Unexpected crash after selecting a backup

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vodoomoth
Beiträge: 75
Registriert: Fr 13. Jan 2012, 11:00

Unexpected crash after selecting a backup

Beitrag von vodoomoth »

Hi all,

I am experiencing a weird thing with the PC client of MPE.

Earlier tonight, I was changing my ROM so I took a full backup (including apps) with MPE.

I installed the new ROM (CyanogenMod 7.2 – the old ROM was CM 7.1) and installed MPE Android client from the market. I paired the phone with the laptop again so that I could use the Bluetooth connection.

On to restoring what I had backed up a few hours earlier. When I click Extras>Restore backup and select the .mpb file, MPE just closes in my face: all windows close and the process disappears from the Task Manager. I guess there's a silent uncaught exception somewhere.

Here are the last lines in the log file
23:56:39.16 [TX]: AT+CSQ
23:56:40.09 [RX]: AT+CSQ
23:56:40.09 [RX]: +CSQ: 13,99
23:56:40.09 [RX]: OK
23:56:44.51 Opening backup: D:\Data\HTC Desire\Backup\Backup HTC Desire - 2013-03-31.mpb
23:56:44.72 Phonebook imported: 260 items
How can I know where the problem is? Thanks.

[EDIT]
I hadn't said it but of course, I returned to CM 7.1.

I have taken another full backup but without the apps this time: same problem. But when I select one of three older backups (from 2012-05 to 2012-06), I can actually get to the Restore Backup dialog where there is that red and white lifebuoy.

What these three backups have in common is that their "Anrufliste" (is that the call list?) is grayed and unticked.

So I took another backup without ticking "Anrufliste" and I also get to the Restore Backup dialog! So the problem is with the call list!

FJ, could you please deactivate any controls that are performed there in case there are any? The call list is very important to me. Thank you.

[/EDIT]
Kanitfastan
Beiträge: 443
Registriert: Di 30. Okt 2012, 22:09

Beitrag von Kanitfastan »

The best description, I ever read! Chapeau!
Help will be available only from FJ - I think.
PS: Enclose all the version numbers.
Zuletzt geändert von Kanitfastan am Mo 24. Jun 2013, 00:18, insgesamt 1-mal geändert.
FJ
Site Admin
Beiträge: 32106
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol
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Beitrag von FJ »

The backup option for call list is only available in the beta-Version, not in the official version. The checkbox is grayed cause there are no call list items in the backupfile.

Cause your initial issue: Seems to be a bug in the software. Please send me the backupfile zipped via email with a link to this thread so i can try to reproduce the issue on my PC:
Ich bitte um Verständnis daß ich aufgrund des hohen Aufkommens im Forum und meines zeitlichen Rahmens nichtmehr jeden Thread im Forum persönlich lesen bzw. beantworten kann.

Bitte benutzt auch die Forum-Suche bzw. die FAQ
Gpsboy2
Beiträge: 29
Registriert: Mo 8. Sep 2008, 00:08
Wohnort: Invercargill, New Zealand

Beitrag von Gpsboy2 »

FJ,

I have just discovered this issue with my last six months of backup files where I must have had the Call Log option ticked in the beta version.

Is there a way to edit my backup files to allow the other data to be restored?

Now running:
MPE 1.8.4 Nightly 22/6/13
MPE Client 1.0.24
Xperia Arc LT15i Android 4.0.4
Win XP SP3
FJ
Site Admin
Beiträge: 32106
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol
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Beitrag von FJ »

There was a bug in MyPhoneExplorer when the backup was created. I can fix the issue if you send me the backupfile (inbetween the bug is fixed in the latest beta)
Ich bitte um Verständnis daß ich aufgrund des hohen Aufkommens im Forum und meines zeitlichen Rahmens nichtmehr jeden Thread im Forum persönlich lesen bzw. beantworten kann.

Bitte benutzt auch die Forum-Suche bzw. die FAQ
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