FJ Software

Have just upgraded from 1.6.4 to v1.6.6 and every time I try to read a file directory, the program crashes. Running Vista and a Sony W810i with a hard cable connection. Do you have v1.6.4 available again please, as this was working just fine?

Please post the logfile after the crash

Sorry, no logfile - perhaps this is because my Windows directory is on my D drive - maybe this is the problem? Anyway, I tried it on my laptop (XP Pro) with no problem whatsoever. What a great piece of software - much better than Sony could ever manage to replicate

Should be no problem, just run the command %appdata%\MyPhoneExplorer\Debug.txt after the crash

There is no debug file being created and the message I get is 'MyPhoneExplorer has stopped working'. I have tried several fresh reinstalls and reboots, 'run as admin', etc, and this always occurs. It worked fine on Vista with v1.6.4. Works fine with XP Pro. Cheers /Geoff

First you told me that the crash happens if you try to read the files. Now you say MyPhoneExplorer doesn't start - whats the point ?

FJ, it looks like Geoff's problem is that MPE starts, but at some point goes into a state of "not responding" - the terminology might be different in Vista.

Geoff, is this the case?

Ed.

MPE starts Ok, and appears to be functional until I select 'Files' and try to read the directory contents. That is when I get the Windows error and the program closes. Hope that helps. Also no log or debug file is created.

There must be somewhere a logfile. What happens if you go to Menu-Files-Settings-Show Logfile ?

There is more if you want - it was in d:/Users/admin/AppData/Roaming/MyPhoneExplorer/

Logdatei MyPhoneExplorer
************************
Programmversion: 1.6.6
Datum: 21/01/2008


20:14:43.20 Setting Port: 17
20:14:43.20 Setting Baud: 921600
20:14:43.20 Avaiable Ports: COM1=\Device\Serial0; COM5=\Device\Serial1; COM6=\Device\Serial2; COM7=\Device\Serial3; COM8=\Device\Serial4; COM9=\Device\Serial5; COM10=\Device\Serial6; COM11=\Device\Serial7; COM12=\Device\Serial8; COM13=\Device\Serial9; COM17=\Device\s125mdm0; COM18=\Device\s125mdm1; COM19=\Device\s125obex0; COM20=\Device\s125mgmt0;
20:14:43.31 frmSplash geladen
20:14:43.88 Hauptfenster wird geladen
20:14:44.07 Sidebar fertig geladen
20:14:44.08 Farbschema wurde gelesen
20:14:44.15 UC SMS wird geladen
20:14:44.20 UC Phonebook wird geladen
20:14:44.23 UC Phonebook fertig geladen
20:14:44.23 UC Calls wird geladen
20:14:44.35 UC Organizer wird geladen
20:14:44.45 DoItemUpdate
20:14:44.48 DoItemUpdate fertig
20:14:44.59 UC Notes wird geladen
20:14:44.61 UC Calls wird geladen
20:14:44.64 Setting Lastuser: Sony Ericsson W810 [352337013842117]
20:14:44.64 Lade Userdatenbank: Sony Ericsson W810 [352337013842117]
20:14:44.64 GMT Einstellungen geladen
20:14:44.64 InfoSMS geladen
20:14:44.64 Notizeintrag gesetzt
20:14:45.02 Kontakte geladen
20:14:45.23 DoItemUpdate
20:14:45.27 DoItemUpdate fertig
20:14:45.33 Organizer geladen
20:14:45.34 Notizen geladen
20:14:45.34 SMS - Datenbank wird geladen...
20:14:45.35 SMS Laden - Readfile: 16 Split: 0 Parse: 0 HandleMultiSMS: 0 Nachrichten: 24
20:14:45.38 RefreshList (Archive): Addrows=0 Sort=0 MenuUpdate=0 Redraw=0
20:14:45.38 SMS geladen
20:14:45.42 Anrufe geladen
20:14:45.48 Hauptfenster fertig geladen
20:16:18.75 Port 17 wird geöffnet...
20:16:18.75 Einstellungen werden gesetzt (9600, N, 8, 1)
20:16:18.75 Puffer werden gesetzt...(8192)
20:16:18.75 Settimeout: RT=2000 WT=200
20:16:19.25 Port 17 wurde geöffnet!
20:16:19.25 Settimeout: RT=2000 WT=500
20:16:19.26 [TX]: AT+CBC
20:16:19.26 [RX]: AT+CBC
20:16:19.27 [RX]: +CBC: 1, 96
20:16:19.27 [RX]: OK
20:16:19.27 Settimeout: RT=15000 WT=1000
20:16:19.27 [TX]: ATI
20:16:19.28 [RX]: ATI
20:16:19.28 [RX]: Sony Ericsson W810

