K850i multi sync with google, crashes MPE

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moorsey
Beiträge: 4
Registriert: So 26. Apr 2009, 21:17

K850i multi sync with google, crashes MPE

Beitrag von moorsey »

OK, this has worked fine for a month or so. Now, when I do multisync, it does contacts fine, but when it gets to calendar and tasks (Google contacts and calenders) it crashes

I am on Vista SP1
Using data cable to connect
SE K850i
MPE version 1.7.2

What is the best way of troubleshooting this without loosing any data?

Many thanks
FJ
Site Admin
Beiträge: 32117
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

• Run MyPhoneExplorer in debugmode (Start-Run-myphoneexplorer debug-OK)
• Reproduce the crash
• Send me the debugfile via email (Start-Run-%appdata%\MyPhoneExplorer\Debug.txt-OK)
moorsey
Beiträge: 4
Registriert: So 26. Apr 2009, 21:17

Beitrag von moorsey »

hey, thanks for replying so fast

I could not find that log file though, just the "debug.txt"
weinbi
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Registriert: Mo 11. Jun 2007, 11:25
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Beitrag von weinbi »

moorsey hat geschrieben:I could not find that log file though, just the "debug.txt"
debug.txt is the logfile. :wink:
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moorsey
Beiträge: 4
Registriert: So 26. Apr 2009, 21:17

Beitrag von moorsey »

ah, I thought it had to be called "debug.txt-ok". Will email that across now!
FJ
Site Admin
Beiträge: 32117
Registriert: Mi 15. Feb 2006, 01:16
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Beitrag von FJ »

I got the logfile. There are alot of events which could not be added to the phone. Please press the second button in the Toolbar odf the organizer ("Download entire") and then try to sync again. If it still crashes then i'll create a beta for you with some extra-lines in the debugoutput to find the crash-point.
moorsey
Beiträge: 4
Registriert: So 26. Apr 2009, 21:17

Beitrag von moorsey »

WOW. That worked a treat, thank you so much! Will remember that trick if it ever happens in the future!

All synced up now :D :D
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