024809 Failed to get I.P. address for requested service
01:10:25.64 ErrMsg: The file list could not be loaded!

Verfasst: Mi 27. Mai 2009, 06:09
von FJ
Yo are posting in the wrong forum, its not a similar problem. Maybe a firewall blocks the connection to your phone. Is there anything you changed in your system since yesterday ?

Verfasst: Mi 27. Mai 2009, 14:10
von Gast
Well, I'm sorry for posting in the wrong topic...
No, I didn't change anything. Yesterday after multiple phone and pc restarts it finally connected, however, again the same problem - SCOM error :( Stupid user-non-friendly SE :evil: