Help! run-time errors 440 and 372

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GD61
Beiträge: 44
Registriert: Do 18. Apr 2013, 19:54

Help! run-time errors 440 and 372

Beitrag von GD61 »

Hi,
My Phone Explorer ran nicely for several months on my PC Windows 7 x64 bits and with Outlook 2013.
Today I got 2 error messages:

fjsoft SGrid Control.
Run-time error '440'
Automation error :evil:

MyPhoneExplorer.
Run-time error '372':
Failed to load control 'PhoneBook' from. Your version of may be outdated. Make sure you are using the version of the control that was provided with your application. :evil:

NB: I did not change anything on my PC for weeks excepted the replacement of a screen shot software: Snagit by Greenshot and then by FastStone Capture.
Please help !
Thanks in advance
GD61
FJ
Site Admin
Beiträge: 32113
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

Restart your PC

This messages can appear when you restart MPE very often in the same Windows Session
Ich bitte um Verständnis daß ich aufgrund des hohen Aufkommens im Forum und meines zeitlichen Rahmens nichtmehr jeden Thread im Forum persönlich lesen bzw. beantworten kann.

Bitte benutzt auch die Forum-Suche bzw. die FAQ
GD61
Beiträge: 44
Registriert: Do 18. Apr 2013, 19:54

Run-time error '440' and Run-time error '372':

Beitrag von GD61 »

Hi,

I restarted my PC several times but with no avail : always the same errors. :evil:
Please help efficiently !
Thanks
GD61
FJ
Site Admin
Beiträge: 32113
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

OK, then try a reinstall of MyPhoneExplorer
Ich bitte um Verständnis daß ich aufgrund des hohen Aufkommens im Forum und meines zeitlichen Rahmens nichtmehr jeden Thread im Forum persönlich lesen bzw. beantworten kann.

Bitte benutzt auch die Forum-Suche bzw. die FAQ
GD61
Beiträge: 44
Registriert: Do 18. Apr 2013, 19:54

Beitrag von GD61 »

Thanks a lot! That worked! :D
What could be the cause of that issue?
Thanks again
GD61
gkln
Beiträge: 12
Registriert: Sa 10. Aug 2013, 14:15

Beitrag von gkln »

FJ hat geschrieben:OK, then try a reinstall of MyPhoneExplorer
Same situation, same error-msgs. (W732EN).
Reinstallation helped also in my case. Thx.
FJ
Site Admin
Beiträge: 32113
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

Hmm, if reinstalling helped then it seems to be a library conflict with another software. Please search your PC for the filename "SSubTmr6.dll" and tell me the paths were the file is located.
Ich bitte um Verständnis daß ich aufgrund des hohen Aufkommens im Forum und meines zeitlichen Rahmens nichtmehr jeden Thread im Forum persönlich lesen bzw. beantworten kann.

Bitte benutzt auch die Forum-Suche bzw. die FAQ
gkln
Beiträge: 12
Registriert: Sa 10. Aug 2013, 14:15

Beitrag von gkln »

FJ hat geschrieben:Hmm, if reinstalling helped then it seems to be a library conflict with another software. Please search your PC for the filename "SSubTmr6.dll" and tell me the paths were the file is located.
At present there is only one in "C:\Program Files\MyPhoneExplorer\DLL"

BUT: The Problem arose in April and was solved in April 2014 by reinstalling the MPE. In the meantime - midth of May - I had to reinstall the whole W732EN bc. of problems with the UMBusenumerator. One day I found, that SonyEricson PC Companion could not synchronize any more my J105i Naite Cellphone. At this time I found that _all_ my USB devices were marked with a small yellow exclamation mark in the device Manager and I was not able any more to install any USB driver. Nevertheless, though there were with all USB devices those yellow exclamation marks, some of my USB-devices still worked, also MPE with my Samsung Note GT-N7000, USB-Sticks and Scanner, but not , for example, the SE PC Companion. After many hours search for a solution for this Problem I finally gave up and reinstalled the complete System At the Moment I see two UMBusenumerators and one UM-Bus-Stamm-Busenumerator in the device Manager and all works fine.

Many thanks for your Support!
Sorry for the mismatch of upper- and lower case words, my System is set to german and this Editor here changes letters to capitals beyond my influence.
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