Bug Report with latest version

Paint · Beitrag von **Paint** » Mi 15. Apr 2009, 18:41

This bug is with the images. I will explain what happens. I open up multimedia messages and save the pictures out of them. Once i do that, I use MPE to copy them over from my phone to my computer. It will work at first but after i do it so long, it will start to mess up and MPE will crash every time I try to transfer a photo or open a photo. actually im pretty sure it crashes when i try to do anything with a photo. If I reinstall MPE, it works fine until it randomly hits the bug. I never had problems with this in any other version

Paint · Beitrag von **Paint** » Mi 15. Apr 2009, 18:46

Forgot to add I have a w580i, connecting via bluetooth, and on vista

Beitrag von FJ » Mi 15. Apr 2009, 19:37

Download and install this patch from Microsoft: http://www.microsoft.com/downloads/deta ... 662F5F62FE

Don't forget to give me feedback -> also if this fixed the problem.

Paint · Beitrag von **Paint** » Mi 15. Apr 2009, 21:38

Well, I just downloaded an older version of MPE and was using it, but I will install the latest version and use it until the bug appears and then i will apply the patch and post the results here

Paint · Beitrag von **Paint** » Do 16. Apr 2009, 06:28

I have caused the problem to happen again and installed the patch. It appears to have fixed the problem, but do now if it is permament. I will post a follow up after testing it a bit more

Beitrag von FJ » Do 16. Apr 2009, 08:46

OK, thanks for testing

paint · Beitrag von **paint** » Mo 20. Apr 2009, 15:07

I have ran into another bug and it has only happened since I installed the patch, but I do not know if the patch is causing it.

Heres the problem...

I sync my phone to MPE and it doesn't show all the text messages that are on my phone. I will go to inbox/sent and press the sync button and it will show all but a few of the more recent text messages. If I look on my phone, i can see the message, but it doesn't show up on MPE. This seems to be more with the sent than inbox, but has happened to me on both i believe. Also, I'll click CTRL+A then move all from phone(which copies all messages over then deletes them from my phone). It deletes the messages that are not showing up on my phone too, but doesn't show them in my archive

Beitrag von FJ » Mo 20. Apr 2009, 17:52

MMS cannot be read out - could this explain your problem ?
Which phonemodel do you have ?

paint · Beitrag von **paint** » Mo 20. Apr 2009, 18:20

nope, its just regular. I've been using your program over over a year and I've never had this problem before on any other MPE version.

I have a w580i at&t branded, firmware version R8BE001. Like I stated earlier I am on Vista(home premium 32bit and up to date) and my phone is connect via bluetooth.

I also want to add that this problem is intermittent so I have yet to be able to reproduce the bug consistently.

Beitrag von FJ » Mo 20. Apr 2009, 19:45

I don't think that it has to do with the Version of MyPhoneExplorer cause i did not make changes in message-readout for non-Symbian-Phones.

Which version you had installed before you noticed this issue ? Maybe you can install it again to verify that it really depends on the enw version.

paint · Beitrag von **paint** » Mo 20. Apr 2009, 21:01

I've used MPE 1.6.7 and 1.7 and have havent had the issue. I plan on doing a reinstall wednesday, but I'll reinstall the MPE and see what happens

paint · Beitrag von **paint** » Do 23. Apr 2009, 16:49

Well I just installed a new hdd in my laptop, put on a fresh copy of Vista Home Premium and installed MPE, it still have the text message problem, it seems to still mainly be with the sent messages

Beitrag von FJ » Do 23. Apr 2009, 17:26

OK, which version of MPE you did install ?
If its the old version then i think the bug inside the phone. in this case you can send me the logfile after resfreshing via email but the chances are low to overide a bug in the phone.

paint · Beitrag von **paint** » Do 23. Apr 2009, 18:05

I installed the latest version 1.7.2. Like I said, I never encountered this bug in previous versions using the same phone.

EDIT: A thought just occured to me that the "no indication" for the time could be causing the problem. It appears that it is loading the last few message but just randomly putting them in the list, while all of the others that are sent appear in the same order as on my phone. I'll experiment with this some more.

Also is there a limit on the number of messages that MPE will import (eg 500)?

Beitrag von FJ » Fr 24. Apr 2009, 13:32

Again - i don't think its a bug in the new version. Please send me the logfile after refreshing via email.

There is a critical limit from downloading messages about 7000 messages. With 500 you are far away from this limit.

paint · Beitrag von **paint** » Mo 27. Apr 2009, 15:49

ok, will send it today

Beitrag von FJ » Mo 27. Apr 2009, 18:54

Thank you for the logfile.

I found no problems in the log. MPE sends the command for read-out, the phone sends the list of messages and all PDU-Lines were parsed without any error.

Could it be that you are just not able to find the messages cause they have no timestamp ? Please use the search-filter for a missing message to ensure that its really not displayed in MPE. Its not possible to read out the timestamp of a sent message - thats not fixable as you can read in the FAQ.

paint · Beitrag von **paint** » Fr 1. Mai 2009, 22:01

yeah, most of my messages are are scattered about due to the no timestamp, and i know that you cannot fix that, I do believe that may have been the problem