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failed startup
Verfasst: Do 20. Aug 2009, 10:29
von rayanss
Hi
I have been using MPE since version 1.0 and its a great software... I have downloaded 1.7.3, installed without errors and when I launched it, the start-up screen is there without any action...
when i go to the task manager the program is running normally ...
I am using Vista business..
any help plz?
the log file is below
Logdatei MyPhoneExplorer
************************
Programmversion: 1.7.3
Datum: 8/20/2009
12:01:07.84 Setting Port:
12:01:07.85 Setting Baud:
12:01:07.85 Avaiable Ports: COM3=Winachsf0; COM4=\Device\BthModem1; COM5=\Device\BthModem0; COM6=\Device\BthModem2;
12:01:08.02 frmSplash geladen
Thank you
Rayan
Verfasst: Do 20. Aug 2009, 12:48
von FJ
Seems to be the issue described in the FAQ:
http://www.fjsoft.at/forum/viewtopic.php?p=16648#16648
Please run the windows installer cleanup utility
Verfasst: Do 20. Aug 2009, 22:56
von Gast
Thank you for the reply FJ, but I have installed the clean up utility but I couldnt find MPE among the list....
Plus, when I start MPE I dont get a message to install a program, I only get the startup screen with "Loading Interface" and nothing happens..
Thank you
Rayan
the previous reply is mine..
Verfasst: Do 20. Aug 2009, 22:58
von rayanss
sorry to post a reply without signing in...
Verfasst: Fr 21. Aug 2009, 06:24
von FJ
MyPhoneExplorer does not use the Windows Installer. When MyPhoneExplorer loads some librarys the Windows Installer hangs in and thinks there is something to do - its a bug in the Windows Installer - it has directly nothing to do with the Installation of MyPhoneExplorer. You can also try to fix your registry with RegSeeker or you coulddisable the Windows Installer-Service for testing.
Verfasst: Sa 22. Aug 2009, 08:47
von rayanss
well FJ unfortunately the windows installer service was shutdown from the whole beginning and MPE was not working.
i have also tried to install versions 1.3.3 and 1.4.5 but still the same.
I hate VISTA!!
Verfasst: Sa 22. Aug 2009, 09:34
von FJ
To check the installer-problem it could also help if you take a look at the Taskmanager. If another process gets started except MyPhoneExplorer.exe when starting then it has something to do with Installer-Bug.
To be sure that it was not a worst Installation and that its not an Access-Rights-Problem of Vista you can try this:
- uninstall MyPhoneExplorer
- create a new Admin-Useraccount
- disable UAC (User account control)
- disable DEP (Data Execution Prevention)
- disable your Virus-Scanner (dont forget to disconnect the PC from Web before)
- log in into the new Admin-Account
- run the Setup of MyPhoneExplorer via rightclick->Run as Administartor
Maybe this procedure works. If MPE is installed and can be started then you can switch back to your old profile and enable the disabled features.
Verfasst: Sa 22. Aug 2009, 10:07
von rayanss
Thank you so much FJ for the support...
I think the problem was from "run as Admin" option. I have tried it again on my account and it is working fine..
Thank you man
Rayan
Non Admin?
Verfasst: Fr 18. Sep 2009, 16:33
von Xv
I'm using Vista
I normally use a RegularUser account, and there is where I want to use MyPhoneExplorer. I don't mind having to enter Admin credentials to launch it.
When opening MPE explorer from the RegularUser desktop, the "loading interface" splash screen does not go away. If I do it as RegularUser, the splash screen is in German. If I do it as Admin, the splash screen is in English. But they never go away.
Thank in advance for any input
-Xavier
Verfasst: Fr 18. Sep 2009, 16:46
von FJ
Is there a errormessage behind the splash-screen ?
Verfasst: So 20. Sep 2009, 08:04
von Gast
Ah! That was hard to notice and still harder to read!
Code: Alles auswählen
************** Exception Text **************
System.OverflowException: Arithmetic operation resulted in an overflow.
at System.IntPtr.op_Explicit(IntPtr value)
at h.a(Message& A_0)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
-Xavier
Verfasst: Mo 21. Sep 2009, 15:51
von FJ
This message comes not from MyPhoneExplorer - depending the text i think it comes from a debugger in background or from another program.
Did MyPhoneExplorer work in the past or did you got the problem directly after installing MPE the first time ?
Verfasst: Mo 21. Sep 2009, 19:35
von Xv
Fresh install; never worked in the regular user's desktop
It does work in an administrator's desktop
-Xavier
Verfasst: Mo 21. Sep 2009, 20:31
von FJ
I think it has to do with
this FAQ. The messagetext itself never appears in MyPhoneExplorer cause the message comes from a JIT-Compiler like used from the .NET-Applications. I think the Windows-Setup calls another executable before MPE loads and throught this the error appears.
PCSuite fixed it
Verfasst: Sa 21. Nov 2009, 07:50
von Xv
After installing the PC Suite, MyPhoneExplorer started to work fine with my non admin user. Go figure...
-Xavier