W810 phone could not be identified

[Gast]

How do i set up the software to read my W810i - i receive the "Telephone could not be identified" error..??

thx

[FJ]

Please read the FAQ first. If you're not able to fix the problem then read this before you post the next time

[Gast]

My appologies - i entered straight into the english site and did not notice there was an FAQ section.. Please help with the below?

I have located my phone at port 7 & 8 using setupCOM and the modem is listed in control panel in modems & device manager

- Model of your phone - W810i
- Type of connection - USB
- MPE-version - MPE 1.4.5
- Windows version - Win2000
and at last in some cases it would help if you post your
- firmware version - unknown - i have tried the funny series of pressing nav buttons with * keys, and all that happens is i run around the same menu..

and the lines from the debug file..

******************************************************************
06/08/2006 00:23:57 :> Windowsversion: Microsoft Windows 2000 (v5.0)
06/08/2006 00:23:57 :> Language: ENS (English)
******************************************************************
06/08/2006 00:23:57 :> Running Process: Ÿ
06/08/2006 00:23:57 :> Running Process: \SystemRoot\System32\smss.exe
06/08/2006 00:23:57 :> Running Process: \??\D:\WINNT\system32\winlogon.exe
06/08/2006 00:23:57 :> Running Process: D:\WINNT\system32\services.exe
06/08/2006 00:23:57 :> Running Process: D:\WINNT\system32\lsass.exe
06/08/2006 00:23:57 :> Running Process: D:\WINNT\system32\Ati2evxx.exe
06/08/2006 00:23:57 :> Running Process: D:\WINNT\system32\svchost.exe

[FJ]

I would need the logfile of MyPhoneExplorer - not from the system .
You'll find it at C:\Programs\MyPhoneExplorer\Debug.txt

Please note:
- first connect your phone to cable and select "Phone-Mode"
- then start MyPhoneExplorer and try to connect
- then post the logfile here

[Gast]

Ok - i have gone into phone mode (also confirmed by the Sony Software) and tried connecting - but the below log file is the result..

thx


Logdatei MyPhoneExplorer
************************
Programmversion: 1.4.5
Datum: 06/08/2006


15:10:23.68 Setting Port: 1
15:10:23.68 Setting Baud: 115200
15:10:23.70 Avaiable Ports: COM1=\Device\Serial0; COM2=\Device\Serial1; COM4=Winachsf0; COM7=\Device\w810mdm0; COM8=\Device\w810mdm1; COM9=\Device\w810obex0; COM10=\Device\w810mgmt0;
15:10:24.07 frmSplash geladen
15:10:24.81 Mainfenster wird geladen
15:10:24.98 Sidebar fertig geladen
15:10:24.98 Aktiviere Subclassing
15:10:25.04 UC SMS wird geladen
15:10:25.12 UC Phonebook wird geladen
15:10:25.15 UC Phonebook fertig geladen
15:10:25.15 UC Calls wird geladen
15:10:25.29 UC Organizer wird geladen
15:10:25.40 DoItemUpdate
15:10:25.43 DoItemUpdate fertig
15:10:25.53 UC Notes wird geladen
15:10:25.54 UC Calls wird geladen
15:10:25.57 Setting Lastuser:
15:10:25.57 Lade Userdatenbank:
15:10:25.57 GMT Einstellungen geladen
15:10:25.59 InfoSMS geladen
15:10:25.59 Notizeintrag gesetzt
15:10:25.59 Usermenü aktualisiert
15:10:25.60 Kontakte geladen
15:10:25.60 Organizer geladen
15:10:25.60 Notizen geladen
15:10:25.60 SMS geladen
15:10:25.60 Anrufe geladen
15:10:25.73 Mainfenster fertig geladen
15:10:38.60 Neue COM-Bibliothek wird verwendet
15:10:38.63 Settimeout: RT=2000 WT=200
15:10:39.13 Port 1 wurde geöffnet !
15:10:39.13 [TX]: AT+CGSN
15:10:45.32 Port 1 wird geschlossen

[FJ]

Now you have set the wrong COM-Port. COM7 or COM8 should work

[Gast]

HAHA - Brilliant - It works...

Thanks for your help.. much appreciated..