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dvhttn



Anmeldedatum: 19.11.2010
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BeitragVerfasst am: Di Okt 25, 2022 09:40 Antworten mit ZitatNach oben

Just noticed that if I have 'Compare contact photos' activated that when I do a sync with Cardbook MPE wants me to sync ALL my contacts, from the phone (where it shows a contact photo) to Cardbook (where MPE says it does not have a photo). However, ALL of my contacts in CB do have photos.

If I deactivate 'Compare contact photos' then nothing is marked as needing a sync. Re-activate and a sync is needed.

Is this an issue or am I doing something wrong?

W10 - MPE 2.0 - nightly 14/10/2022 10:48:20

Thanks

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FJ
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BeitragVerfasst am: Di Okt 25, 2022 22:41 Antworten mit ZitatNach oben

Maybe cardbook stored them in a wrong or bad format. Force the sync from phone to Cardbook. After MyPhoneExplorer did push the photos to Cardbook then they should be also detected for sync

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dvhttn



Anmeldedatum: 19.11.2010
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BeitragVerfasst am: Mi Okt 26, 2022 10:48 Antworten mit ZitatNach oben

FJ hat Folgendes geschrieben:
Maybe cardbook stored them in a wrong or bad format. Force the sync from phone to Cardbook. After MyPhoneExplorer did push the photos to Cardbook then they should be also detected for sync


Well this worked .... until I rebooted PC and phone and then tried a sync. (comparing photos) when the same thing happened. i.e it said CB had no photos so wanted to re-load all contacts from the phone. I know how to work around this for now but it'd be nice to know if it's something I'm doing or some form of issue with MPE/CB.

Details: PC - W10 with all latest updates.
Phone: Galaxy Note 9 with A12 rom.
TB: 102.4 - latest on release channel
Cardbook: 82.9 released 22/10/22

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dvhttn



Anmeldedatum: 19.11.2010
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BeitragVerfasst am: Fr Okt 28, 2022 09:10 Antworten mit ZitatNach oben

I replaced some photos within Cardbook and tried to sync. I still only get the option to replace all of Thunderbirds contacts with those on the phone. Using MPE to check each entry before I sync (Show confirmation window ...) it shows a photo on the phone but no photo in CB. This was using the 'compare contact photos.

I deleted 'contacts storage' on the phone and tried a sync. This downloaded all entries from CB but no photos. I'd also downloaded the latest nightlies for the PC and phone software for MPE.

I'm still not sure if I'm doing something wrong? Some setting I may have missed for example?

Also, what is the largest resolution photo that CB supports? The only thing I've found online is from 2013 where Google added 'high resolution' photos. But no comment on what 'high resolution ' meant .....

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dvhttn



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BeitragVerfasst am: So Okt 30, 2022 13:50 Antworten mit ZitatNach oben

So this is getting a little more weird ..... I change a single contact photo within Cardbook (NOTHING else). I try a 2-way sync with 'Compare contact photos' selected and the sync asks me to download all phone contacts to TBird EXCEPT for the one I have just changed. That one is correct in that it wants to use the Tbird entry (when I say Tbird, I mean Cardbook .... ). I abort the sync as I don't want to download all the phone entries.

I go into settings and turn OFF 'compare contact photos' and sync again. This completes normally as no changes have been made.

I go into settings, again with no changes made, and turn ON 'compare contact photos' and sync again. This time the confirmation window comes up and wants to download all from the phone again as it thinks that TBird is out of date. This time though even the one I changed on TBird is also wrong.

Even though it has not been sync'd, I've just gone through the process as far as the 'confirm' window then aborted, it still thinks that the 'newer' contact photo on TBird is out of date.

Not sure I am doing anything wrong here after all .....

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dvhttn



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BeitragVerfasst am: Fr Nov 04, 2022 17:39 Antworten mit ZitatNach oben

Another data point, using the 4th November build of MPE and the v83.0 release of the Cardbook add-on. Deleted all contacts from phone and on the PC clicked on 'Download entire' to clear MPE there. No matter if I had selected 'Compare contact photos' or not, NO contact photos ended up on the phone.

Am I wrong to expect them to be downloaded from Cardbook?

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icke1954
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BeitragVerfasst am: Fr Nov 04, 2022 18:34 Antworten mit ZitatNach oben

There are currently still a problem with the Sync CardBook > Phone when the photos are too large.
It should work fine up to a size of 200 KB

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dvhttn



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BeitragVerfasst am: Fr Nov 04, 2022 20:05 Antworten mit ZitatNach oben

icke1954 hat Folgendes geschrieben:
There are currently still a problem with the Sync CardBook > Phone when the photos are too large.
It should work fine up to a size of 200 KB


Using Cardbook I have started to add a few photos that are larger than this. However, the vast majority are well under this size. The vast majority are what I was using in Outlook as I thought that OL had a 320x320 resolution limit (OL 2010, so an old version ..... ).

