MPE crashes on opening

[Bradford8487]

I had this problem with version 1.7.0 so I have just upgraded to 1.7.1 and the same thing happens. I haven't changed my PC, MPE just stopped working! Maybe Bill Gates has updated something!!!

When I start the program the program logo comes up and it seems to connect with the phone and then it crashes, before opening the program iteslf. The error message is always:

The instruction at "0x71020294" referenced memory at "0x71020294". The memory could not be "read".

Any thoughts anyone?

[FJ]

which phone do you want to access ?
which operating system you are using ?

[Jeremy]

I am on a K800i. MPE was working well until today. I uninstalled and installed but it did not work. Windows XP.

When I ran MPE, it just shuts down.

[FJ]

• Start-Run-%appdata%-OK
• Rename the folder "MyPhoneExplorer" to "MyPhoneExplorer_backup"
• try it again
• report if it helps

[bradford8487]

Sorry, forgot to put that in.

I have a SE G900.
I'm suing Windows XP Professional

[FJ]

Uninstall the PC-Suite and install it again. in your case i think the problem is raised from mRouter (a middleware which is included in the PC-Suite)

[atvunleashed]

Ok, so I am getting pretty much the same error.

I tried what FJ stated in renaming the folder, but no luck there.

I have an LG Phone and am running Vista

I have also tried reinstalling the program but no luck.

any help would be great..

[manitougs]

I have an LG Phone and am running Vista

Hi

MPE only works with SonyEricsson phones.

lg mani

[GhOsT]

Same problem ... T610 and XP SP 3. I have reinstalled MPE a couple of times and the problem remains

[Bradford8487]

Hi FJ,

I downloaded the latest version and re-installed PC-Suite as you suggested but still get the same error. Interestingly though, I now can't use PC Suite to create a backup either. It gets most of the way through and then has an error as follows:

"
Backup Status
Cancelled by mobile phone.

Remarks
Settings:
Cancelled by mobile phone.
10000080 - Mobile phone not responding.
"

SE have been no help yet on that one, but I'll let you know what they say.

One thing I have noticed is that m-Router is connecting via COM5 whereas MPE was using COM14. Don't know if it's relevant, just thought I'd say.

[FJ]

@Ghost: I don't think its the same problem - anyway you can try this:

• Start-Run-%appdata%-OK
• Rename the folder "MyPhoneExplorer" to "MyPhoneExplorer_backup"
• try it again
• report if it helps

@Bradford8487: The strange thing is that the crash happens on connecting and not directly after starting. Cause this i think it must have to do something with mRouter or maybe with the drivers.

Could you test it on another PC so we are sure that the problem comes not directly from phone ? by the way: Are you using Bluetooth or the USB-Cable ?

One thing I have noticed is that m-Router is connecting via COM5 whereas MPE was using COM14. Don't know if it's relevant, just thought I'd say.

Its normal that MPE and mRouter needs diffrent Ports. The Port of MPE should be listed in the devicemanager as "Modem", the Port which is used from mRouter should be listed in the first class, i think its calld"Connections" in english.

[GhOsT]

@Ghost: I don't think its the same problem - anyway you can try this:

• Start-Run-%appdata%-OK
• Rename the folder "MyPhoneExplorer" to "MyPhoneExplorer_backup"
• try it again
• report if it helps

I tried and didn't work. I'm getting "run-time error 0" and then

The instruction at "0x5ad71531" referenced memory at "0x00000014". The memory could not be "read"

I use bluetooth to connecto to the mobile

[VC]

sorry for digging up an old post

but after changing MyPhoneExplorer to MyPhoneExplorer_backup as FJ suggested, the following appeared

AppName: myphoneexplorer.exe AppVer: 1.7.0.1 ModName: kernel32.dll
ModVer: 5.1.2600.5512 Offset: 00012aeb

any ideas?

[FJ]

Hi

Directly after startup ?
Also on WinXP with SP3 ?

Please download this testapp and tell me if you can start it without errormessages: www.fjsoft.at/files/Test.exe

If this one crashes also then i would like to chat with you via ICQ or Skype-Chat to find the problem. Is this possible ?

[FJ]

@Ghost and VC: I think i have found the problem. MyPhoneExplorer uses a system-file which is not compatible with SP3. You can update the file with this patch from Microsoft. Don't forget to restart your PC after this update

Please give feedback if this was the solution

[GhOsT]

In my case did not work

[bradford8487]

Hi FJ,

The visual basic patch worked for me. Many thanks. Keep up the good work.

Cheers,

Ian