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Sync problem with lotus notes - only get info from the past!

Verfasst: Do 29. Nov 2007, 14:48
von Gast
I've having a problem with the lotus notes sync... at first I thougth it wasn't working as I selected it to sync only things in the future. Hoever I just reid syncing all and it is working... but only up to about a year ago.... i get all entries up to feb 2007 but none past then.

in case it was a problem with the quantity of entries I've deleted all the old ones in notes, that hasn't helped. I thin re-synced and had to go and delete the same entries in the MPE (it didn't delete them in the sync?!)

any help very gratefully received!

Verfasst: Do 29. Nov 2007, 17:58
von FJ
In the advanced settings: Open the button "Filter >>" and press "Delete userdefined exceptions"

Which setting you are using at the moment ? Maybe you can post me a screenshot ?

Verfasst: Fr 30. Nov 2007, 14:24
von Gast
tried that, didn't seem to do anything

screenshot of settings below. i also tried syncing future evens but that did nothing. also tried "force notes > phone"

i also tried putting in the domino server. the bought up options for everyone in the company's calander but when i sync it gives message "failed to retriece notes entries"

some other things of interest, it seems to want to create entries which aren't in my notes calender. there is one i guess i created in the phone, it's not in notes, but then i delete from the phone and sync it puts it back in the phone.

thanks for your help

Bild

Verfasst: Fr 30. Nov 2007, 14:25
von Gast
sorry looks like image disabled? link below

http://www.nigelmarcussen.com/tempnotessync.jpg

Verfasst: Fr 30. Nov 2007, 15:34
von FJ
MyPhoneExplorer uses Index-Search to list all entrys. Please re-index your mail-database. this should help

Verfasst: Di 11. Dez 2007, 12:24
von Gast
no luck with that either i'm afraid :(