Cannot sync Samsung contacts - option is missing

Anmeldedatum: 05.02.2022 Beiträge: 3

I have been using MPE for years syncing my Samsung contacts to Outlook. However, recently the only option I get is to sync contacts to 'Phone'. When I check the sync settings 'Samsung' account is missing for contacts but still shows under calendar.

I am using Samsung S10+ with Android 12 One UI 4.0

Any assistance would be greatly appreciated, thanks

Moderator Anmeldedatum: 19.04.2014 Beiträge: 15906

Please check if the 'Samsung Account' app has rights revoked

Anmeldedatum: 05.02.2022 Beiträge: 3

icke1954 hat Folgendes geschrieben:

Please check if the 'Samsung Account' app has rights revoked

Thanks for responding, but how would I go about checking this?

In the Apps screen I have checked App Permissions and MPE Client has all permissions including 'Contacts'

Is there somewhere else I should be checking?

MPE Client does still sync Samsung Calendar but no option is given anymore for Samsung Contacts

Moderator Anmeldedatum: 19.04.2014 Beiträge: 15906

Phone => Settings => Apps => Samsung Account => Permissions

Anmeldedatum: 05.02.2022 Beiträge: 3

Thank you so much.

I feel a little silly as I did check the Samsung Account in the Apps screen previously and saw 'Contacts' listed. Upon rechecking I realised it was under the 'Not Allowed' section.

I 'Allowed' it and all is working well again.

Thank you for taking the time out to respond Smile

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