FJ Software

Hi i have used MPE software before but it was a while ago. I am now having a problem when i try to sync phone contacts and sms messages.

It recognises that i have my phone connected, and i am able to create a backup of the contacts and messages on the phone, but when i try to sync everything it gets stuck saying "initiating sync"

Please help!

p.s. i have tried taking out the battery for a few mins and trying it again, same thing happens

Go to Menu-File-Settings-Sync, switch to IRMC-SYNC and try it again.

Hi thanks for the suggestion, just tried it with no luck though.

Please post the logfile after the problem. If MPE does "hang" then use Start-Run-%appdata%\MyPhoneExplorer\Debug.txt-OK

Hi thanks so much for your quick responses, i have reinstalled the software and restarted my computer and now everything seems to be working fine on it.

Thanks again

I did have another question, which is unrelated, hope its ok to post it here. I just wondered if there is any way that i can view a backup that i have made without having the phone connected to my pc?

Thanks

Charlie

You can import the backupfile into contacts, organizer and sms-archive (rightclick-Import/Export...)

When I right click on the backup file I only get the option to open no option to import/export. Also if i try and right click on contacts i don't get any options and if I right click on phone or sim contacts i only get the option to either sync or add new contact

Do i need separate software to do this?

Rightclick in the list of contacts, not on the panel. Sim-Contacts cannot be imported.

Thanks sooo much for your help, i really appreciate it!