Galaxy S7 not connecting any more !

Steve M · Beitrag von **Steve M** » Di 22. Mär 2016, 02:19

Hi anyone know why my Galaxy S7 connected fine over wifi a couple of days ago but now wont.
PC running windows 10 connecting to Galaxy S7

I don't get it I don't think anything has change!

Beitrag von **Koelner** » Di 22. Mär 2016, 12:08

Steve, please totally ignore Natashawilliams!

About your problem, do you get any error messages?
You think nothing has changed but I hardly doubt that. The MPE does not stop from working just by itself. Think big, changes on your computer can cause errors in different programms. Any idea?
Wifi does not work, what about USB or BT?

Steve M · Beitrag von **Steve M** » Di 22. Mär 2016, 13:33

nothing has changed on the computer, I think the App got an up date.
On the phone it says "Waiting for connection" in the apps pull down status bar.
As fare as I know nothing else has changed on the Phone.

Beitrag von **Koelner** » Di 22. Mär 2016, 13:53

Ok, now please tell us the versions you´re running:

- MPE on computer
- Client on the phone

What about my other question, about the connection via USB or BT ?

Steve M · Beitrag von **Steve M** » Di 22. Mär 2016, 14:18

No BT on the computer,
with the USB debugging On connection made.
Version on PC 1.8.7 on phone 1.0.40

Beitrag von **Koelner** » Di 22. Mär 2016, 14:52

So, USB works, Wifi still does not work.
Is that correct?

Steve M · Beitrag von **Steve M** » Di 22. Mär 2016, 18:08

dvhttn · Beitrag von **dvhttn** » Di 22. Mär 2016, 23:37

Can you 'ping' the phone from your PC when the phone is on your wifi network? Have you rebooted phone and PC and restarted your router?

Beitrag von **Koelner** » Mi 23. Mär 2016, 07:20

dvhttn hat geschrieben:Have you rebooted phone and PC and restarted your router?

My first advise, too.
Additionally I´d install the current MPE 1.8.7 nightly.

Steve M · Beitrag von **Steve M** » Mi 23. Mär 2016, 12:32

As posted I am already using Ver 1.8.7

Beitrag von **Koelner** » Mi 23. Mär 2016, 12:40

Well, and what I posted was "use the NIGHTLY version of 1.8.7".

Guy, please, nobody here has a magical crystal ball that allows us to see into your mind. We ARE trying to help you.

Steve M · Beitrag von **Steve M** » Mi 23. Mär 2016, 15:16

"use the NIGHTLY version of 1.8.7".

Where do I find it?
I've had a look at the web site and its not obvious !

Please remember I'm the end user I have little technical or product knowledge.

dvhttn · Beitrag von **dvhttn** » Mi 23. Mär 2016, 20:57

Download ... http://www.fjsoft.at/files/MyPhoneExplo ... Update.exe ... and use it to 'update' what you have installed.

Any results from the 'ping'? Have you restarted your router? Can you see the internet using wifi at home with the same router?

Beitrag von **Koelner** » Mi 23. Mär 2016, 23:14

Steve M hat geschrieben:Where do I find it?

Koelner hat geschrieben: MPE 1.8.7 nightly.

dvhttn hat geschrieben:Any results from the 'ping'? Have you restarted your router? Can you see the internet using wifi at home with the same router?

Steve M · Beitrag von **Steve M** » Do 24. Mär 2016, 12:08

Koelner

Success we have a conection over wifi using the "nightly 1.8.7" version.

thanks for your help

Steve M · Beitrag von **Steve M** » Do 24. Mär 2016, 18:03

What is the Nightly version and why did it work with it and not the standard version?

dvhttn · Beitrag von **dvhttn** » Do 24. Mär 2016, 20:32

Steve M hat geschrieben:What is the Nightly version and why did it work with it and not the standard version?

Difficult to say without knowing what else you did and not knowing the answers to any of the things you were asked previously .....

Steve M · Beitrag von **Steve M** » Fr 25. Mär 2016, 12:04

Its difficult to say what the "nightly" version is!
and what did I not answer exactly?

dvhttn · Beitrag von **dvhttn** » Fr 25. Mär 2016, 12:32

Steve M hat geschrieben:Its difficult to say what the "nightly" version is!
and what did I not answer exactly?

Well ....

dvhttn hat geschrieben:... Any results from the 'ping'? Have you restarted your router? Can you see the internet using wifi at home with the same router?

... and ....

dvhttn hat geschrieben:... Difficult to say without knowing what else you did and not knowing the answers to any of the things you were asked previously .....

Steve M · Beitrag von **Steve M** » Sa 26. Mär 2016, 11:54

That gets us no where.
Yes I restated and booted every thing before I even posted on here. both are on the same network. What do you think the result of pinging a phone that says waiting for connection on it will be and How do you ping anyway. I said I had little technical or product knowledge.

Have you had any training in communicating with the public?

I will repeat the question again for you and if you don't know just say so.

What is the Nightly version and why did it likely to have worked with it and not the standard version?