Problem with restoring backup?

For user who dont speak german please use this part of my forum
Antworten
boyvn91
Beiträge: 27
Registriert: Di 21. Apr 2009, 00:30

Problem with restoring backup?

Beitrag von boyvn91 »

Before formatting my computer, i had created a backup file using MyPhoneExplorer.
Now, I cannot restore that sms archive. Every time i click on the restore sms archive part, the program just shut down automatically with no reason.

Is there anyway that i can fix this ?
FJ
Site Admin
Beiträge: 32117
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

Which MyPhoneExplorer-Version you are using ?
boyvn91
Beiträge: 27
Registriert: Di 21. Apr 2009, 00:30

Beitrag von boyvn91 »

I'm using the latest version 1.7
FJ
Site Admin
Beiträge: 32117
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

V1.7 is not the latest one, please try it with v1.7.2
boyvn91
Beiträge: 27
Registriert: Di 21. Apr 2009, 00:30

Beitrag von boyvn91 »

Sorry, I made a mistake there. I meant I'm using the 1.7.2 version at the moment.
I've tried to install and uninstall several times but the problem still exist

Here is the download link for the backup file:
http://www.megaupload.com/?d=9HEHZ960

Can u try to restore this in your computer?

Thanks in advance
Zuletzt geändert von boyvn91 am Di 21. Apr 2009, 21:22, insgesamt 1-mal geändert.
FJ
Site Admin
Beiträge: 32117
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

Does the program crash or does it just "hang" ? How many messages are in the backup ?
boyvn91
Beiträge: 27
Registriert: Di 21. Apr 2009, 00:30

Beitrag von boyvn91 »

Well, the program crashes every time.
There are about over 1000 mess in that archive
FJ
Site Admin
Beiträge: 32117
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

OK, could you send me the file please zipped via email ? Then i can reproduce the crash
boyvn91
Beiträge: 27
Registriert: Di 21. Apr 2009, 00:30

Beitrag von boyvn91 »

I've just sent you an email with an attachment of the file.
Besides, i also upload it to megaupload
FJ
Site Admin
Beiträge: 32117
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

Sorry, got no email from you. Please send it to fj.wechselberger<at>gmx.at

For today its late enought, i will take a look at it tomorrow
boyvn91
Beiträge: 27
Registriert: Di 21. Apr 2009, 00:30

Beitrag von boyvn91 »

I have sent u another email
Thanks in advance
FJ
Site Admin
Beiträge: 32117
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

OK, very thanks for your trust. I have found the bug and i will fix it for the next update.
Inbetween:
- restore the backupfile with UNCHECKED SMS-Archive
- import the messages throught SMS-Archive->rightclick->IMport->(choose the backupfile)

The result is exactly the same as it would look like with the backupwizzard.
boyvn91
Beiträge: 27
Registriert: Di 21. Apr 2009, 00:30

Beitrag von boyvn91 »

Thanks a lot. I can finally restore the file.
This is an amazing software :)
Thanks again
mqz4
Beiträge: 2
Registriert: So 3. Mai 2009, 09:28

It worked!!

Beitrag von mqz4 »

thank you for the solution, even i had trouble restoring my backup.. in my case the backup would only restore the phone book and notes, the sms archive was blanked out and the software didnt crash.. i used the import option from the sms archive menu and it worked!!

thank you for this great software!! :)
Center line you idiot, center line!!
Antworten