crashing

Anmeldedatum: 18.03.2010 Beiträge: 27 Wohnort: isle of wight

hi can any one help have been useing the program for some time now but just latly it has been crashing a lot and today will not run at all brings up the page as normale looks for phone then goes off ? have uninstalled it and reinstalled it but still will not run any one got any idea's as to why this is happening now ??

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31928 Wohnort: Tirol

Please post the logfile after it did crash (Start-Run-%appdata%\myPhoneExplorer\Debug.txt-OK)

Anmeldedatum: 18.03.2010 Beiträge: 27 Wohnort: isle of wight

Logdatei MyPhoneExplorer
************************
Programmversion: 1.8.1
Datum: 07/03/2012

08:03:21.12 Setting Port: 999
08:03:21.12 Setting Baud: 921600
08:03:21.28 Avaiable Ports: COM1=\Device\Serial0; COM47=\Device\BthModem0; COM48=\Device\BthModem1;
08:03:21.29 Main Load frmSplash
08:03:21.84 Load frmSplash...
08:03:21.84 Show splash...
08:03:21.87 frmSplash geladen
08:03:24.96 Hauptfenster wird geladen
08:03:26.06 Sidebar fertig geladen
08:03:28.48 UC SMS wird geladen
08:03:31.17 UC Phonebook wird geladen
08:03:31.53 UC Phonebook fertig geladen
08:03:31.53 UC Calls wird geladen
08:03:31.59 UC Organizer wird geladen
08:03:32.65 Organizer initiated
08:03:32.70 Startpage=3
08:03:32.85 UC Filebrowser wird geladen
08:03:33.60 UC Filebrowser fertig geladen
08:03:33.60 UC AppBrowser wird geladen
08:03:33.62 UC Notes wird geladen
08:03:33.75 UC Calls wird geladen
08:03:38.26 Broadcaster started
08:03:38.26 Sending broadcast
08:03:38.76 Sending broadcast
08:03:39.26 Sending broadcast
08:03:40.04 Closing Broadcaster
08:03:40.04 RunADBCommand: start-server
08:03:46.73 ADB CommandResponse: * daemon not running. starting it now on port 5037 *
* daemon started successfully *
08:03:46.73 RunADBCommand: devices
08:03:47.62 ADB CommandResponse: List of devices attached
08:03:47.62 Run DeviceTracker
08:03:47.73 Init Tracker
08:03:47.73 Device Tracker Message: OKAY0000
08:03:47.73 Avaiable Ports: COM1=\Device\Serial0; COM47=\Device\BthModem0; COM48=\Device\BthModem1;
08:03:47.73 Neue COM-Bibliothek wird verwendet
08:03:47.73 SPort Properties set, opening COM1
08:03:47.75 After OpenPort
08:03:47.75 Settimeout: RT=2000 WT=500
08:03:48.25 Port 1 wurde geöffnet !
08:03:48.29 bOpened=True
08:03:48.34 [TX]: AT+CGSN
08:03:50.34 Got no Model, close port
08:03:50.34 Port 1 wird geschlossen
08:03:50.51 Port wurde geschlossen
08:03:50.51 Phone could not be identified
08:03:50.54 Refresh ComDescriptions...
08:03:50.70 PORT: COM1 Enumerator=ACPI Displayed=Communications Port InstanceID=ACPI\PNP0501\1
08:03:50.71 PORT: COM47 Enumerator=BTHENUM Displayed='Satio' Bluetooth-Port InstanceID=BTHENUM\{00001101-0000-1000-8000-00805F9B34FB}_VID&00010001_PID&001E\A&172648DD&0&2421AB126FCF_C00000010
08:03:50.85 MODEM: COM48 Enumerator=BTHENUM Displayed='Satio' Bluetooth-Modem FriendlyName=Standard Modem over Bluetooth link #3 InstanceID=BTHENUM\{00001103-0000-1000-8000-00805F9B34FB}_VID&00010001_PID&001E\A&172648DD&0&2421AB126FCF_C00000010
08:03:50.85 ErrMsg (Silent): Connection to phone could not be established:
Phone could not be identified
08:03:51.21 Setting Lastuser: Sony Ericsson LT18i [358506040781811]
08:03:51.35 Lade Userdatenbank: Sony Ericsson LT18i [358506040781811]
08:03:52.81 LoadDatafile: Phonebook.dat(19260 Bytes)
08:03:53.12 Kontakte geladen
08:03:53.25 LoadDatafile: Calls.dat(21264 Bytes)
08:03:53.28 Anrufe geladen
08:03:53.50 LoadDatafile: Organizer.dat(17292 Bytes)
08:03:53.57 DoItemUpdate
08:03:53.70 DoItemUpdate fertig
08:03:53.78 Organizer geladen
08:03:53.78 Notizen geladen
08:03:53.78 Load SMS Data...
08:03:54.10 LoadDatafile: SMS.dat(564417 Bytes)
08:03:54.10 SMS - Datenbank wird geladen...

