USB-connection to phone not possible

Anmeldedatum: 08.07.2014 Beiträge: 3

Thank you very much for MyPhoneExplorer. Great program.
I had it working for about two days, but now it is not possible anymore to connect to my Samsung S plus through USB. This is what happened and what I have tried: I also use mass-storage mode (with MPE off). That gave me problems from the start: working smoothly several times and than it goes wrong: I can not disconnect. Error: can't stop this device, reason searchindexer.exe. And/or: request devicedescripter failed. ANd/or: USB device not recognised: the last device that was connected, has caused a malfunction. Windows does not recognize the device anymore.
At that point I can't shutdown my laptop in a normal way and have to force a shutdown. After deleting drivers and reinstalling it dit work again, but not anymore.
And now MPE also can not connect anymore. Error: USB device not recognised: the last device that was connected, has caused a malfunction. Windows does not recognize the device anymore. Even going back to a restore point when everything still worked, has not solved this problem.

I uninstalled and reinstalled drivers: (manually
Samsung offical android drivers (MTP and ADB Driver), tried version 1.5.14. and 1.5.43). I uninstalled and reinstalled MPE. I have standby off. Debugging on. I do not have the possibility to choose only "Telefon laden". I have used an usb 3.0 and later 2.0.

I hope you can help me find a solution. Connect via WLAN is very slow and not always available.

Thank you, An

First 10 lines of log-file:
05:28:59.72 Setting Port: 999
05:28:59.72 Setting Baud: 115200
05:28:59.72 Avaiable Ports: COM0=;
05:28:59.72 Main Load frmSplash
05:28:59.74 Load frmSplash...
05:28:59.74 Show splash...
05:28:59.75 frmSplash geladen
05:29:00.50 Hauptfenster wird geladen
05:29:00.67 Sidebar fertig geladen
05:29:00.73 UC SMS wird geladen

Verfasst am: Fr Jul 18, 2014 23:03

Restart your phone and let USB-Debugging disabled for the first time. Then connect the phone and look at the devicemanager if eevrything is OK. Then unplug the phone, enable USB-Debugging and plug in again. Try to connect with MPE and post the complete logfile if the connection failed.

Anmeldedatum: 08.07.2014 Beiträge: 3

Thank you for your response. I have followed your advice (took out the battery), but the same as I have described above, happened.

Log:

Logdatei MyPhoneExplorer
************************
Programmversion: 1.8.5
Datum: zaterdag 19/07/14

