K800i will not Sync with Atomic Clock

Anmeldedatum: 02.02.2008 Beiträge: 9

For some reason, when I do a "multi sync," the phone will not sync with the atomic clock now. As my job involves fixing clocks, I use the exact time on my phone maybe 3 or 4 times a day.

Any reason why this has happened?

Ive re-installed the software but it still does it.

TIA

Davie

Anmeldedatum: 20.12.2007 Beiträge: 44

Is there a firewall i.e. Norton active? It is likely that these programms prohibit access to a time server.

You may also try to change the time server:

Menu>>Options(F2)>>Advanced 1 and select another time server

Anmeldedatum: 02.02.2008 Beiträge: 9

Augenia hat Folgendes geschrieben:

Is there a firewall i.e. Norton active? It is likely that these programms prohibit access to a time server.

You may also try to change the time server:

Menu>>Options(F2)>>Advanced 1 and select another time server

Its not the Firewall as its been working fine for a long time. It only started doing it in the last few days or so. Shocked

I'll try your suggestion of another time server....thanks for the reply.

Anmeldedatum: 02.02.2008 Beiträge: 9

Augenia hat Folgendes geschrieben:

You may also try to change the time server:

Menu>>Options(F2)>>Advanced 1 and select another time server

All fixed, panic over....thanks very much, I never noticed that in the advanced settings. Embarassed

Gast

Hi there,
I've got similar problem with "Sync Clock via Internet", I'm using MPE 1.6.7
I tried to change the time server but it was no good, the firewall is not causing it
because the problem occurred about a week ago, but anyway I added MPE to the firewall exeption list...
Any ideas Question

Thanks in advance Smile

Verfasst am: Sa Apr 26, 2008 11:07

The Port of the Timesync was changed from 37 (TIME-Port) to 123 (NTP-Port). Maybe you need a specific portexception in your firewall.

Gast

I tried it (I think), but no change Sad

anyway it is not such a big problem... I can still sync the clock with my computer

Thanks for help Smile

Anmeldedatum: 26.05.2008 Beiträge: 2 Wohnort: Netherlands

I decided to register just to give attention to this bug.

MyPhoneExplorer does not find any time server. It does not matter if the timeserver is nl.pool.ntp.org or ntp.xs4all.nl or anyone of the list predefined in MPE, nor does it matter if the address is an IP-address or a DNS address.

With Windows Firewall disabled and my router DMZ-mode to my pc, it keeps failing. Other programs (like ping, windows time synchronization) do function under the same circumstances.

It's not a life threatening problem, but hey it's a bug. Please fix it.

Moderator Anmeldedatum: 11.06.2007 Beiträge: 929 Wohnort: Kärnten

Interesting...
I still think it may depend on your settings.

I tried it just now with the predefined pool.ntp.org and it worked fine.

Question

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31906 Wohnort: Tirol

Hmm - could you please record the network-transfer with Winshark ? It works on my PC (and also on thousands others) flawlessly.

Anmeldedatum: 26.05.2008 Beiträge: 2 Wohnort: Netherlands

Dear FJ & Weinbi,

Thank you for your quick response. I couldn't get WinShark to work (got Vista, sorry), so I relied on it's open source friend Wireshark. After getting rid of all redundant network traffic and keeping only traffic which could remotely involve MyPhoneExplorer, I started out a full synchronisation and was still left with 9794 packets. This is likely because my Outlook '07-PST file is on my NAS (192.168.1.8 ).

I made sure that no more irrelevant packets were coming in, and then in the MyPhoneExplorer window I went to Extra (Extras) and clicked Synchroniseer klok met Internet (Uhr mit Internet abgleichen).

Useful to know, are my private ip addresses:
Router: 192.168.1.1
Workstation: 192.168.1.10
NAS: 192.168.1.8

After logging, as you can see below in Attachment 1, it became clear that internet traffic created by MyPhoneExplorer is not destined to the router but to my NAS.

As seen in Attachment 2 (route print), the routes and gateway are configured fine (yeah I have 5 NICs, so what Very Happy

, 3 VMWare, 1 NIC, 1 WLAN). Just to make sure, I pinged pool.ntp.org again and generated some internet traffic, all of those were responsive.

So there you are. I hope I have been cooperative enough Wink

Both Attachments are in one file, posted at www.howbizar.dds.nl/080526%20MyPhoneExplorer%20Probleem%20Posting.txt

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