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BUG : Phone synchro

Verfasst: Mi 30. Dez 2015, 09:35
von HL31
Hello,
I am using My Phone Explorer 1.8.7

Some days ago I downloaded the contact file from my phone (wiko with Kitkat) and the contact choice at the left part offered a secondary choice between
ALL
Phone
Waze
Google
USIM


This morning I modified some phone numbers created a new contact and decided to SYNCHRONIZE PC (windows 7) with Smartphone for the Phone
The synchro window said "wait while receiving" and at the bottom of the window "creating new entry into phone : xxxx " (xxxx changin with every name)

So weird, now in the left column I only have "phone" as choice for "contacts", and EVERY CONTACT is with 2 identical lines (except the one I created on the PC).

Same thing into the Phone.
I hope I have a good backup somewhere else...
I made some captures in case I'm not clear... but my guess is a problem with folder names (I'm using a french version)

Verfasst: Mi 30. Dez 2015, 18:38
von Koelner
Before speaking of a bug you should consider an error in handling.
Check your settings in the MPE client on the phone.

Verfasst: Mi 30. Dez 2015, 19:35
von icke1954
Hi,
you can't sync with more then one Phone-Contact-Account <> Windows-Contacts without problems!
Please select Google-Account or Phone-Account for the sync

best regards
icke

Verfasst: Mi 30. Dez 2015, 20:49
von HL31
Thank you for your answers.

for Koelner : I did check, the only adress book to synchronize is the Phone one, waze and google are uncheked.
Add contact, phone only, no google.

No idea what else I should consider..


icke1954 : the synchro parameters of the windows programm are with "My phone explorer only" ; the adress book is 'téléphone' (french name of "phone")