MyPhone Explorer is getting freezed in its splash screen

[PaPa123]

Hi,
I was using MyPhoneExplorer for couple of months to make SMS writing easier. Now, the program just shows its first splash screen "My Phone Explorer - loading interface" and waits, do nothing. CPU usage is 0 or 1 percent.

Mobile phone is not connected. I tried to restart my computer and reinstal it (v1.7.4). The behaviour is the same.

Could you help me to diagnose what is wrong?
Pavel.

[FJ]

It could be a Windows-Setup issue (FAQ)

Please rename the folder %appdata%\MyPhoneExplorer to %appdata%\MyPhoneExplorer_backup to ensure that its not a problem with the database.

[PaPa123]

Hello Fj,

I tried to clean-up the registry - still the same MyPhoneExoporer behaviour, then reinstal the product - no progress.

I have found MyPhoneExplorer log file which is here:

Logdatei MyPhoneExplorer
************************
Programmversion: 1.7.4
Datum: 2.1.2010

23:20:47.92 Setting Port:
23:20:47.92 Setting Baud:
23:20:47.92 Avaiable Ports: COM1=\Device\Serial0;
23:20:47.92 Main Load frmSplash
23:20:48.67 Load frmSplash...
23:20:48.67 Show splash...
23:20:48.68 frmSplash geladen

Just after the splash screen is displayed the computer plays "error" sound and there is a message-window hiden behind the Splash Window. When I try to kill the MyPhoneExplorer task, the message-window appears and shows its content for a while is just with an OK button (MB_OK). The error window content was CCRPUCW Run-time error 459.

Then I reinstalled Visual Basic Run-time from VB6.0-KB290887-X86.exe and the MyPhoneExplorer works now.

Thank you for your support. Many regards,
Pavel

[FJ]

I have to thank you for the feedback

BTW: In the next version i'll do a change so that any errormessage is shown in foreground and not behind the splash