However, even though the vast majority are less than 200kb they still do not get transferred. As I said, no photos at all get sync'd.

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dvhttn



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BeitragVerfasst am: Sa Nov 05, 2022 12:11 Antworten mit ZitatNach oben

Just tested another phone (an old one used as a spare) with some test contacts. All contact photos are less than 200kb but none get transferred to the phone.

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icke1954
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BeitragVerfasst am: Sa Nov 05, 2022 14:22 Antworten mit ZitatNach oben

dvhttn hat Folgendes geschrieben:
Well this worked .... until I rebooted PC and phone...

Everything seems to indicate that something is wrong with the cardbook file on the PC Confused
As if this cardbook file at therestart of the PC's is changed.
Please check that !

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Samsung Galaxy S5 / Android 6.01
Samsung Galaxy S8 / Android 9.0
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dvhttn



Anmeldedatum: 19.11.2010
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BeitragVerfasst am: Sa Nov 05, 2022 17:09 Antworten mit ZitatNach oben

icke1954 hat Folgendes geschrieben:
... Everything seems to indicate that something is wrong with the cardbook file on the PC Confused As if this cardbook file at therestart of the PC's is changed....


But "which" file to check? There are several Cardbook 'files' within my TB profile folder, or is it elsewhere?

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icke1954
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BeitragVerfasst am: Sa Nov 05, 2022 17:58 Antworten mit ZitatNach oben

I was able to reproduce your problem with a cardbook file vCard 4.0.
Please delete the Cardbook file and create it again with vCard 3.0

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Samsung Galaxy S5 / Android 6.01
Samsung Galaxy S8 / Android 9.0
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MPE Version 2.1 akt. Nightly / akt. MPE-Client Beta
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dvhttn



Anmeldedatum: 19.11.2010
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BeitragVerfasst am: Sa Nov 05, 2022 18:05 Antworten mit ZitatNach oben

icke1954 hat Folgendes geschrieben:
I was able to reproduce your problem with a cardbook file vCard 4.0.
Please delete the Cardbook file and create it again with vCard 3.0


Just checked and my address book is vCard 3.0. Though the 'test' one I used earlier today was vCard 4.0. By default CB seems to create a vCard 3.0 address book.

You said that photos smaller than 200kb should be OK. Does that mean if a photo is over this size that just that contact won't show? Or does it mean that if a single photo is over 200kb then none will show?

Thanks.

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icke1954
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BeitragVerfasst am: Sa Nov 05, 2022 19:14 Antworten mit ZitatNach oben

Please make the following:
Create a new address book...
- Local
- Create new address book (file)
etc....

- Create a new "test" contact in cardbook
- Enable under MPE=> F2=>Sync=>Advanced=>The new cardbook file, disable the old one
- Force a sync Handy Thunderbird

Now everything should work!

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Samsung Galaxy S3 / Android 4.3
Samsung Galaxy S5 / Android 6.01
Samsung Galaxy S8 / Android 9.0
Samsung Galaxy Tab 4 Android 10.0
Samsung Galaxy S20 / Android 13.0
MPE Version 2.1 akt. Nightly / akt. MPE-Client Beta
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dvhttn



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BeitragVerfasst am: So Nov 06, 2022 00:59 Antworten mit ZitatNach oben

icke1954 hat Folgendes geschrieben:
Please make the following:
Create a new address book...
- Local
- Create new address book (file)
etc....


Firstly I removed the CB add-on from TB and re-added it.
Then, > Cresate new ad dress book
> Local
> Create new address book *
> [gave it a name] > vcard 3.0

* You said 'Create ... (file) - why? Is there a problem with the Creating .... option?



icke1954 hat Folgendes geschrieben:
...
- Create a new "test" contact in cardbook
- Enable under MPE=> F2=>Sync=>Advanced=>The new cardbook file, disable the old one
- Force a sync Handy Thunderbird


Created a new test contact in the above address book.
Enabled the settings in MPE - to sync from the phone TO TB/CB.
Succesful sync .
Changed some contact photos and these changes sync'd OK.
Rebooted my PC (after shutting down TB etc) and the first sync was as above. That is, it wanted to update ALL contacts from the phone, even though nothing had changed and 'sync both' and 'compare contact photos' was set within the MPE settings.

Time, date and timezone is the same on both PC and phone. ......

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