Windows 8.1 - Client crashes when backing up off Phone
Verfasst: Di 2. Jun 2015, 23:59
Hi There
Love the tool it is great.. Recently been having problems and hope the forum can help.
Environment. Mobile Phone Samsung Note 4 running android 4.4 PC - Windows 8.1
Using the windows client and selecting all components to back up..
The backup executes but at around 3/4 way through backing up the SMS component, the windows client crashes, says it is going to look for web for help and then shuts down.
When I use the windows client again and backup all (including SMS archive) except SMS's, the backup goes to completion..
Anybody experienced this ?
Any ideas on a fix ?
Thanks
Space Angel
Love the tool it is great.. Recently been having problems and hope the forum can help.
Environment. Mobile Phone Samsung Note 4 running android 4.4 PC - Windows 8.1
Using the windows client and selecting all components to back up..
The backup executes but at around 3/4 way through backing up the SMS component, the windows client crashes, says it is going to look for web for help and then shuts down.
When I use the windows client again and backup all (including SMS archive) except SMS's, the backup goes to completion..
Anybody experienced this ?
Any ideas on a fix ?
Thanks
Space Angel