Run-time error '372'

Anmeldedatum: 15.10.2011 Beiträge: 5

First of all, I want to thank you for creating this application, it's one of the main reasons I bought Sony Ericsson again.

I've had it working normally for several months with my current phone, C510, until I bought a new HDD(so I installed windows 7 from scratch etc.). Now I can install Myphoneexplorer, sync the telephone, and it will work without problems... until I shut it down. On the second run, I get this error:

I tried repair install, uninstalling and installing again, changing %appdata%\MyPhoneExplorer to MyPhoneExplorer_backup and nothing helped, I can't start the application unless I uninstall it and install it again.

Any ideas?

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31928 Wohnort: Tirol

Check your Virus-Scanner. It seems that a dll or ocx-file gets deleted/damaged which is needed from MyPhoneExplorer

Anmeldedatum: 15.10.2011 Beiträge: 5

Thanks for the reply. I tried disabling real-time scanning and setting Myphoneexplorer folders in Program Files and AppData to be excluded from scanning, but still get the same error after reinstall and second run.

I use Microsoft Security Essentials btw.

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31928 Wohnort: Tirol

OK, then run this tool after the second run so we see which file causes the error: www.fjsoft.at/files/TestApp.zip

Anmeldedatum: 15.10.2011 Beiträge: 5

There were no error messages of any kind, this is what I get after starting it: http://i39.tinypic.com/10wty61.jpg

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31928 Wohnort: Tirol

This is strange cause the tool uses exactly the same librarys. And at the same time it was not possible to launch MyPhoneExplorer ?

Anmeldedatum: 15.10.2011 Beiträge: 5

It wasn't, I get error 372 as usual.

Anmeldedatum: 31.10.2011 Beiträge: 1

I'm having the exact problem. All of a sudden I can't launch the program. Nothing else has changed with the exception of Vista home pro updates.

Verfasst am: Do Nov 10, 2011 01:20

@shadeless: Please the whole errortext (or screenshot) from the testapp

@rose52: Probably you did delete a library by uninstalling another software. Install MyPhoneExplorer again

Anmeldedatum: 15.10.2011 Beiträge: 5

Previously I started testapp from total commander and all I got is the screenshot I posted, no errors.

This time I tried starting testapp from windows explorer and I get this error: http://i41.tinypic.com/e67y3m.jpg

Edit: I can't believe that it was this simple, but I found out what the problem was - everything is working normally after running MPE as administrator Very Happy

Thanks a lot for your help.

Anmeldedatum: 12.11.2011 Beiträge: 3 Wohnort: France

i have the same problems except this is for sms instead of phonebook. i have this problem since tooday. The difference, is that yesterday i had a lot of windows security update (W7 Pro 64bits).
After running the test prg , i have got this message : Component 'richtx32.ocx' or one of its dependencies not correctly registered : a file is missing or invalid.

Thanks for your helps

Anmeldedatum: 12.11.2011 Beiträge: 3 Wohnort: France

I found the solution on the web :

When you run an application which was created in Visual Basic 6.0, the following error message may occur and the program terminates.

Component ‘RICHTX32.OCX’ or one of its dependencies not correctly registered: a file is missing or invalid.
This happens if the program uses Rich TextBox ActiveX Control (RichTx32.ocx), but does not include the ActiveX file in the setup package.

To resolve the problem, download RichTx32.zip. Unzip the archive and extract the file RichTx32.ocx to the Windows\System32 folder.

Note that the VB6 run-time distribution package from Microsoft does not include the RichTx32.ocx ActiveX Control.

Registering the OCX file

If you still receive the error, register the RichTx32.ocx module using the following command (from Start, Run dialog):

regsvr32.exe %systemroot%\system32\RICHTX32.OCX
You should see the message DllRegisterServer in C:\WINDOWS\system32\RICHTX32.OCX succeeded. after running the above command.

if you haven't got this message succeed message but an error one Crying or Very sad

, then deactivate the UAC, reboot,run again the command and it should be ok . Razz

Don't forget to reactivate the UAC after. Wink

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31928 Wohnort: Tirol

The file is already included in the setup of MPE. Probably it was deleted when you did uninstall another software

Anmeldedatum: 26.07.2012 Beiträge: 20

same problem here.

It happened after I updated malwarebytes.

A reinstall of myphoneexplorer fixed it.

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