Anmeldedatum: 18.03.2010 Beiträge: 27 Wohnort: isle of wight

Hi thank you for your reply i am still running windows XP and the phone I now use is the Ark S but saying that it is not getting as far as the phone .I get the page up as far as it goes to look for usb port then it goes off screen the next thing i get is to send error report to microsoft as it has failed .
I have uninstalled it sevral times and put it back on with the same result .
The only thing I do tell it to do is keep phone dater as there are a number of texts and phone numbers that i want to keep .
The program has been solid untill the last few months then it would crash about 1 or 2 times a day but then it was just a case rerunning it
Thank's gordon

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31928 Wohnort: Tirol

I just tested your SMS.dat-File on my PC and it was loaded without problems. I just saw you are using v1.8.1

Please update to MyPhoneExplorer 1.8.2

Anmeldedatum: 18.03.2010 Beiträge: 27 Wohnort: isle of wight

Hi i just down loaded the new program and loaded it and the same thing happens ? it get's as far as looking for phone then goes off screen and i get error do I want to send report .
i must be doing some thing wrong??? do i have to uninstall the older program first ? if so how can i keep saved text's every thing else I have backed up .
Gord

Verfasst am: Mi Apr 11, 2012 00:09

Please post the logfile again with installed 1.8.2

Verfasst am: Di Apr 24, 2012 21:32

Logdatei MyPhoneExplorer
************************
Programmversion: 1.8.2
Datum: 10/04/2012