18:28:51.92 Setting Port: 999
18:28:51.92 Setting Baud: 115200
18:28:51.92 Avaiable Ports: COM0=;
18:28:51.94 Main Load frmSplash
18:28:51.96 Load frmSplash...
18:28:51.96 Show splash...
18:28:51.97 frmSplash geladen
18:28:53.71 Hauptfenster wird geladen
18:28:53.95 Sidebar fertig geladen
18:28:54.19 UC SMS wird geladen
18:28:54.24 UC Phonebook wird geladen
18:28:54.28 UC Phonebook fertig geladen
18:28:54.29 UC Calls wird geladen
18:28:54.35 UC Organizer wird geladen
18:28:54.45 Organizer initiated
18:28:54.49 Startpage=4
18:28:54.50 UC Filebrowser wird geladen
18:28:54.77 UC Filebrowser fertig geladen
18:28:54.77 UC AppBrowser wird geladen
18:28:54.78 UC Notes wird geladen
18:28:54.80 UC Calls wird geladen
18:28:54.99 Setting Lastuser: samsung GT-I9001 []
18:28:55.00 Lade Userdatenbank: samsung GT-I9001 []
18:28:55.12 LoadDatafile: pb_metadata.xml(2704 Bytes)
18:28:55.14 LoadDatafile: Phonebook.dat(188229 Bytes)
18:28:55.53 Kontakte geladen
18:28:55.53 LoadDatafile: Calls.dat(141 Bytes)
18:28:55.53 ParseDialedCalls needed 0ms
18:28:55.66 Anrufe geladen
18:28:55.67 Organizer LoadUser DefaultTimeColWidth=132
18:28:55.71 LoadDatafile: Organizer.dat(926469 Bytes)
18:28:56.83 LoadDatafile: cal_metadata.xml(519 Bytes)
18:28:57.45 Organizer geladen
18:28:57.46 LoadDatafile: notes_metadata.xml(114 Bytes)
18:28:57.46 Notizen geladen
18:28:57.47 Load SMS Data...
18:28:57.47 LoadDatafile: SMS.dat(693 Bytes)
18:28:57.47 SMS - Datenbank wird geladen...
18:28:57.47 SMS Laden - Readfile: 0 Split: 0 Parse: 0 HandleMultiSMS: 0 Nachrichten: 6
18:28:57.49 RefreshList (Archive): Addrows=0 Sort=0 MenuUpdate=0 Redraw=0
18:28:57.50 SMS Data Loaded...
18:28:57.50 SMS geladen
18:28:58.26 Hauptfenster fertig geladen
18:28:58.46 Downloader: RC=6 BytesMax=5 URL=http://www.fjsoft.at/myphoneexplorer/version.txt
18:29:20.70 Refresh ComDescriptions...
18:29:21.52 StickyNotesPath=C:\Windows\Sysnative\StikyNot.exe FileExists=True
18:29:21.66 StickyNotesTitle=Plaknotities
18:29:27.82 OK pressed in settingswindow
18:29:27.86 Set first swap of settings
18:29:27.87 Apply new holidays
18:29:27.88 Holidays applied
18:29:27.88 Second swap of settings set
18:29:27.88 Everything is done
18:29:30.63 RunADBCommand: start-server
18:29:35.25 ADB CommandResponse:
18:29:35.25 RunADBCommand: devices
18:29:35.68 ADB CommandResponse:
18:29:35.68 Run DeviceTracker
18:29:35.73 Init Tracker
18:29:35.73 Device Tracker Message: OKAY0000
18:29:35.73 RunADBCommand: forward tcp:5210 tcp:5210
18:29:35.95 ADB CommandResponse:
18:29:35.95 Try connecting to 127.0.0.1...
18:29:36.47 RunADBCommand: shell am start -n com.fjsoft.myphoneexplorer.client/.MainActivity --ez adb true
18:29:36.68 ADB CommandResponse:
18:29:36.69 Try launch USB connection
18:29:37.29 Try launch USB connection
18:29:37.89 Try launch USB connection
18:29:38.50 Try launch USB connection
18:29:39.09 Try launch USB connection
18:29:39.68 Try launch USB connection
18:29:40.29 Try launch USB connection
18:29:40.89 Connect to Android failed!
18:29:40.89 bOpened=False
18:29:40.89 Refresh ComDescriptions...
18:29:40.89 ErrMsg: Er kon geen verbinding met de telefoon worden gemaakt!
18:29:52.23 Refresh ComDescriptions...
18:30:03.48 OK pressed in settingswindow
18:30:03.53 Set first swap of settings
18:30:03.53 Apply new holidays
18:30:03.54 Holidays applied
18:30:03.55 Second swap of settings set
18:30:03.55 Everything is done
18:30:10.92 Refresh ComDescriptions...
18:30:17.24 OK pressed in settingswindow
18:30:17.28 Set first swap of settings
18:30:17.29 Apply new holidays
18:30:17.30 Holidays applied
18:30:17.30 Second swap of settings set
18:30:17.31 Everything is done
18:30:32.42 RunADBCommand: start-server
18:30:32.63 ADB CommandResponse:
18:30:32.63 RunADBCommand: devices
18:30:32.87 ADB CommandResponse:
18:30:32.87 RunADBCommand: forward tcp:5210 tcp:5210
18:30:33.10 ADB CommandResponse:
18:30:33.10 Try connecting to 127.0.0.1...
18:30:33.61 RunADBCommand: shell am start -n com.fjsoft.myphoneexplorer.client/.MainActivity --ez adb true
18:30:33.83 ADB CommandResponse:
18:30:33.83 Try launch USB connection
18:30:34.43 Try launch USB connection
18:30:35.03 Try launch USB connection
18:30:35.64 Try launch USB connection
18:30:36.23 Try launch USB connection
18:30:36.82 Try launch USB connection
18:30:37.43 Try launch USB connection
18:30:38.03 Connect to Android failed!
18:30:38.03 bOpened=False
18:30:38.03 Refresh ComDescriptions...
18:30:38.03 ErrMsg: Er kon geen verbinding met de telefoon worden gemaakt!
18:30:43.81 Refresh ComDescriptions...
18:30:52.08 OK pressed in settingswindow
18:30:52.12 Set first swap of settings
18:30:52.13 Apply new holidays
18:30:52.14 Holidays applied
18:30:52.14 Second swap of settings set
18:30:52.15 Everything is done
18:31:00.18 Terminate Subclass
18:31:00.18 Terminate ADO
18:31:00.18 Unload Iconlib
18:31:00.18 Terminate Tray
18:31:00.19 Killing temporary Files
18:31:00.19 Terminate: Calls
18:31:00.24 Terminate: PB
18:31:00.28 SaveDatafile: Phonebook.dat (188229 Bytes)
18:31:00.29 Terminate: Notes
18:31:00.29 Terminate: Organizer
18:31:00.94 SaveDatafile: Organizer.dat (926469 Bytes)
18:31:00.96 Terminate: SMS
18:31:00.96 ClosePort
18:31:00.96 Port wurde geschlossen
18:31:00.96 Form_QueryUnload -> Ende
18:31:00.96 Unload: frmSplash
18:31:00.97 Unload: fSocket
18:31:00.97 Form_Unload -> Ende

