QR is not recognized on Samsung Galaxy S22 Android 14)

Anmeldedatum: 08.12.2023 Beiträge: 2

I can't connect my new Samsung Galaxy S22 mobile phone (Android 14, One UI 6.0, MyPhoneExplorer 3.4) to MyPhoneExplorer for Windows 2.1 via Wi-Fi. QR is not recognized. My second old Samsung Galaxy S7 phone - works (and connects via QR) with MyPhoneExplorer fine. The QR code scanner and the video camera on the S22 are working fine. It is the QR code in the MyPhoneExplorer 3.4 scan window that is not recognized - the red scan line moves up and down all the time. The green QR code capture square does not appear on the S22. What I tried to do: I checked the security permissions, reset the camera settings - nothing helps. Help! How can I force the laptop's IP address to MyPhoneExplorer for Android?

Moderator Anmeldedatum: 19.04.2014 Beiträge: 15906

Normally you don't need the QR code at all.
Disconnect all Wi-Fi connections from all devices except the S22
Start the MPE client on the phone.
MPE => Add User => WiFi
If everything is correct, the S22 should be recognized after a short time
If not:
Check in the AppInfos of the MPE client on your cell phone whether all permissions are activated.

Anmeldedatum: 08.12.2023 Beiträge: 2

Thank you very much! My laptop was wired and Wi-Fi connected at the same time. As soon as I turned off the wired connection on the laptop - add user via WiFi - it started working (the same subnet used).

Moderator Anmeldedatum: 19.04.2014 Beiträge: 15906

Thanks for your feeback!

Best regards icke

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