OK, and no reproduce the crash and post after this the logfile

Logdatei MyPhoneExplorer
************************
Programmversion: 1.6.6
Datum: 21/01/2008


20:49:16.03 Setting Port: 17
20:49:16.03 Setting Baud: 921600
20:49:16.03 Avaiable Ports: COM1=\Device\Serial0; COM5=\Device\Serial1; COM6=\Device\Serial2; COM7=\Device\Serial3; COM8=\Device\Serial4; COM9=\Device\Serial5; COM10=\Device\Serial6; COM11=\Device\Serial7; COM12=\Device\Serial8; COM13=\Device\Serial9; COM17=\Device\s125mdm0; COM18=\Device\s125mdm1; COM19=\Device\s125obex0; COM20=\Device\s125mgmt0;
20:49:16.15 frmSplash geladen
20:49:16.80 Hauptfenster wird geladen
20:49:17.00 Sidebar fertig geladen
20:49:17.01 Farbschema wurde gelesen
20:49:17.07 UC SMS wird geladen
20:49:17.13 UC Phonebook wird geladen
20:49:17.16 UC Phonebook fertig geladen
20:49:17.16 UC Calls wird geladen
20:49:17.29 UC Organizer wird geladen
20:49:17.40 DoItemUpdate
20:49:17.44 DoItemUpdate fertig
20:49:17.58 UC Notes wird geladen
20:49:17.59 UC Calls wird geladen
20:49:17.63 Setting Lastuser: Sony Ericsson W810 [352337013842117]
20:49:17.63 Lade Userdatenbank: Sony Ericsson W810 [352337013842117]
20:49:17.63 GMT Einstellungen geladen
20:49:17.63 InfoSMS geladen
20:49:17.63 Notizeintrag gesetzt
20:49:17.96 Kontakte geladen
20:49:18.15 DoItemUpdate
20:49:18.20 DoItemUpdate fertig
20:49:18.26 Organizer geladen
20:49:18.27 Notizen geladen
20:49:18.27 SMS - Datenbank wird geladen...
20:49:18.28 SMS Laden - Readfile: 0 Split: 0 Parse: 0 HandleMultiSMS: 0 Nachrichten: 24
20:49:18.30 RefreshList (Archive): Addrows=0 Sort=0 MenuUpdate=0 Redraw=0
20:49:18.31 SMS geladen
20:49:18.35 Anrufe geladen
20:49:18.41 Hauptfenster fertig geladen
20:49:26.84 Avaiable Ports: COM1=\Device\Serial0; COM5=\Device\Serial1; COM6=\Device\Serial2; COM7=\Device\Serial3; COM8=\Device\Serial4; COM9=\Device\Serial5; COM10=\Device\Serial6; COM11=\Device\Serial7; COM12=\Device\Serial8; COM13=\Device\Serial9; COM17=\Device\s125mdm0; COM18=\Device\s125mdm1; COM19=\Device\s125obex0; COM20=\Device\s125mgmt0;
20:49:26.85 Neue COM-Bibliothek wird verwendet
20:49:26.85 Settimeout: RT=2000 WT=200
20:49:27.35 Port 17 wurde geöffnet!
20:49:27.36 [TX]: AT+CGSN
20:49:27.37 [RX]: AT+CGSN

20:49:27.37 [RX]: 352337013842117
20:49:27.37 [RX]: OK
20:49:27.37 Settimeout: RT=15000 WT=1000
20:49:27.38 [TX]: ATI
20:49:27.38 [RX]: ATI

20:49:27.38 [RX]: Sony Ericsson W810
20:49:27.38 [RX]: OK
20:49:27.39 [TX]: AT+CSCS="UTF-8"
20:49:27.40 [RX]: AT+CSCS="UTF-8"

20:49:27.40 [RX]: OK
20:49:27.40 [TX]: ATI3
20:49:27.41 [RX]: ATI3

20:49:27.41 [RX]: Sony Ericsson USB WMC Modem
20:49:27.41 [RX]: OK
20:49:27.41 [TX]: AT+CNMI=2,1,0,1
20:49:27.43 [RX]: AT+CNMI=2,1,0,1

20:49:27.43 [RX]: OK
20:49:27.43 [TX]: AT*ECAM=1
20:49:27.44 [RX]: AT*ECAM=1

20:49:27.44 [RX]: OK
20:49:27.44 [TX]: AT*EVH=?
20:49:27.45 [RX]: AT*EVH=?

