Problem Whith agenda sync

Mirster Brown · Beitrag von **Mirster Brown** » Fr 9. Nov 2007, 10:45

Hi everybody,
I bought a SE k800i a couple a weeks ago and I find your program very useful for sync my google calendar; the phone had an old firmware version but I haven't problem whith sync.
Yesterday I decided to update it but unfortunately with the new one I can't do the sync. Every time that MPE try to write or delete something in the phone it shut down and goes to "transfer file" mode and the program give an error msg saying "unable to connect to phone".
everything else goes all right; I can sync my contacts, my sms or files. Just the calendar give me the problem.

My new firmware version is R1JE001

could you help me?

Beitrag von FJ » Fr 9. Nov 2007, 14:05

Maybe a bug in the new firmware. Did you already try to restart the phone ? (With taking out the battery for 2 minutes) ?

Mirster Brown · Beitrag von **Mirster Brown** » Sa 10. Nov 2007, 02:05

FJ hat geschrieben:Maybe a bug in the new firmware. Did you already try to restart the phone ? (With taking out the battery for 2 minutes) ?

Yes, I just tried it but the phone gives the same problem.
I also have problem synchronizing phone with Outlook using SE's PC Suite.

So the problem is a firmware bug and I can't do anything for it...is this right?
If you know, cold you tell me the last firmware version that hadn't this bug. I could try tu put it in my phone although I'm not so expert in flashing phone's.

thank you very much for your help

Beitrag von FJ » Sa 10. Nov 2007, 07:13

On my K800i i have the Firmware R1KG001 and no problems with it

Mirster Brown · Beitrag von **Mirster Brown** » Sa 10. Nov 2007, 10:35

FJ hat geschrieben:On my K800i i have the Firmware R1KG001 and no problems with it

ok, thanks very much

Beitrag von FJ » Sa 10. Nov 2007, 12:29

Please not: I don't think its a general bug of your firmware. If it would be so then i had get much more "bug reports" cause of this. Maybe a Master-Reset helps also. But be aware of loosing data.

Mirster Brown · Beitrag von **Mirster Brown** » Sa 10. Nov 2007, 13:01

FJ hat geschrieben:Please not: I don't think its a general bug of your firmware. If it would be so then i had get much more "bug reports" cause of this. Maybe a Master-Reset helps also. But be aware of loosing data.

ah, ok. If I may loose my contacts isn't a problem because I have the backup in MPE.
What else may I loose?

Beitrag von FJ » Sa 10. Nov 2007, 13:12

With a full master-reset you will loose everything.
- SMS, MMS
- Tasks, Events, Notes
- Contacts
- INternet-Settings (most providers can send you the settings via SMS)

Mirster Brown · Beitrag von **Mirster Brown** » Sa 10. Nov 2007, 13:19

FJ hat geschrieben:With a full master-reset you will loose everything.
- SMS, MMS
- Tasks, Events, Notes
- Contacts
- INternet-Settings (most providers can send you the settings via SMS)

well, ok...everything isn't a problem. I can sync later the contact's of MPE, can't I?
Anyway, I'll first try a master reset.

Beitrag von FJ » Sa 10. Nov 2007, 17:34

Of course you'll be able to sync the contacts. But please make before a full backup (Menu-Extras-Create Backup)

Mirster Brown · Beitrag von **Mirster Brown** » Sa 10. Nov 2007, 22:02

FJ hat geschrieben:Of course you'll be able to sync the contacts. But please make before a full backup (Menu-Extras-Create Backup)

perfect, I reset the phone and now it works perfectly.
thanks a lot FJ for your help and your patient