Problem Running the program. HELP!

[dacn]

I successfully installed the program, but as soon as I synchronize, the program shows up an error message and closes.

THe error is as follows:
Error : ModName : Kernel32.dll ModVer : 5.1.2600.2180 Offset :
0001eb33

This code also shows up Oxc000008f.

Can someone please help me with this? THANKS!!!

[dacn]

The following messages also show up.

unknown software exception (Oxc000001e) located at Ox0019eb78
memory Ox50000100 can't be read.

[FJ]

This messages does not help me. Please post the logfile here (Start-Run-%appdata%\MyPhoneExplorer\Debug.txt-OK) directly after the crash.

[dacn]

Hi FJ,

I posted on March 15 under the above subject heaing. The following is the complete text message I got directly after the crash. Thanks for the help!




Logdatei MyPhoneExplorer
************************
Programmversion: 1.7.2
Datum: 2009/3/15

12:42:23.32 Machine works as Double-Byte-Character-System!
12:42:23.32 Setting Port: 4
12:42:23.32 Setting Baud: 921600
12:42:23.32 Avaiable Ports: COM0=;
12:42:23.65 frmSplash geladen
12:42:24.48 Hauptfenster wird geladen
12:42:24.98 Sidebar fertig geladen
12:42:25.00 Farbschema wurde gelesen
12:42:25.13 UC SMS wird geladen
12:42:25.26 UC Phonebook wird geladen
12:42:25.38 UC Phonebook fertig geladen
12:42:25.38 UC Calls wird geladen
12:42:25.53 UC Organizer wird geladen
12:42:25.70 DoItemUpdate
12:42:25.78 DoItemUpdate fertig
12:42:25.85 DoItemUpdate
12:42:25.92 DoItemUpdate fertig
12:42:25.98 Organizer initiated
12:42:25.98 Startpage=1
12:42:25.98 Startpage set
12:42:26.00 UC Filebrowser wird geladen
12:42:26.01 UC Filebrowser: Images werden geladen...
12:42:26.04 UC Filebrowser: Icons Haupttoolbar geladen
12:42:26.04 UC Filebrowser: Icons Detailtoolbar geladen
12:42:26.06 UC Filebrowser: Icons PLaylisttoolbar geladen
12:42:26.06 Lade Ordnericon
12:42:26.06 Lade Laufwerkicon
12:42:26.06 Lade sonstige Icons...
12:42:26.06 Lade Treeviewicons...
12:42:26.07 UC Filebrowser: Icons Listview geladen
12:42:26.07 UC Filebrowser: Sprachdaten werden geladen...
12:42:26.10 Winpreview exists=True
12:42:26.17 UC Filebrowser fertig geladen
12:42:26.17 UC Notes wird geladen
12:42:26.20 UC Calls wird geladen
12:42:26.34 Setting Lastuser: Sony Ericsson Z610 [357830012772272]
12:42:26.35 Lade Userdatenbank: Sony Ericsson Z610 [357830012772272]
12:42:26.35 GMT Einstellungen geladen
12:42:26.35 InfoSMS geladen
12:42:26.42 Kontakte geladen
12:42:26.45 DoItemUpdate
12:42:26.51 DoItemUpdate fertig
12:42:26.51 Organizer geladen
12:42:26.53 Notizen geladen
12:42:26.53 Load SMS Data...
12:42:26.54 SMS - Datenbank wird geladen...
12:42:27.56 SMS Laden - Readfile: 16 Split: 0 Parse: 1016 HandleMultiSMS: 0 Nachrichten: 1002

[FJ]

12:42:23.32 Machine works as Double-Byte-Character-System!

MyPhoneExplorer has problems to run on computers which work in DBCS-Mode. You could disable the DBCS-Mode if you set the system-charset to English (not China).

[dacn]

I tried setting the character to English, but it's still the same thing. How do I set the ssyem-charset to English? not sure if I did correctly..Also, my windows is Chinese...

[FJ]

Windows XP or Windows Vista ?

[dacn]

Windows XP

[FJ]

For XP i have no screenshot, but i know that there is a string like §language for programs which does not support unicode" directly beside this setting in the control panel.

[dacn]

Could you give me some basic step to step instructions on resolving the problem?

so i go to control panel and go to regions and languages, and then??

thanks!!

[FJ]

Maybe this helps: http://translate.google.at/translate?pr ... l=de&tl=en

Its a german programmersite which shows how to enable the DBCS-Mode in Windows. Just do it in inverted order and especially take a look at the screenshots.