10:27:48.12 Setting Port: 999
10:27:48.12 Setting Baud: 921600
10:27:48.13 Avaiable Ports: COM1=\Device\Serial0; COM47=\Device\BthModem1; COM48=\Device\BthModem2; COM49=\Device\BthModem0;
10:27:48.17 Main Load frmSplash
10:27:48.26 Load frmSplash...
10:27:48.28 Show splash...
10:27:48.31 frmSplash geladen
10:27:49.23 Hauptfenster wird geladen
10:27:49.62 Sidebar fertig geladen
10:27:49.82 UC SMS wird geladen
10:27:49.93 UC Phonebook wird geladen
10:27:49.96 UC Phonebook fertig geladen
10:27:49.96 UC Calls wird geladen
10:27:50.00 UC Organizer wird geladen
10:27:50.12 Organizer initiated
10:27:50.15 Startpage=3
10:27:50.18 UC Filebrowser wird geladen
10:27:50.25 UC Filebrowser fertig geladen
10:27:50.26 UC AppBrowser wird geladen
10:27:50.29 UC Notes wird geladen
10:27:50.31 UC Calls wird geladen
10:27:50.75 Broadcaster started
10:27:50.75 Sending broadcast
10:27:51.25 Sending broadcast
10:27:51.75 Sending broadcast
10:27:52.56 Closing Broadcaster
10:27:52.56 RunADBCommand: start-server
10:27:57.00 ADB CommandResponse: * daemon not running. starting it now on port 5037 *
* daemon started successfully *
10:27:57.00 RunADBCommand: devices
10:27:57.15 ADB CommandResponse: List of devices attached
10:27:57.15 Run DeviceTracker
10:27:57.23 Init Tracker
10:27:57.25 Device Tracker Message: OKAY0000
10:27:57.25 Avaiable Ports: COM1=\Device\Serial0; COM47=\Device\BthModem1; COM48=\Device\BthModem2; COM49=\Device\BthModem0;
10:27:57.25 Neue COM-Bibliothek wird verwendet
10:27:57.25 SPort Properties set, opening COM1
10:27:57.26 After OpenPort
10:27:57.26 Settimeout: RT=2000 WT=500
10:27:57.76 Port 1 wurde geöffnet !
10:27:57.76 bOpened=True
10:27:57.76 [TX]: AT+CGSN
10:27:59.76 Got no Model, close port
10:27:59.76 Port 1 wird geschlossen
10:27:59.93 Port wurde geschlossen
10:27:59.93 Phone could not be identified
10:27:59.93 Refresh ComDescriptions...
10:28:00.09 PORT: COM1 Enumerator=ACPI Displayed=Communications Port InstanceID=ACPI\PNP0501\1
10:28:00.13 PORT: COM47 Enumerator=BTHENUM Displayed='Satio' Bluetooth-Port InstanceID=BTHENUM\{00001101-0000-1000-8000-00805F9B34FB}_VID&00010001_PID&001E\A&172648DD&0&2421AB126FCF_C00000010
10:28:00.13 PORT: COM49 Enumerator=BTHENUM Displayed='LT18' Bluetooth-Port InstanceID=BTHENUM\{00001101-0000-1000-8000-00805F9B34FB}_VID&0002000A_PID&0000\A&172648DD&0&8400D287510C_C00000001
10:28:00.28 MODEM: COM48 Enumerator=BTHENUM Displayed=Standard Modem over Bluetooth link #3 FriendlyName=Standard Modem over Bluetooth link #3 InstanceID=BTHENUM\{00001103-0000-1000-8000-00805F9B34FB}_VID&00010001_PID&001E\A&172648DD&0&2421AB126FCF_C00000010
10:28:00.28 ErrMsg (Silent): Connection to phone could not be established:
Phone could not be identified
10:28:00.34 Setting Lastuser: Sony Ericsson LT18i [358506040781811]
10:28:00.34 Lade Userdatenbank: Sony Ericsson LT18i [358506040781811]
10:28:00.60 LoadDatafile: Phonebook.dat(19260 Bytes)
10:28:00.71 Kontakte geladen
10:28:00.81 LoadDatafile: Calls.dat(21264 Bytes)
10:28:01.00 Anrufe geladen
10:28:01.15 LoadDatafile: Organizer.dat(17292 Bytes)
10:28:01.23 Organizer geladen
10:28:01.25 Notizen geladen
10:28:01.25 Load SMS Data...
10:28:01.35 LoadDatafile: SMS.dat(564417 Bytes)
10:28:01.35 SMS - Datenbank wird geladen...

Verfasst am: So Apr 29, 2012 21:22

Very strange, and it works again if you delete the SMS.dat-File ?

Verfasst am: So Apr 29, 2012 21:33

I have not deleted the SMS dat file
Can you tell me how to do this ? As do not mind loosing the SMS files it is the text's I need
Gordon

Verfasst am: So Apr 29, 2012 22:21

You did send me aleady the SMS.dat file so i think you know where it is located. And its not needed to delete the file, just rename it.

Verfasst am: So Apr 29, 2012 23:16

I just went in and deleted all the SMS files I could find and it still crashed on boot up ? This is the log file

Logdatei MyPhoneExplorer
************************
Programmversion: 1.8.2
Datum: 29/04/2012

