Problem with incoming calls in the US

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lpm
Beiträge: 7
Registriert: Mo 13. Jul 2009, 17:12

Problem with incoming calls in the US

Beitrag von lpm »

I am experiencing a problem with incoming calls from the US. The caller ID that the phone sends to MyPhoneExplorer is 1AAAPPPNNNN instead of +1AAAPPPNNNN, i.e. the phone includes the country code but not the "plus" sign.

MyPhoneExplorer displays it at +11AAAPPPNNNN, i.e. it adds an extra country code (1). When attempting the return the call from MyPhoneExplorer, the phone attempts to dial +11AAAPPPNNNN instead of the correct +1AAAPPPNNNN and of course it fails.

Is there any way MyPhoneExplorer can be fixed in order not to duplicate the country code when it's already in the called ID?

The phone displays 1AAAPPPNNNN but MyPhoneExplorer displays: +11AAAPPPNNNN:

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Showing as 1AAAPPPNNNN in the missed call log:

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FJ
Site Admin
Beiträge: 32117
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

Please post the logfile after a call has came in (Menu-File-Settings-Show logfile). You can xxx the last view digits of the phonenumber to ensure privacy.
lpm
Beiträge: 7
Registriert: Mo 13. Jul 2009, 17:12

Beitrag von lpm »

FJ hat geschrieben:Please post the logfile after a call has came in (Menu-File-Settings-Show logfile). You can xxx the last view digits of the phonenumber to ensure privacy.
Here I am calling the cell phone from number +1503227XXXX. It is displayed as 1503227XXXX on the phone and MyPhoneExplorer says +11503227XXXX :

Code: Alles auswählen

13:48:17.90       Second swap of settings set
13:48:17.90       Everything is done
13:48:27.88 [TX]: AT+CBC
13:48:27.93 [RX]: AT+CBC
13:48:27.93 [RX]: +CBC: 1, 100
13:48:27.93 [RX]: OK
13:48:27.93 [TX]: AT+CIND?
13:48:27.94 [RX]: AT+CIND?
13:48:27.94 [RX]: +CIND: 1,0,0,0,5,0,5,0,0,1
13:48:27.94 [RX]: OK
13:48:37.83 [RX]: RING
13:48:37.85 [RX]: *ECAV: 1,6,1,,,"1503227XXXX",161
13:48:37.85       Show CallControl Left=2130 Top=1620
13:48:37.94 [TX]: AT+CBC
13:48:37.94 [RX]: AT+CBC
13:48:37.94 [RX]: +CBC: 1, 100
13:48:37.94 [RX]: OK
13:48:37.94 [TX]: AT+CIND?
13:48:37.96 [RX]: AT+CIND?
13:48:37.96 [RX]: +CIND: 1,0,0,1,5,0,5,0,0,1
13:48:37.96 [RX]: OK
13:48:40.83 [RX]: RING
13:48:43.83 [RX]: RING
13:48:46.83 [RX]: RING
13:48:47.96 [TX]: AT+CBC
13:48:48.01 [RX]: AT+CBC
13:48:48.01 [RX]: +CBC: 1, 100
13:48:48.01 [RX]: OK
13:48:48.01       Settimeout: RT=15000 WT=1000
13:48:48.01 [TX]: AT+CHUP
13:48:48.02 [RX]: AT+CHUP
13:48:48.02 [RX]: OK
13:48:48.02 [TX]: AT+CIND?
13:48:48.04 [RX]: AT+CIND?
13:48:48.04 [RX]: +CIND: 1,0,0,1,5,0,5,0,0,1
13:48:48.04 [RX]: OK
13:48:48.63 [RX]: *ECAV: 1,0,1,08,017
lpm
Beiträge: 7
Registriert: Mo 13. Jul 2009, 17:12

Beitrag von lpm »

lpm hat geschrieben:MyPhoneExplorer says +11503227XXXX
I am using MyPhoneExplorer, version 1.7.3 by the way.
FJ
Site Admin
Beiträge: 32117
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

Fixed in the current beta
lpm
Beiträge: 7
Registriert: Mo 13. Jul 2009, 17:12

Beitrag von lpm »

FJ hat geschrieben:Fixed in the current beta
I have downloaded the current beta (7/16/09 build) and I confirm the problem is fixed in it. Many Thanks!
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