CPU / Cell-ID

[mh5bl]

I am not getting a CPU ( NO indicatiion )
I am also not getting a LAC / Cell-ID ( 0000 / 00000000 )
but the phone (Alcatel 3V) has service and a signal

MyPhoneExplorer reports
Signal quality: 0% (113 dBm)
Model: TCL 5099Y
Firmware: O00623
Version: Oreo (8.0.0)
Screen resolution: 1080 x 2160 / 480ppi
Screen size: 57mm x 114mm / 5*
IMEI: (reported correct)
IMSI: (reported correct)
Provider: iD

[Bundu]

I have the same problem with my new Xiaomi Redmi Note 7 global version.
No CPU or Cell ID
Everything else, including USB connection works perfectly