Expertise required! help!!!
Expertise required! help!!!
Using MPE for the first time. Just before I sent in my phone for servicing, I had sync all my contacts and sms onto my laptop. After getting back my phone, I happily did a sync and to my astonishment, my initial 400 contacts on the laptop are replaced by the 250 contacts in my SIM card. Pardon my ignorance, I am really desperate for the lost contacts. How do we retrieve it if there's any means. Thanks
-
Eddie Plum
- Beiträge: 55
- Registriert: Di 11. Dez 2007, 17:16
Did you take a backup of your phone before sending it away? This is always advisable for just such occurrences.
There are 2 sections in contacts in MPE - SIM & Phone. You say there were 400 or so contacts, but these have now been replaced by the 250 on the SIM. Can you clarify what happened, as I don't think you could have had 400 contacts on a SIM?
There are 2 sections in contacts in MPE - SIM & Phone. You say there were 400 or so contacts, but these have now been replaced by the 250 on the SIM. Can you clarify what happened, as I don't think you could have had 400 contacts on a SIM?
Sony Ericsson X10i
Android 2.3.3
Build 3.0.1.G.0.75
Windows XP SP2
We don't stop playing because we grow old; we grow old because we stop playing.
Android 2.3.3
Build 3.0.1.G.0.75
Windows XP SP2
We don't stop playing because we grow old; we grow old because we stop playing.
First: There is a feature inbuild: Menu-Extras-Create backup. Always use this to create a independend backup.
If you sync your phone after the service and the contacts are empty, then MyPhoneExplorer checks that there is something wrong and he will upload all contacts after a messagebox. If there were already 250 contacts after service then MyphoneExplorer checks that the sync-history has gone and he will download a fresh copy. In this case your contacts are lost.
Have you any other Backup (Excel, Outlook, csv-File, vCard-File) ?
PS.: Be careful with sending me private messages, i don't like it if some users think they are more important than others. I answer ALWAYS as far as possible. I have also a job and so it can happen that i reach the forum only on evening.
If you sync your phone after the service and the contacts are empty, then MyPhoneExplorer checks that there is something wrong and he will upload all contacts after a messagebox. If there were already 250 contacts after service then MyphoneExplorer checks that the sync-history has gone and he will download a fresh copy. In this case your contacts are lost.
Have you any other Backup (Excel, Outlook, csv-File, vCard-File) ?
PS.: Be careful with sending me private messages, i don't like it if some users think they are more important than others. I answer ALWAYS as far as possible. I have also a job and so it can happen that i reach the forum only on evening.
I did have all the 400+ contacts sync over to MPE before I send over for servicing. The SIM card always have the 250 contacts. Hence, after picking up my phone from the service center, I sync it with MPE. It was then I found that the initial 400+ contacts in MPE is replaced by the 250 contacts in my SIM card. Anyway to salvage?