Cannot use new phone - please help!

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groston
Beiträge: 6
Registriert: Mo 28. Jan 2019, 05:25
Wohnort: Southeast Michigan, USA

Cannot use new phone - please help!

Beitrag von groston »

I have used MyPhoneExplorer with my Pixel 3XL for years with no issue. For me, MyPhoneExplorer is a very helpful, useful program.

I just upgraded to a Pixel 7 Pro and installed MyPhoneExplorer on it. On my computer, I launched MyPhoneExplorer, clicked on 'Add User', and selected WiFi (under connect via). I ran MyPhoneExplorer on the phone, clicked the QR code on the phone, and had the phone read the QR code on the computer. However, at this point, the computer pops up the message: "Connection to phone could not be established: Phone could not be identified."
icke1954
Moderator
Beiträge: 18155
Registriert: Sa 19. Apr 2014, 10:35

Beitrag von icke1954 »

Please check in the app info of the MPE client whether all rights are activated ?!
This error message always occurs when 'Phone' is disabled.
groston
Beiträge: 6
Registriert: Mo 28. Jan 2019, 05:25
Wohnort: Southeast Michigan, USA

Beitrag von groston »

Thank you. That resolved the issue. I had turned off some of the rights since I only use MyPhoneExplorer to move files and dealing with contacts, etc., is not useful for me.
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