20:49:27.45 [RX]: ERROR
20:49:27.46 [TX]: AT+CBC
20:49:27.47 [RX]: AT+CBC

20:49:27.47 [RX]: +CBC: 1, 90
20:49:27.47 [RX]: OK
20:49:27.47 [TX]: AT+CSQ
20:49:27.48 [RX]: AT+CSQ

20:49:27.48 [RX]: +CSQ: 18,99
20:49:27.49 [RX]: OK
20:49:27.49 Alle Verbindungsaktionen beendet
20:49:27.49 Suche Memorystick: A:\ C:\ D:\ E:\ F:\ G:\ H:\ I:\ J:\ K:\ L:\ X:\
20:49:27.50 Suche abgeschlossen:
20:49:29.77 [TX]: AT*EOBEX
20:49:29.77 [RX]: AT*EOBEX

20:49:29.77 [RX]: CONNECT
20:49:29.77 OBEX Connect: 4096 Bytes Paketgröße, Target:
20:49:29.77 [TX]: 80 00 1A 10 00 10 00 46 00 13 F9 EC 7B C4 95 3C 11 D2 98 4E 52 54 00 DC 9E 09
20:49:29.79 [RX]: A0 00 1F 10 00 10 00 CB 00 00 00 01 4A 00 13 F9 EC 7B C4 95 3C 11 D2 98 4E 52 54 00 DC 9E 09
20:49:29.79 Connection ID:1
20:49:29.79 Paketgröße: 4096, maximal möglich:4096
20:49:29.79 OBEX SetPath:
20:49:29.79 [TX]: 85 00 08 02 00 01 00 03
20:49:29.80 [RX]: A0 00 03
20:49:29.80 OBEX SetPath:
20:49:29.80 [TX]: 85 00 08 02 00 01 00 03
20:49:29.80 [RX]: A0 00 03
20:49:29.80 OBEX GetFolderListing
20:49:29.81 [TX]: 83 00 1C 42 00 19 78 2D 6F 62 65 78 2F 66 6F 6C 64 65 72 2D 6C 69 73 74 69 6E 67 00
20:49:29.82 [RX]: A0 01 27 CB 00 00 00 01 49 01 1F 3C 3F 78 6D 6C 20 76 65 72 73 69 6F 6E 3D 22 31 2E 30 22 20 65 6E 63 6F 64 69 6E 67 3D 22 55 54 46 2D 38 22 3F 3E 0D 0A 3C 21 44 4F 43 54 59 50 45 20 66 6F 6C 64 65 72 2D 6C 69 73 74 69 6E 67 20 53 59 53 54 45 4D 20 22 6F 62 65 78 2D 66 6F 6C 64 65 72 2D 6C 69 73 74 69 6E 67 2E 64 74 64 22 3E 0D 0A 3C 21 2D 2D 0D 0A 20 58 4D 4C 20 43 6F 64 65 72 2C 20 28 43 29 20 32 30 30 31 20 53 6F 6E 79 20 45 72 69 63 73 73 6F 6E 20 4D 6F 62 69 6C 65 20 43 6F 6D 6D 75 6E 69 63 61 74 69 6F 6E 73 20 41 42 20 0D 0A 2D 2D 3E 0D 0A 3C 66 6F 6C 64 65 72 2D 6C 69 73 74 69 6E 67 20 76 65 72 73 69 6F 6E 3D 22 31 2E 30 22 3E 3C 66 6F 6C 64 65 72 20 6E 61 6D 65 3D 22 50 68 6F 6E 65 20 6D 65 6D 6F 72 79 22 2F 3E 0D 0A 3C 66 6F 6C 64 65 72 20 6E 61 6D 65 3D 22 4D 65 6D 6F 72 79 20 53 74 69 63 6B 22 2F 3E 0D 0A 3C 2F 66 6F 6C 64 65 72 2D 6C 69 73 74 69 6E 67 3E 0D 0A
20:49:31.48 OBEX SetPath: Memory Stick
20:49:31.48 [TX]: 85 00 22 02 00 01 00 1D 00 4D 00 65 00 6D 00 6F 00 72 00 79 00 20 00 53 00 74 00 69 00 63 00 6B 00 00
20:49:31.49 [RX]: A0 00 03
20:49:31.49 OBEX GetFolderListing
20:49:31.49 [TX]: 83 00 1C 42 00 19 78 2D 6F 62 65 78 2F 66 6F 6C 64 65 72 2D 6C 69 73 74 69 6E 67 00
20:49:31.84 [RX]: A0 01 A5 CB 00 00 00 01 49 01 9D 3C 3F 78 6D 6C 20 76 65 72 73 69 6F 6E 3D 22 31 2E 30 22 20 65 6E 63 6F 64 69 6E 67 3D 22 55 54 46 2D 38 22 3F 3E 0D 0A 3C 21 44 4F 43 54 59 50 45 20 66 6F 6C 64 65 72 2D 6C 69 73 74 69 6E 67 20 53 59 53 54 45 4D 20 22 6F 62 65 78 2D 66 6F 6C 64 65 72 2D 6C 69 73 74 69 6E 67 2E 64 74 64 22 3E 0D 0A 3C 21 2D 2D 0D 0A 20 58 4D 4C 20 43 6F 64 65 72 2C 20 28 43 29 20 32 30 30 31 20 53 6F 6E 79 20 45 72 69 63 73 73 6F 6E 20 4D 6F 62 69 6C 65 20 43 6F 6D 6D 75 6E 69 63 61 74 69 6F 6E 73 20 41 42 20 0D 0A 2D 2D 3E 0D 0A 3C 66 6F 6C 64 65 72 2D 6C 69 73 74 69 6E 67 20 76 65 72 73 69 6F 6E 3D 22 31 2E 30 22 3E 3C 70 61 72 65 6E 74 2D 66 6F 6C 64 65 72 2F 3E 0D 0A 3C 66 69 6C 65 20 6E 61 6D 65 3D 22 4D 45 4D 53 54 49 43 4B 2E 49 4E 44 22 20 73 69 7A 65 3D 22 30 22 2F 3E 0D 0A 3C 66 69 6C 65 20 6E 61 6D 65 3D 22 4D 53 54 4B 5F 50 52 4F 2E 49 4E 44 22 20 73 69 7A 65 3D 22 30 22 2F 3E 0D 0A 3C 66 6F 6C 64 65 72 20 6E 61 6D 65 3D 22 44 43 49 4D 22 2F 3E 0D 0A 3C 66 6F 6C 64 65 72 20 6E 61 6D 65 3D 22 4D 50 33 22 2F 3E 0D 0A 3C 66 6F 6C 64 65 72 20 6E 61 6D 65 3D 22 4D 53 53 45 4D 43 22 2F 3E 0D 0A 3C 66 6F 6C 64 65 72 20 6E 61 6D 65 3D 22 6D 75 73 69 63 22 2F 3E 0D 0A 3C 2F 66 6F 6C 64 65 72 2D 6C 69 73 74 69 6E 67 3E 0D 0A
20:49:34.85 OBEX Disconnect
20:49:34.85 [TX]: 81 00 03
20:49:34.86 [RX]: A0 00 03
20:49:34.86 Disconnect hat funktioniert
20:49:34.86 Lese noch den OK-String