22:11:11.70 Setting Port: 999
22:11:11.70 Setting Baud: 921600
22:11:11.70 Avaiable Ports: COM1=\Device\Serial0; COM47=\Device\BthModem1; COM48=\Device\BthModem2; COM49=\Device\BthModem0;
22:11:11.70 Main Load frmSplash
22:11:11.71 Load frmSplash...
22:11:11.71 Show splash...
22:11:11.73 frmSplash geladen
22:11:12.29 Hauptfenster wird geladen
22:11:12.57 Sidebar fertig geladen
22:11:12.68 UC SMS wird geladen
22:11:12.75 UC Phonebook wird geladen
22:11:12.78 UC Phonebook fertig geladen
22:11:12.78 UC Calls wird geladen
22:11:12.81 UC Organizer wird geladen
22:11:12.92 Organizer initiated
22:11:12.93 Startpage=3
22:11:12.95 UC Filebrowser wird geladen
22:11:13.01 UC Filebrowser fertig geladen
22:11:13.01 UC AppBrowser wird geladen
22:11:13.03 UC Notes wird geladen
22:11:13.04 UC Calls wird geladen
22:11:13.29 Broadcaster started
22:11:13.29 Sending broadcast
22:11:13.79 Sending broadcast
22:11:14.29 Sending broadcast
22:11:15.26 Closing Broadcaster
22:11:15.26 RunADBCommand: start-server
22:11:16.57 ADB CommandResponse:
22:11:16.57 RunADBCommand: devices
22:11:16.85 ADB CommandResponse: List of devices attached
22:11:16.85 Run DeviceTracker
22:11:16.92 Init Tracker
22:11:16.93 Device Tracker Message: OKAY0000
22:11:16.93 Avaiable Ports: COM1=\Device\Serial0; COM47=\Device\BthModem1; COM48=\Device\BthModem2; COM49=\Device\BthModem0;
22:11:16.93 Neue COM-Bibliothek wird verwendet
22:11:16.93 SPort Properties set, opening COM1
22:11:16.95 After OpenPort
22:11:16.95 Settimeout: RT=2000 WT=500
22:11:17.45 Port 1 wurde geöffnet !
22:11:17.45 bOpened=True
22:11:17.45 [TX]: AT+CGSN
22:11:19.45 Got no Model, close port
22:11:19.45 Port 1 wird geschlossen
22:11:19.62 Port wurde geschlossen
22:11:19.62 Phone could not be identified
22:11:19.62 Refresh ComDescriptions...
22:11:19.78 PORT: COM1 Enumerator=ACPI Displayed=Communications Port InstanceID=ACPI\PNP0501\1
22:11:19.79 PORT: COM47 Enumerator=BTHENUM Displayed='Satio' Bluetooth-Port InstanceID=BTHENUM\{00001101-0000-1000-8000-00805F9B34FB}_VID&00010001_PID&001E\A&172648DD&0&2421AB126FCF_C00000010
22:11:19.79 PORT: COM49 Enumerator=BTHENUM Displayed='LT18' Bluetooth-Port InstanceID=BTHENUM\{00001101-0000-1000-8000-00805F9B34FB}_VID&0002000A_PID&0000\A&172648DD&0&8400D287510C_C00000001
22:11:19.93 MODEM: COM48 Enumerator=BTHENUM Displayed=Standard Modem over Bluetooth link #3 FriendlyName=Standard Modem over Bluetooth link #3 InstanceID=BTHENUM\{00001103-0000-1000-8000-00805F9B34FB}_VID&00010001_PID&001E\A&172648DD&0&2421AB126FCF_C00000010
22:11:19.93 ErrMsg (Silent): Connection to phone could not be established:
Phone could not be identified
22:11:19.96 Setting Lastuser: Sony Ericsson LT18i [358506040781811]
22:11:19.96 Lade Userdatenbank: Sony Ericsson LT18i [358506040781811]
22:11:20.12 LoadDatafile: Phonebook.dat(19260 Bytes)
22:11:20.20 Kontakte geladen
22:11:20.28 LoadDatafile: Calls.dat(21264 Bytes)
22:11:20.48 Anrufe geladen
22:11:20.59 LoadDatafile: Organizer.dat(17292 Bytes)
22:11:20.68 Organizer geladen
22:11:20.68 Notizen geladen
22:11:20.68 Load SMS Data...
22:11:20.78 LoadDatafile: SMS.dat(564417 Bytes)
22:11:20.78 SMS - Datenbank wird geladen...

Verfasst am: So Apr 29, 2012 23:47

The file is still there (about 500KB). Type %appdata%\MyPhoneExplorer in the search field of the startmenu, press enter. A folder should open, in this folder you will find another folder called "Sony Ericsson LT18i [358506040781811]". There is the file SMS.dat, rename it to SMS_backup.dat

Verfasst am: Mo Apr 30, 2012 00:04

Hi thank's that got the program up and not crashing but it still can not find the phone ??