Anmeldedatum: 21.07.2014 Beiträge: 1

I've been using MPE for 3 years,
Evetything was OK until this morning.
When I connect my NEXUS 4, Windows tells me
"Périphérique USB non reconnu"
Which in English is
"unable to connect you USB device".
Here is the log file :

Logdatei MyPhoneExplorer
************************
Programmversion: 1.8.5
Datum: 21/07/2014

11:19:43.43 Setting Port: 999
11:19:43.43 Setting Baud: 115200
11:19:43.43 Avaiable Ports: COM0=;
11:19:43.45 Main Load frmSplash
11:19:43.49 Load frmSplash...
11:19:43.51 Show splash...
11:19:43.54 frmSplash geladen
11:19:44.44 Hauptfenster wird geladen
11:19:45.08 Sidebar fertig geladen
11:19:46.13 UC SMS wird geladen
11:19:46.30 UC Phonebook wird geladen
11:19:46.44 UC Phonebook fertig geladen
11:19:46.44 UC Calls wird geladen
11:19:46.55 UC Organizer wird geladen
11:19:46.79 Organizer initiated
11:19:46.87 Startpage=1
11:19:46.88 UC Filebrowser wird geladen
11:19:47.12 UC Filebrowser fertig geladen
11:19:47.12 UC AppBrowser wird geladen
11:19:47.17 UC Notes wird geladen
11:19:47.22 UC Calls wird geladen
11:19:47.35 Setting Lastuser: LGE Nexus 4 [355136053166081]
11:19:47.39 Lade Userdatenbank: LGE Nexus 4 [355136053166081]
11:19:47.60 LoadDatafile: pb_metadata.xml(1643 Bytes)
11:19:47.75 LoadDatafile: Phonebook.dat(97156 Bytes)
11:19:48.46 Kontakte geladen
11:19:48.62 LoadDatafile: Calls.dat(26115 Bytes)
11:19:48.74 ParseDialedCalls needed 16ms
11:19:49.38 Anrufe geladen
11:19:49.39 Organizer LoadUser DefaultTimeColWidth=117
11:19:49.61 LoadDatafile: Organizer.dat(340751 Bytes)
11:19:50.50 LoadDatafile: cal_metadata.xml(562 Bytes)
11:19:51.09 Organizer geladen
11:19:51.23 LoadDatafile: Notes.dat(332 Bytes)
11:19:51.26 Notizen geladen
11:19:51.27 Load SMS Data...
11:19:51.49 LoadDatafile: SMS.dat(757376 Bytes)
11:19:51.50 SMS - Datenbank wird geladen...
11:19:53.19 SMS Laden - Readfile: 219 Split: 15 Parse: 1654 HandleMultiSMS: 31 Nachrichten: 3837
11:19:54.36 RefreshList (Archive): Addrows=0 Sort=0 MenuUpdate=0 Redraw=0
11:19:55.79 SMS Data Loaded...
11:19:55.79 SMS geladen
11:19:56.84 Hauptfenster fertig geladen
11:19:57.12 Init Android Connection for future connect via USB
11:19:57.12 RunADBCommand: start-server
11:19:57.95 Downloader: RC=6 BytesMax=5 URL=http://www.fjsoft.at/myphoneexplorer/version.txt
11:19:59.17 RunADBCommand: start-server
11:19:59.37 ADB CommandResponse:
11:19:59.37 RunADBCommand: devices
11:19:59.54 ADB CommandResponse: List of devices attached
11:19:59.54 Run DeviceTracker
11:19:59.57 Init Tracker
11:19:59.57 Device Tracker Message: OKAY0000
11:19:59.58 Connect to Android failed!
11:19:59.58 bOpened=Faux
11:19:59.58 Pas de périphérique USB détecté
11:19:59.58 Refresh ComDescriptions...
11:19:59.58 ErrMsg: La connexion avec le téléphone n'a pas pu être établie.:
Pas de périphérique USB détecté
11:20:02.39 ADB CommandResponse: * daemon not running. starting it now on port 5037 *
* daemon started successfully *
11:20:05.05 RunADBCommand: start-server
11:20:05.55 ADB CommandResponse:
11:20:05.55 RunADBCommand: devices
11:20:05.85 ADB CommandResponse: List of devices attached
11:20:05.85 Connect to Android failed!
11:20:05.85 bOpened=Faux
11:20:05.85 Pas de périphérique USB détecté
11:20:05.85 Refresh ComDescriptions...
11:20:05.86 ErrMsg: La connexion avec le téléphone n'a pas pu être établie.:
Pas de périphérique USB détecté
11:28:59.31 Refresh ComDescriptions...
11:29:00.55 StickyNotesPath=C:\Windows\Sysnative\StikyNot.exe FileExists=Vrai
11:29:00.58 StickyNotesTitle=Pense-bête

Any idea ?
Best regards and danke shön

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