Failed to obtain the IP-address of the phone

Anmeldedatum: 10.02.2013 Beiträge: 12

Hello MPE 1.8.2 no longer connects to my newest Galaxy S3.

I get an error message:
Connection could not be established: Failed to obtain the IP-address of the phone.

I've tried connecting with firewall & antivirus disabled.
I can't upgrade to MPE 1.8.4. I do not see any way to opt out of the adware.
Please help.
Thanks In Advance

Here is the log file:

Logdatei MyPhoneExplorer
************************
Programmversion: 1.8.2
Datum: 2/25/2013

16:18:32.78 Setting Port: 999
16:18:32.78 Setting Baud: 115200
16:18:32.88 Avaiable Ports: COM1=\Device\Serial0; COM3=\Device\PTSerial0;
16:18:32.93 Main Load frmSplash
16:18:33.57 Load frmSplash...
16:18:33.57 Show splash...
16:18:33.63 frmSplash geladen
16:18:37.59 Hauptfenster wird geladen
16:18:39.96 Sidebar fertig geladen
16:18:40.70 UC SMS wird geladen
16:18:41.40 UC Phonebook wird geladen
16:18:41.63 UC Phonebook fertig geladen
16:18:41.63 UC Calls wird geladen
16:18:41.68 UC Organizer wird geladen
16:18:42.09 Organizer initiated
16:18:42.13 Startpage=1
16:18:42.23 UC Filebrowser wird geladen
16:18:42.48 UC Filebrowser fertig geladen
16:18:42.51 UC AppBrowser wird geladen
16:18:42.60 UC Notes wird geladen
16:18:42.60 UC Calls wird geladen
16:18:42.90 Setting Lastuser:
16:18:43.07 Lade Userdatenbank:
16:18:43.09 Kontakte geladen
16:18:43.12 Anrufe geladen
16:18:43.13 Organizer geladen
16:18:43.17 Notizen geladen
16:18:43.17 SMS geladen
16:18:44.90 Hauptfenster fertig geladen
16:18:45.38 Downloader: RC=6 BytesMax=5 URL=http://www.fjsoft.at/myphoneexplorer/version.txt
16:18:50.81 Broadcaster started
16:18:50.81 Sending broadcast
16:18:51.31 Sending broadcast
16:18:51.81 Sending broadcast
16:18:52.73 bOpened=False
16:18:52.75 Failed to obtain the IP-address of the phone
16:18:52.75 Refresh ComDescriptions...
16:18:52.85 PORT: COM1 Enumerator=ACPI Displayed=Communications Port InstanceID=ACPI\PNP0501\1
16:18:52.98 MODEM: COM3 Enumerator=PCI Displayed=56HP-PCT FriendlyName=56HP-PCT InstanceID=PCI\VEN_134D&DEV_7891&SUBSYS_0001134D&REV_02\4&BB29FA6&0&08F0
16:18:52.98 ErrMsg: Connection to phone could not be established:
Failed to obtain the IP-address of the phone
16:22:46.40 Refresh ComDescriptions...
16:22:46.51 PORT: COM1 Enumerator=ACPI Displayed=Communications Port InstanceID=ACPI\PNP0501\1
16:22:46.62 MODEM: COM3 Enumerator=PCI Displayed=56HP-PCT FriendlyName=56HP-PCT InstanceID=PCI\VEN_134D&DEV_7891&SUBSYS_0001134D&REV_02\4&BB29FA6&0&08F0
16:22:47.71 StickyNotesPath=H:\WINDOWS\Sysnative\StikyNot.exe FileExists=False

Verfasst am: Di Feb 26, 2013 01:23

Tried resetting your router?

Anmeldedatum: 10.02.2013 Beiträge: 12

Thanks,

But the router does not seem to be the culprit.
I get the same error message when I try to connect with USB.

I've tried uninstalling & reinstalling MPE.
I've tried resetting the phone to factory settings,
installing MPE client, & still get the same error.

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31906 Wohnort: Tirol

Restart your router!
For the issue with USB please post the logfile.

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