Does the crash happen exactly 3 seconds after you did the last action in the filebrowser ? Can you click throught the files without pausing the 3-second-delay ?

I have tried browsing the directories immediately, and waiting for up to 30 seconds, and on both occasions the program stops working.

Here is some data from my Windows event log:

Faulting application MyPhoneExplorer.exe, version 1.6.0.6, time stamp 0x47929a29, faulting module comctl32.ocx, version 6.0.81.5, time stamp 0x3802598b, exception code 0xc0000005, fault offset 0x00020f51, process id 0x16c4, application start time 0x01c85d11b2a5f150.

MyPhoneExplorer.exe
1.6.0.6
47929a29
comctl32.ocx
6.0.81.5
3802598b
c0000005
00020f51
16c4
01c85d11b2a5f150

There is also a report file that currently will not copy & paste. I could sent it to you as a PM.

Hmm - its still not clear why the crash happens. Can you take a look at C:\WINDOWS\system32\comctl32.dll - which version does it have ?

Comctl32.dll file version is 5.82.6000.16386

Product version is 6.0.6000.16386

Dated 2 November 2006.

Hmm - this is also the same library i use. Can you test it with v1.5.9 ?

The thing is that i didn't change anything between 1.6.4 and 1.6.6 in the filebrowser (besides the icons)

Uninstalled v1.6.6 and installed v1.5.9 and same thing happens. Must be something that a Windows update has done - very strange? When I get time I will try a windows repair - but everything else works.

Many thanks /geoff

I did a repair from the boot disk and still the same. Looks like one of those great unsolved............