"Cannot use this folder. To protect privacy, choose ano

Anmeldedatum: 24.07.2023 Beiträge: 1

Hi, i'm Ivan and write of Italy.
I used this program a while back (12-2022) to backup my cell phone.
I really liked it and had no problems.
Now I was going to try it, only it gives me this error: "Cannot use this folder. To protect privacy, choose another folder". I've given consent to access files and other requests, but I can't save files.
I leave some screenshots (ita).

Tks for watching.

Moderator Anmeldedatum: 19.04.2014 Beiträge: 17301

Applies to 'Android' folder:
From Android 13, access is only possible via a USB connection!
1. English: https://translate.google.com/translate?sl=auto&tl=en&u=https%3A%2F%2Fwww.fjsoft.at%2Fforum%2Fviewtopic.php%3Ft%3D35463
2. German:
Ab Android 13 ist der Zugriff nur noch über eine USB-Verbindung möglich !
Siehe => Ab Android 13 Zugriff auf Android\data nur noch über USB möglich

Verfasst am: So Jul 30, 2023 23:23

It seems that this request doas affect the root folder and not Android\data

When you get this message on the phone? Does it happen as soon as you want to upload a file? Please ensure that the permission "Access all files" is enabled for the app MyPhoneExplorer Client.

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