Verfasst am: Mo Apr 30, 2012 00:11

the new log file now is as follows

Logdatei MyPhoneExplorer
************************
Programmversion: 1.8.2
Datum: 29/04/2012

23:08:30.73 Setting Port: 999
23:08:30.73 Setting Baud: 921600
23:08:30.73 Avaiable Ports: COM1=\Device\Serial0; COM47=\Device\BthModem1; COM48=\Device\BthModem2; COM49=\Device\BthModem0;
23:08:30.73 Main Load frmSplash
23:08:30.75 Load frmSplash...
23:08:30.75 Show splash...
23:08:30.75 frmSplash geladen
23:08:31.46 Hauptfenster wird geladen
23:08:31.84 Sidebar fertig geladen
23:08:31.96 UC SMS wird geladen
23:08:32.03 UC Phonebook wird geladen
23:08:32.06 UC Phonebook fertig geladen
23:08:32.06 UC Calls wird geladen
23:08:32.09 UC Organizer wird geladen
23:08:32.21 Organizer initiated
23:08:32.23 Startpage=3
23:08:32.25 UC Filebrowser wird geladen
23:08:32.31 UC Filebrowser fertig geladen
23:08:32.31 UC AppBrowser wird geladen
23:08:32.31 UC Notes wird geladen
23:08:32.32 UC Calls wird geladen
23:08:32.59 Broadcaster started
23:08:32.59 Sending broadcast
23:08:33.09 Sending broadcast
23:08:33.59 Sending broadcast
23:08:34.54 Closing Broadcaster
23:08:34.54 RunADBCommand: start-server
23:08:35.57 ADB CommandResponse:
23:08:35.57 RunADBCommand: devices
23:08:35.95 ADB CommandResponse: List of devices attached
23:08:35.95 Run DeviceTracker
23:08:36.35 Init Tracker
23:08:36.37 Device Tracker Message: OKAY0000
23:08:36.37 Avaiable Ports: COM1=\Device\Serial0; COM47=\Device\BthModem1; COM48=\Device\BthModem2; COM49=\Device\BthModem0;
23:08:36.37 Neue COM-Bibliothek wird verwendet
23:08:36.37 SPort Properties set, opening COM1
23:08:36.38 After OpenPort
23:08:36.38 Settimeout: RT=2000 WT=500
23:08:36.88 Port 1 wurde geöffnet !
23:08:36.88 bOpened=True
23:08:36.88 [TX]: AT+CGSN
23:08:38.88 Got no Model, close port
23:08:38.88 Port 1 wird geschlossen
23:08:39.06 Port wurde geschlossen
23:08:39.06 Phone could not be identified
23:08:39.06 Refresh ComDescriptions...
23:08:39.18 PORT: COM1 Enumerator=ACPI Displayed=Communications Port InstanceID=ACPI\PNP0501\1
23:08:39.23 PORT: COM47 Enumerator=BTHENUM Displayed='Satio' Bluetooth-Port InstanceID=BTHENUM\{00001101-0000-1000-8000-00805F9B34FB}_VID&00010001_PID&001E\A&172648DD&0&2421AB126FCF_C00000010
23:08:39.23 PORT: COM49 Enumerator=BTHENUM Displayed='LT18' Bluetooth-Port InstanceID=BTHENUM\{00001101-0000-1000-8000-00805F9B34FB}_VID&0002000A_PID&0000\A&172648DD&0&8400D287510C_C00000001
23:08:39.35 MODEM: COM48 Enumerator=BTHENUM Displayed=Standard Modem over Bluetooth link #3 FriendlyName=Standard Modem over Bluetooth link #3 InstanceID=BTHENUM\{00001103-0000-1000-8000-00805F9B34FB}_VID&00010001_PID&001E\A&172648DD&0&2421AB126FCF_C00000010
23:08:39.35 ErrMsg (Silent): Connection to phone could not be established:
Phone could not be identified
23:08:39.38 Setting Lastuser: Sony Ericsson LT18i [358506040781811]
23:08:39.38 Lade Userdatenbank: Sony Ericsson LT18i [358506040781811]
23:08:39.57 LoadDatafile: Phonebook.dat(19260 Bytes)
23:08:39.67 Kontakte geladen
23:08:39.79 LoadDatafile: Calls.dat(21264 Bytes)
23:08:39.98 Anrufe geladen
23:08:40.07 LoadDatafile: Organizer.dat(17292 Bytes)
23:08:40.15 Organizer geladen
23:08:40.15 Notizen geladen
23:08:40.15 Load SMS Data...
23:08:40.17 RefreshList (Archive): Addrows=0 Sort=0 MenuUpdate=0 Redraw=0
23:08:40.18 SMS Data Loaded...
23:08:40.18 SMS geladen
23:08:40.51 Hauptfenster fertig geladen
23:08:41.04 Downloader: RC=6 BytesMax=5 URL=http://www.fjsoft.at/myphoneexplorer/version.txt

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