Crash on backup in Windows 8

Anmeldedatum: 26.07.2012 Beiträge: 15 Wohnort: Australia

I don't know if it helps, but the the Windows Event Viewer reports:

Faulting application name: MyPhoneExplorer.exe, version: 1.8.0.5, time stamp: 0x5224f76d
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16408, time stamp: 0x523d4548
Exception code: 0xc000008f
Fault offset: 0x00012eec
Faulting process ID: 0x29c4
Faulting application start time: 0x01cf0e10305c5c1c
Faulting application path: C:\Program Files (x86)\MyPhoneExplorer\MyPhoneExplorer.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report ID: 778902f9-7a03-11e3-826b-bc5ff4ca8798
Faulting package full name:
Faulting package-relative application ID:

Anmeldedatum: 26.07.2012 Beiträge: 15 Wohnort: Australia

Koelner hat Folgendes geschrieben:

Here we have to wait for FJ.

Do I need to do anything to draw it to his attention?

Verfasst am: So Jan 19, 2014 13:16

Please install the current beta: http://www.fjsoft.at/files/MyPhoneExplorer_DebugUpdate.exe

If the problem still exists then please send me the whole logfile via email directly after the crash (Start-Run-%appdata%\MyPhoneExplorer\Debug.txt). Don't forget to attach a link to this thread in your email.

Anmeldedatum: 26.07.2012 Beiträge: 15 Wohnort: Australia

FJ hat Folgendes geschrieben:

Please install the current beta: http://www.fjsoft.at/files/MyPhoneExplorer_DebugUpdate.exe

If the problem still exists then please send me the whole logfile via email

Installed and debug file sent.

ETD: In case it wasn't clear, the beta version still had the same bug.

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